Zenwork, Inc
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As the primary contact for customers, the Customer Success Representative handles incoming customer questions through various channels and maintains documentation of inquiries. They participate in special projects, make outbound calls for issue resolution, and adapt to process changes. Required qualifications include customer support experience, exceptional customer success skills, attention to detail, and computer literacy. Preferred qualifications include a college degree in communications or tax knowledge.
Seeking a Sales Development Representative to generate leads and qualify prospects for the Tax1099 sales team. Responsibilities include research, lead generation, qualification, CRM management, and collaboration with Account Executives. Requires 1-3 years of relevant enterprise SaaS experience and strong interpersonal skills.