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The Role
The operations analyst interprets data and processes transactions in property and casualty insurance, ensuring accurate documentation and communication to meet service level requirements.
Summary Generated by Built In
Job Description
The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.
Responsibilities:
- Interpret data, analyze results and process transactions in various systems in support of the following areas:
- Submission Clearance
- Policy & Endorsement rating and Issuance
- Compliance
- Auto
- Other operations, as needed
- Prepare and issue documents and reports accurately, as per specifications
- Interact with team and customers as required to complete deliverables
- Communicate issues or queries on a timely basis to ensure quick resolution
- Assist with troubleshooting and improving processes, as needed
- Strong verbal/written communication with fluency in the English language
- Strong analytical and problem-solving ability
- Detail and quality minded
- Collaborative and team-oriented with ability to execute within an international team
- Proficient in Excel and Word
- Excellent communication and interpersonal skills
- Flexible with changing requirements and ability to learn new processes quickly
- Strong interpersonal skills and the ability to establish and maintain excellent working relationships
Desired/ Nice to have skills:
- Data processing and analysis experience
- Previous experience in insurance industry desirable
- Candidates with tech skills are preferred
- Bachelors Degree
Skills Required
- Strong verbal/written communication with fluency in English
- Strong analytical and problem-solving ability
- Detail and quality minded
- Collaborative and team-oriented
- Proficient in Excel and Word
- Excellent communication and interpersonal skills
- Flexible with changing requirements
- Strong interpersonal skills
- Bachelors Degree
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The Company
What We Do
Arch Global Services (Philippines) Inc. is a subsidiary of Arch Capital Group Ltd., established in April 2016. It functions as a shared services and global capability center, providing comprehensive operational, IT, and financial support services to its parent company's insurance, reinsurance, and mortgage insurance businesses worldwide.









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