Jobs at Arch Global Services (Philippines) Inc.

Lead enterprise-wide culture and change initiatives for GSP: translate employee insights into site-level plans, drive change adoption governance, define leadership behaviours and ways of working, establish measurement dashboards, and partner with HR and cross-functional teams to ensure execution and sustainable transformation.

The Software Engineer will develop high-quality responsive UIs for web/mobile, conduct user research, optimize applications, troubleshoot issues, and conduct code reviews.

Triage and resolve Master Data Management (Party, Risk, Reference) issues in Stibo STEP, run targeted data-cleansing sprints, monitor data quality dashboards, support releases/UAT, and maintain documentation and playbooks to prevent recurring data issues.

Prepare, analyze, and present daily, weekly, and monthly financial reports for credit control. Perform trend analysis with commentary, ensure reporting accuracy through cross-team collaboration, build stakeholder relationships, and support audit activities in a dynamic environment.

Analyze and process property & casualty insurance transactions (submission clearance, policy/endorsement rating and issuance, compliance, auto). Prepare documents and reports, interact with team and customers, communicate issues for timely resolution, and assist with troubleshooting and process improvements.

Configure, develop, and optimize the Collibra data governance platform. Build scalable metamodels, automate governance workflows, integrate metadata via APIs/Connect/Edge, embed operating model, and deliver platform enhancements in Agile sprints to drive adoption, lineage, and data quality.

Analyze and process transactions supporting property & casualty insurance operations including submission clearance, policy and endorsement rating/issuance, compliance, and auto. Prepare accurate documents and reports, coordinate with team and customers, escalate issues for timely resolution, and assist with troubleshooting and process improvements.

Process and analyze insurance operations transactions (submission clearance, policy/endorsement rating and issuance, compliance, auto). Prepare documents and reports, interact with team and customers, communicate issues promptly, and assist with troubleshooting and process improvements while meeting service level expectations.

Process and analyze insurance operations transactions with high accuracy across submission clearance, policy/endorsement rating and issuance, compliance, and auto. Prepare documents and reports, interact with team and customers, escalate issues for resolution, and assist with troubleshooting and process improvements.

The Senior Business Analyst collects, analyzes, and presents data to support business decision-making, reporting, and strategic planning within the organization.

The Data Visualization Developer will create and support dashboards in Power BI, develop SQL scripts, perform regression testing, and troubleshoot existing scripts.

Designs, builds, and maintains automated processes, infrastructure, and deployments as part of Agile teams. Supports environments, CI/CD, monitoring, integrations (APIs/ERP), production system management, disaster recovery, and collaborates on documentation and technology evaluations for finance technology solutions.

Serve as HR liaison to assigned business segments, supporting managers on employee relations, performance management, onboarding/offboarding, and HR analytics using Workday and Excel. Assist senior HR leadership with talent strategies, compliance with Philippine labor law, and data-informed reporting.

Support portfolio management through data collection, entry, analysis, dashboarding, and reporting using Clarity PPM and analytics tools. Maintain systems, produce visualizations and trend analysis (Power BI, Excel), resolve user requests, and recommend process improvements to improve portfolio transparency and outcomes.

Perform regular quality reviews and audits of post-bind underwriting activities, prepare QA scorecards and dashboards, analyze audit results to identify trends and root causes, and recommend and help implement process improvements with underwriting, operations, and risk teams.

The operations analyst interprets data and processes transactions in property and casualty insurance, ensuring accurate documentation and communication to meet service level requirements.

Design and implement IDP and AI solutions for claims by preparing and transforming data, labeling training datasets, applying NLP/OCR, and building evaluation and monitoring frameworks. Collaborate with stakeholders, engineers, and modelers to deliver automated document extraction, data enrichment, and predictive analytics.

The Business Operations Analyst is responsible for analyzing and processing activities to support property and casualty insurance operations while ensuring accuracy and communication with teams and customers.

Senior Systems Engineer responsible for administering enterprise identity and privileged access platforms (Entra ID/Azure AD, AD, CyberArk). Duties include conditional access, PIM, PAM operations, AD administration and migration, hybrid identity, secure application onboarding, PowerShell automation, incident escalation, monitoring, and supporting global identity initiatives from design through implementation.

Design, configure, and maintain GRC solutions on the Decision Focus platform; build risk registers, controls, automations, dashboards, and API integrations (including Workday). Support monitoring, production availability, third-party hosted systems, documentation, audit readiness, and cross-team issue resolution.