Search the 9 jobs at Zinier

As a Senior Product Support Engineer at Zinier, you will provide advanced technical support to resolve complex issues for global customers. You will analyze and diagnose escalated incidents, lead investigations, and collaborate with teams to implement solutions. Your role will focus on ensuring a positive customer experience and aligning support services with customer needs.

SDE-2 position at Zinier, responsible for developing the backend of the Zinier ecosystem with high quality, optimizing application performance, resolving product issues, and contributing to technical debt handling and training.

The QA Engineer (Solution) will be responsible for testing English customers' solutions built using Zinier platform and products, building test plans, troubleshooting failures, and collaborating with internal teams to ensure quality assurance.

Zinier is looking for a Customer Success & Engagement Manager to pitch, solution, and roll out innovative Field Service Platforms to enterprise customers worldwide. The role involves project management, technical skills, and client engagement to deliver solutions on time and on budget, with a focus on software implementations and SaaS knowledge.

The Customer Support Manager will lead and mentor the global support team, manage daily operations, and ensure customer satisfaction by handling escalations and maintaining clear communication with customers. This role involves setting performance goals, developing support processes, monitoring KPIs, and providing regular reports to senior management.

Senior Solution Developer responsible for developing new features, web pages, workflows, and customizing the existing platform based on client requirements using JavaScript and JSON. Strong knowledge of data models, relational database methodology, and process flows. Collaborate in an Agile environment and work with Solution Delivery Lead and QA Leads to meet customer expectations.

The Engagement Manager at Zinier will be responsible for pitching, solutioning, and rolling out innovative Field Service Platforms to enterprise customers worldwide. This role requires outstanding project management, technical, and client engagement skills to deliver solutions on time and on budget.

The Sales Development Representative at Zinier will be responsible for qualifying prospects, prospecting into target accounts, communicating effectively with senior-level executives, setting up meetings, driving attendance at events, and achieving monthly and quarterly quotas.

Develop new features, web pages, workflows, and customize platforms based on client requirements using JavaScript, MySQL, and JSON. Build APIs and dashboards within the platform. Strong knowledge of data models and relational databases. Collaborate with teams and work in an Agile environment.