Jobs at Zinier

Senior individual-contributor leading resolution of Sev1/Sev2 incidents, defining investigation frameworks, driving observability and reliability improvements, partnering with engineering on architecture, mentoring support engineers, and owning RCA, runbooks and executive incident briefings.

Build and own Zinier’s AWS-based medallion data platform, including canonical data models, CDC pipelines, ETL transformations, dimensional schemas, tenant isolation, governance, lineage, and self-service BI. Migrate divergent client schemas into a unified model, enable QuickSight reporting, and establish clean historical data foundations for AI/ML. Collaborate with Product, Solutions, Engineering, Customer Success, and AI teams while balancing scalable architecture with hands-on implementation and troubleshooting.

Own Zinier’s data and AI product strategy, roadmap, and lifecycle. Define data requirements and products, including warehouses and lakes; write engineering-ready epics and stories; challenge architecture decisions; drive analytics for AI and agent interfaces; and coordinate with Platform, Engineering, Design, Security, and Legal in a global Scrum environment.

Own and grow partner relationships with system integrators, resellers, and technology partners. Enable partners with playbooks, training, and collateral; drive partner-sourced and partner-influenced opportunities via joint account planning and co-selling; support partner lifecycle from onboarding through business reviews; collaborate cross-functionally to scale the partner ecosystem and ensure customer success.

Lead and scale North America sales for enterprise SaaS: set strategy, hit revenue targets, build and coach a high-performing sales team, drive pipeline, forecast accurately, partner cross-functionally, and personally engage in complex strategic deals to win and grow enterprise accounts.

The role involves managing customer support experiences, troubleshooting complex issues, collaborating with cross-functional teams, and driving continuous improvement in support operations.

Conduct outbound prospecting across the Americas to generate qualified SaaS sales pipeline. Build relationships with target accounts via email, phone, and events; partner with Account Executives; track activity and report pipeline; attend industry events and collaborate cross-functionally.

Lead outbound prospecting across Germany and the DACH region to build qualified pipeline. Partner with Account Executives, engage prospects via email/phone/events, attend industry events, track activity, and collaborate cross-functionally to drive regional sales growth.

This role involves working with executives on strategic initiatives, driving efficiency, leading transformational projects, and analyzing opportunities for operational improvement.

Lead outbound prospecting across France and the Benelux region to generate qualified pipeline. Build relationships with target accounts, partner with AEs, attend events, and track/report activity while collaborating cross-functionally.

This role involves driving efficiency, managing key initiatives, leading special projects, analyzing data for opportunities, and facilitating communication within the organization to support the CEO and executive team.

Develop and maintain backend services, optimize application performance, mentor junior engineers, conduct code reviews, and engage in Agile processes.

Lead a Solution Development team to deliver customizations, translate requirements into scalable solutions, manage resources and JIRA tasks, collaborate with PMs and QA, optimize performance, uphold development best practices, and support cross-team collaboration in an Agile environment.

Lead the architecture and evolution of large-scale React frontend applications. Provide hands-on technical guidance, mentor engineers, establish standards for state management, performance, security, accessibility, testing, observability, and CI/CD, and modernize legacy systems. Collaborate across product and engineering teams on complex enterprise workflows and AI-powered experiences. Drive responsible adoption of AI-assisted development tools, evaluate emerging technologies, own major technical initiatives, and participate in hiring and engineering development.

Provide L1/L2 technical support for the Zinier platform: monitor and respond to customers, diagnose workflow/API/data issues, analyse logs and JSON payloads, resolve or escalate incidents, file deployment requests, contribute documentation, participate in on-call and weekend rotations, and engage in continual product training.

Lead technical escalations for platform support, debug complex JavaScript, API, and database issues, use observability tools (Grafana/Loki/Tempo) for root-cause analysis, mentor engineers, own runbooks and automation, and liaise with engineering to drive product and reliability improvements.

Lead data and AI product strategy: define data requirements, own data and AI initiatives end-to-end, write engineering-ready epics/stories, collaborate cross-functionally to build scalable data products, and drive analytics for LLM/agent interfaces.

Lead the QA department by defining quality vision, managing testing strategies, and enhancing automation practices while ensuring high-quality releases.

SDET-2 responsible for testing customer solutions on the Zinier platform, including creating test plans, scripting automation tests, and coordinating QA activities.

The role involves consulting, data analysis, and solution delivery for sales growth, engaging clients and internal teams across various phases of the sales cycle.