Jobs at Zip Co

Design, build and scale production-ready AI capabilities and applications using Python and modern cloud tech. Collaborate with cross-functional teams to deliver secure, observable, and responsible AI solutions, mentor engineers, drive architecture decisions, and ensure operational excellence across AI platforms.

Lead and scale Zip's AI-powered product portfolio, owning strategy, execution, and metrics for agentic AI products. Define roadmaps, prioritize features, balance model performance/latency/cost tradeoffs, collaborate cross-functionally, ensure regulatory compliance, and drive measurable ROI and adoption.

Own liquidity forecasting, cash management, lender reporting, and covenant monitoring for a growing fintech lending business. Build and maintain cash flow models, optimize facility utilization, produce lender/investor reports, and partner across Finance, Risk, DCM, and Engineering to support funding and securitization decisions.

The Associate Director will enhance Zip's controls assurance framework, lead testing activities, and support governance initiatives across ANZ.

Manage and grow a portfolio of strategic merchant partners across NSW through relationship building, commercial negotiation, data-driven insights, in-person training, and cross-functional collaboration to drive revenue, product adoption and long-term retention.

Manage and grow a portfolio of strategic merchant partners across Victoria through account planning, relationship building, data-driven insights, in-person training, commercial negotiations, performance analysis, and cross-functional collaboration to drive revenue, adoption and long-term partnerships.

Own growth, retention and commercial success for a portfolio of strategic merchant partners. Develop and execute account strategies, lead commercial negotiations, build C-suite relationships, drive product adoption, run business reviews, monitor market trends, and partner cross-functionally to deliver scalable improvements and commercial outcomes.

Lead transformation of global FP&A by redesigning planning, reporting and forecasting into scalable, automated processes. Act as deputy to Director Group FP&A, deliver board-ready insights, embed AI/LLMs and automation, own budgeting, consolidation and governance, and mentor finance teams to improve decision-making and commercial outcomes.

Lead second-line oversight of enterprise issue and incident management: assess classifications, root causes, and remediation; drive investigations, lessons learned, metrics, and governance reporting; partner with business and regional risk teams to identify systemic risks and improve controls using analytics and AI-enabled tools.

Lead multiple engineering teams in Acquisition to define strategy and deliver secure, scalable onboarding and funnel optimisation. Drive experimentation, AI-enabled practices, data-driven decisions, coach engineering leaders, partner with Product and Design, and evolve capabilities like Open Banking and credit integrations to improve conversion and time-to-value.

Provide practical, commercially balanced regulatory compliance advice across Australia and New Zealand. Support and improve compliance frameworks, monitoring, breach reporting, regulatory submissions, and education. Partner with Product, Technology, Legal and Operations to embed controls, manage regulatory change, and engage with regulators and stakeholders to enable compliant growth.

Lead strategy and execution of multi-channel customer and merchant acquisition across paid search, paid social, affiliate marketing and SEO. Own forecasting, budgeting, measurement, experimentation and affiliate partnerships. Partner cross-functionally, drive optimisation, and coach a high-performing acquisition team to deliver measurable commercial growth.

Lead strategy, roadmap and delivery for customer engagement and digital foundations products. Embed AI-enabled features, drive self-service and retention, partner with Engineering and Design, use data and experimentation to validate opportunities, manage risk and governance, and align stakeholders to deliver secure, scalable web and mobile experiences.

Lead Corporate IT to deliver secure, reliable workplace technology and employee experiences across ANZ. Own strategy, team leadership, IT support, identity and endpoint management, enterprise apps, vendor governance, automation and AI adoption, procurement, and cross-functional governance to improve productivity and service delivery.

Drive strategic enterprise sales to large D2C merchants, managing 15-20 accounts through long sales cycles. Build account maps, engage C-suite stakeholders, develop ROI-driven payment solutions, use data and AI to surface opportunities, maintain pipeline, collaborate with marketing/analytics/engineering, and travel to customer sites (30-40%).

Lead Zip's Line 2 Risk Advisory across ANZ, providing independent oversight and strategic advice on credit, financial and enterprise risk. Manage a team of five, deliver risk reporting to executives and the Board, strengthen controls and model governance, embed risk into business decisions, and leverage AI and analytics to improve oversight and efficiency.

Join Zip's talent community if you are interested in opportunities in engineering, product, sales, or other areas. Stay connected for future roles.

Lead FP&A for ANZ, owning budgeting, rolling forecasts, long-range planning, scenario modelling and commercial financial insights. Drive automation, BI/AI forecasting adoption, partner with executives, and manage a team of finance business partners to improve forecasting accuracy and performance management.

Lead technical direction for compliance platforms, design scalable .NET/Azure distributed systems using DDD/CQRS and event-driven patterns, improve observability and reliability (Dynatrace), drive platform modernization, mentor engineers, define testing and SLO strategies, and partner with cross-functional teams to deliver secure, cost-aware fintech compliance solutions.

Lead and develop engineering teams owning Zip's checkout platforms, APIs, SDKs and integrations. Drive technical strategy, delivery, architecture, resilience, security and use of AI to improve productivity while partnering with Product, Design and Commercial to increase merchant onboarding and customer conversion.