Senior Systems Engineer

Posted 7 Hours Ago
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Sydney, New South Wales, AUS
Hybrid
Senior level
Fintech • Financial Services
The Role
Own and improve corporate systems, identity and endpoint management across macOS and Windows environments. Build automation to reduce manual effort and improve reliability, maintain Sydney office networks, resolve complex L3 issues through an on-call roster, and deliver technical projects. Collaborate with IT, Security, Engineering and business stakeholders, explore AI technologies, mentor colleagues, and drive continuous improvement in system reliability and operational effectiveness.
Summary Generated by Built In

Senior Systems Engineer

  • Take ownership of the technology that powers Zip, creating smarter automation, more reliable systems and better experiences for our people.
  • Bring your systems engineering expertise, scripting and automation skills, and experience across identity, endpoint management and corporate networks.
  • Enjoy flexible working with a minimum of three days per week in our Sydney office, alongside a shared L3 on call roster.

Write your story with a career at Zip

Join Zip's Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands.

As a Senior Systems Engineer in our Corporate IT team, you'll help shape a smarter, more reliable technology experience for our Zipsters across Australia. Combining hands on engineering with automation and continuous improvement, you'll solve complex challenges, take ownership of critical systems and share your expertise to help the team succeed.

What you'll own

  • Build and improve automation solutions that simplify processes, reduce manual effort and strengthen system reliability.
  • Own and optimise corporate systems, identity and endpoint management across macOS and Windows environments.
  • Maintain and improve our Sydney office networks, ensuring reliable, secure connectivity.
  • Lead the resolution of complex L3 technical issues, including participation in a shared on call roster, and drive lasting improvements.
  • Deliver technical projects and collaborate with IT, Security, Engineering and business stakeholders to create smarter ways of working.
  • Explore opportunities to use AI and emerging technologies, while mentoring colleagues and sharing technical knowledge.

What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

  • Proven experience in systems engineering, infrastructure or corporate IT, with the ability to own complex technical challenges.
  • Strong scripting and automation skills using PowerShell, Python or similar technologies, ideally in production environments.
  • Experience managing identity, access and endpoint services across macOS and Windows, including Jamf, Intune or equivalent platforms.
  • Knowledge of corporate networking, Google Workspace, Microsoft 365 and Entra ID.
  • Strong troubleshooting, incident management and problem solving skills, with a focus on improving system reliability.
  • Experience delivering technical projects, collaborating with stakeholders and mentoring others, with exposure to enterprise APIs or infrastructure automation considered a bonus.
  • A mindset that embraces AI and new tools to adapt, learn and grow.
  • An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

  • 25 days paid leave annually, including birthday leave and quarterly wellbeing days
  • 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
  • Family support policies including miscarriage bereavement leave and domestic violence leave
  • Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
  • 2 days paid volunteering leave per year
  • Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
  • Fee-free Zip products, and discounts with Zip merchant partners 
  • Team social events, epic offices, free breakfast daily, and weekly free lunches 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#Li-Hybrid

Skills Required

  • Proven experience in systems engineering, infrastructure, or corporate IT, including ownership of complex technical challenges.
  • Strong scripting and automation skills using PowerShell, Python, or similar technologies.
  • Experience managing identity, access, and endpoint services across macOS and Windows environments.
  • Experience with Jamf, Microsoft Intune, or equivalent endpoint management platforms.
  • Knowledge of corporate networking, Google Workspace, Microsoft 365, and Microsoft Entra ID.
  • Strong troubleshooting, incident management, and problem-solving skills focused on improving system reliability.
  • Experience delivering technical projects, collaborating with stakeholders, and mentoring others.
  • Exposure to enterprise APIs or infrastructure automation.
  • Ability to identify and manage risks.
  • Alignment with Zip values: Customer First, Own It, Stronger Together, and Change the Game.

Zip Co Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zip Co and has not been reviewed or approved by Zip Co.

  • Affordable Benefits — Healthcare plans are described as low or no‑cost, reducing out‑of‑pocket expense for employees and dependents. Feedback suggests this affordability is a standout element of the package.
  • Leave & Time Off Breadth — Unlimited PTO, birthday leave, paid sick days, paid holidays, and “work from anywhere” flexibility provide wide‑ranging time‑off options. Feedback suggests quarterly mental‑health days further expand time away to recharge.
  • Parental & Family Support — Paid parental leave for primary and supporting carers, plus miscarriage bereavement and domestic‑abuse leave, indicate robust family support. Flexible return‑to‑work options and fertility benefits further strengthen this area.

Zip Co Insights

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The Company
HQ: Sydney
1,001 Employees
Year Founded: 2013

What We Do

Zip (ASX:Z1P) is a leading global Buy Now, Pay Later (BNPL) company providing fair and seamless solutions that simplify how people pay. Founded in Australia in 2013 and now with a presence in 13 international markets, our mission is to be the first payment choice, everywhere and every day. We give consumers, merchants and businesses around the world access to transparent, flexible and interest-free credit. We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Disrupting the broken credit card model, we put the financial well-being of our customers and merchants at the centre of everything that we do. Driven by people-centred product innovation, we are the next generation of payments, helping consumers and businesses to take control of their financial future. Over 55,000 retailers around the world offer Zip as a payment choice to our 8 million and growing active customers globally. We are Zip, and we’re only just getting started.

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