Jobs at Zip Co

Own liquidity forecasting, cash management, lender reporting, and covenant monitoring for a growing fintech lending business. Build and maintain cash flow models, optimize facility utilization, produce lender/investor reports, and partner across Finance, Risk, DCM, and Engineering to support funding and securitization decisions.

Lead second-line oversight of enterprise issue and incident management: assess classifications, root causes, and remediation; drive investigations, lessons learned, metrics, and governance reporting; partner with business and regional risk teams to identify systemic risks and improve controls using analytics and AI-enabled tools.

Design, build and operate scalable security platforms for cloud and endpoints. Integrate and automate security tooling into CI/CD and cloud environments using IaC, APIs and scripting. Tune detections, implement guardrails and define security baselines while partnering with DevOps and platform teams to evolve Zero Trust and improve detection quality.

Lead FP&A for ANZ, owning budgeting, rolling forecasts, long-range planning, scenario modelling and commercial financial insights. Drive automation, BI/AI forecasting adoption, partner with executives, and manage a team of finance business partners to improve forecasting accuracy and performance management.

Manage and grow a portfolio of strategic merchant partners across NSW through relationship building, commercial negotiation, data-driven insights, in-person training, and cross-functional collaboration to drive revenue, product adoption and long-term retention.

Manage and grow a portfolio of strategic merchant partners across Victoria through account planning, relationship building, data-driven insights, in-person training, commercial negotiations, performance analysis, and cross-functional collaboration to drive revenue, adoption and long-term partnerships.

Provide practical, commercially balanced regulatory compliance advice across Australia and New Zealand. Support and improve compliance frameworks, monitoring, breach reporting, regulatory submissions, and education. Partner with Product, Technology, Legal and Operations to embed controls, manage regulatory change, and engage with regulators and stakeholders to enable compliant growth.

Lead strategy and execution of multi-channel customer and merchant acquisition across paid search, paid social, affiliate marketing and SEO. Own forecasting, budgeting, measurement, experimentation and affiliate partnerships. Partner cross-functionally, drive optimisation, and coach a high-performing acquisition team to deliver measurable commercial growth.

Lead multiple engineering teams in Acquisition to define strategy and deliver secure, scalable onboarding and funnel optimisation. Drive experimentation, AI-enabled practices, data-driven decisions, coach engineering leaders, partner with Product and Design, and evolve capabilities like Open Banking and credit integrations to improve conversion and time-to-value.

Lead strategy, roadmap and delivery for customer engagement and digital foundations products. Embed AI-enabled features, drive self-service and retention, partner with Engineering and Design, use data and experimentation to validate opportunities, manage risk and governance, and align stakeholders to deliver secure, scalable web and mobile experiences.

Own growth, retention and commercial success for a portfolio of strategic merchant partners. Develop and execute account strategies, lead commercial negotiations, build C-suite relationships, drive product adoption, run business reviews, monitor market trends, and partner cross-functionally to deliver scalable improvements and commercial outcomes.

Lead product strategy and roadmap for decisioning, credit risk, fraud and customer identity platforms. Translate complex business problems into technical platform solutions, partner with Engineering, Risk and Data to improve scalability, performance, reliability and governance, and prioritise investments that drive customer, commercial and risk outcomes.

Drive strategic enterprise sales to large D2C merchants, managing 15-20 accounts through long sales cycles. Build account maps, engage C-suite stakeholders, develop ROI-driven payment solutions, use data and AI to surface opportunities, maintain pipeline, collaborate with marketing/analytics/engineering, and travel to customer sites (30-40%).

Lead development of foundational marketing ML models (customer intent, next-best-action, marketing mix and attribution). Own model selection, explainability, monitoring, decisioning layers, and translate outputs into actionable recommendations for marketing and product stakeholders while providing technical leadership.

Lead Zip's Line 2 Risk Advisory across ANZ, providing independent oversight and strategic advice on credit, financial and enterprise risk. Manage a team of five, deliver risk reporting to executives and the Board, strengthen controls and model governance, embed risk into business decisions, and leverage AI and analytics to improve oversight and efficiency.

Provide pragmatic commercial and regulatory legal advice across product development, partnerships and transactions. Advise on Australian consumer credit, financial services and privacy law, draft and negotiate complex commercial agreements, and partner with Product, Commercial and Compliance to operationalise compliant solutions. Manage external counsel and contribute to strategic initiatives.

Join Zip's talent community if you are interested in opportunities in engineering, product, sales, or other areas. Stay connected for future roles.

Lead technical direction for compliance platforms, design scalable .NET/Azure distributed systems using DDD/CQRS and event-driven patterns, improve observability and reliability (Dynatrace), drive platform modernization, mentor engineers, define testing and SLO strategies, and partner with cross-functional teams to deliver secure, cost-aware fintech compliance solutions.

Lead and scale customer analytics and intelligence to inform acquisition, engagement, retention, pricing, and commercial strategy. Build and manage an analytics organization, partner with Data Science and Data Engineering to deliver predictive models, real-time customer data layers, attribution and pricing analytics, and next-best-action frameworks. Translate complex insights into executive recommendations and operationalized data products to drive measurable business outcomes.

Lead and develop engineering teams owning Zip's checkout platforms, APIs, SDKs and integrations. Drive technical strategy, delivery, architecture, resilience, security and use of AI to improve productivity while partnering with Product, Design and Commercial to increase merchant onboarding and customer conversion.