Jobs at Zip Co

The Solutions Engineering Manager leads the integration function, ensuring technical solutions align with business needs, while managing a team and improving processes for merchant integrations.

Execute and optimize multi-channel CRM campaigns (email, push, SMS, in-app) using marketing automation platforms. Manage audience segmentation, QA, deployment, A/B testing, reporting, and data integrations. Collaborate cross-functionally to improve targeting, personalization, and lifecycle performance using analytics and AI-driven tools.

Lead the CX Technology Operations strategy, optimize AI-enabled tooling, partner with cross-functional teams, and oversee vendor management and platform performance to improve customer support and satisfaction.

Lead and develop engineering teams owning Zip's checkout platforms, APIs, SDKs and integrations. Drive technical strategy, delivery, architecture, resilience, security and use of AI to improve productivity while partnering with Product, Design and Commercial to increase merchant onboarding and customer conversion.

Lead and optimize strategic partnerships, manage relationships with key payment partners, drive revenue growth, and track performance metrics.

The Compliance Manager will enhance the compliance program for Zip's US operations in BNPL, lending, and payments, ensuring regulatory alignment and collaborating with various teams to support innovation and growth.

Lead and expand enterprise merchant partnerships across fintech, payments, and eCommerce. Create data-driven account plans, drive GMV growth, manage renewals and negotiations, run QBRs, coordinate cross-functional initiatives (product, marketing, data, ops), and use AI-driven insights to personalize strategies. Must influence C-suite stakeholders and travel 30–40% for client engagements.

Lead the Customer Management Risk Strategy team, oversee credit strategies for customer engagement, reduce losses, and collaborate with cross-functional teams.

The Staff Engineer will lead the architecture of Zip's money movement platform, drive technical direction, mentor senior engineers, and enhance AI integration across engineering workflows.

The Senior Enterprise Account Executive will lead strategic sales targeting Fortune 1000 merchants, managing complex deals and building relationships to drive revenue growth through tailored payment solutions.

Lead and manage strategic partnerships at Zip to drive merchant and consumer growth, leveraging deep expertise in AI and technology platforms.

Lead design and maintenance of scalable test frameworks for web, mobile, and backend systems. Embed quality early across CI/CD, reduce flakiness, define metrics, mentor engineers, and drive automation and intelligent testing improvements to enable faster, reliable releases.

Lead and scale Zip's AI-powered product portfolio, owning strategy, execution, and metrics for agentic AI products. Define roadmaps, prioritize features, balance model performance/latency/cost tradeoffs, collaborate cross-functionally, ensure regulatory compliance, and drive measurable ROI and adoption.

The Associate Director will enhance Zip's controls assurance framework, lead testing activities, and support governance initiatives across ANZ.

The Compliance & Risk Testing Manager leads compliance testing programs, assesses control effectiveness, identifies risks, and collaborates with stakeholders to enhance compliance and operational rigor.

As Director of Business Management for Technology, Data & AI, you'll oversee governance, financial management, and strategic alignment within Zip's technology operations.

Join Zip's talent community if you are interested in opportunities in engineering, product, sales, or other areas. Stay connected for future roles.

The Principal Engineer for Generative and Agentic AI will lead the design and development of resilient AI-powered systems for transforming customer interactions and will focus on integrating cutting-edge AI technologies into production-grade applications within the fintech sector.