The Frame Specialist collaborates with teams to enhance product knowledge and drive sales growth in eyewear by analyzing data and consumer insights, improving product quality, and optimizing online presence.

The Marketing Coordinator, CRM & Loyalty will execute campaigns, manage workflows, ensure quality assurance, and optimize customer engagement through email and SMS marketing.

Lead company-wide budgeting and rolling forecasts, produce monthly Budget vs. Actual reporting, partner with Accounting to improve FP&A accuracy, support executive reporting (WBR, sales models, board analysis), and drive process and modeling improvements to scale FP&A for D2C growth.

Provide on-site Tier 1 technical support at Novato HQ: triage helpdesk tickets and Slack requests, troubleshoot hardware/software/network issues, onboard users, maintain documentation, perform routine maintenance, and participate in a rotating weekend on-call schedule.

Lead high-impact machine learning projects focusing on computer vision, NLP, and personalized recommendations. Mentor junior data scientists, oversee project lifecycles, and enhance AI strategy.

The Research & Insights Analyst conducts quantitative consumer research, develops insights for strategic decisions, and collaborates on audience segmentation and product performance analytics.