Be at the heart of ensuring employees are paid accurately and on time at the end of their employment. Join our Payroll Operations team in Manila and build specialized expertise in United States wage compliance and final pay validation. You will work in a fast-paced, high-impact environment where strong controls and audit-ready practices matter. You will also use automation and analytics tools to streamline reviews, reduce errors, and improve turnaround times. Grow your career at the intersection of payroll operations, compliance, and technology.
Job summaryAs a Final Pay Analyst in Global Payroll Operations, you will validate final pay calculations for terminated and off-cycle employees across a complex, multi-state United States payroll environment. You will ensure each final paycheck is accurate across earnings, deductions, taxes, garnishments, and paid time off payouts, and that payments meet state-specific final pay timing and wage requirements. You will investigate exceptions, document outcomes for audit readiness, and partner with Payroll, Human Resources, and Compliance stakeholders to resolve issues. You will use tools such as Alteryx, Pega, and advanced Microsoft Excel to improve accuracy, visibility, and process efficiency. You will help strengthen controls by identifying recurring defects and driving upstream fixes.
Job responsibilities- Validate final pay calculations for terminated and off-cycle employees, confirming gross-to-net accuracy across earnings, deductions, taxes, garnishments, and paid time off payouts
- Review manual and off-cycle final pay transactions to ensure correct processing and timely payment based on the employee’s work state requirements
- Apply working knowledge of federal and state wage and hour principles related to final pay, including timing requirements and payout rules that vary by state
- Investigate discrepancies through root-cause analysis, document findings, and escalate material risks through the appropriate payroll controls and governance channels
- Perform pre and post payroll validation checks to identify missing elements, configuration issues, and non-compliant outcomes
- Maintain organized, audit-ready evidence to support internal audits, compliance inquiries, and quality reviews
- Track and analyze error trends (for example, earnings code setup issues or garnishment configuration defects) and coordinate corrective actions with partner teams
- Build, enhance, and maintain Alteryx workflows to automate validation checks and exception reporting
- Support case and workflow management activities in Pega, including timely updates, handoffs, and status tracking
- Prepare clear reporting on volumes, exceptions, turnaround times, and key compliance metrics for stakeholders
- Partner with Payroll Operations, Human Resources, and Legal/Compliance teams to resolve final pay issues within required timeframes
- Bachelor’s degree in Business, Human Resources, Information Systems, Finance, or a related field
- One year of experience in payroll operations, human resources shared services, or a related function involving payroll processing, wage validation, or human resources data review
- Knowledge of, or demonstrated ability to learn, United States wage and hour fundamentals related to final pay and state-specific requirements
- Demonstrated ability to perform transaction-level validation and reconcile gross-to-net pay results accurately
- Demonstrated ability to investigate issues, identify root causes, and drive documented resolution with cross-functional partners
- Advanced Microsoft Excel skills, including pivot tables, XLOOKUP/VLOOKUP, conditional logic, and large-dataset analysis
- Hands-on experience with Alteryx Designer (or demonstrated ability to build workflows for data blending, validation rules, and exception flagging)
- Strong written and verbal communication skills, including the ability to explain compliance findings to non-technical stakeholders
- Ability to manage multiple deadlines and cases simultaneously while maintaining accuracy and documentation standards
- Demonstrated commitment to confidentiality and appropriate handling of sensitive employee and compensation data
- Ability to align working hours with United States payroll processing windows as required
- Experience supporting United States final pay or termination pay processing across multiple states
- Experience validating off-cycle or termination gross-to-net calculations, including deduction priorities and garnishment considerations
- Familiarity with high-complexity state final pay requirements (for example, California, New York, Illinois, Washington, and Massachusetts)
- Experience working in a large, matrixed organization with formal payroll controls and documented procedures
- Experience designing, testing, and deploying payroll validation automation or analytics solutions (including Alteryx)
- Familiarity with Pega case management or similar workflow tools
- Working knowledge of Oracle Human Capital Management Payroll, including reporting and payroll run support
This role is based in Manila, Philippines and supports United States final pay and wage validation processes; alignment with United States business hours may be required during key processing windows. Benefits, shift schedules, and additional role details will be discussed during the interview process.
About UsJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree in Business, Human Resources, Information Systems, Finance, or related field
- One year of experience in payroll operations, HR shared services, or related payroll processing/wage validation role
- Knowledge of United States wage and hour fundamentals related to final pay and state-specific requirements
- Ability to perform transaction-level validation and reconcile gross-to-net pay results accurately
- Investigative skills to identify root causes and drive documented resolution with cross-functional partners
- Advanced Microsoft Excel skills (pivot tables, XLOOKUP/VLOOKUP, conditional logic, large-dataset analysis)
- Hands-on experience with Alteryx Designer or demonstrated ability to build workflows for validation and exception reporting
- Strong written and verbal communication skills to explain compliance findings to non-technical stakeholders
- Ability to manage multiple deadlines and cases simultaneously while maintaining accuracy and documentation standards
- Demonstrated commitment to confidentiality and appropriate handling of sensitive employee and compensation data
- Ability to align working hours with United States payroll processing windows as required
- Experience supporting United States final pay or termination pay processing across multiple states
- Experience validating off-cycle or termination gross-to-net calculations, including deduction priorities and garnishment considerations
- Familiarity with high-complexity state final pay requirements (e.g., California, New York, Illinois, Washington, Massachusetts)
- Experience working in a large, matrixed organization with formal payroll controls and documented procedures
- Experience designing, testing, and deploying payroll validation automation or analytics solutions (including Alteryx)
- Familiarity with Pega case management or similar workflow tools
- Working knowledge of Oracle Human Capital Management Payroll (reporting and payroll run support)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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