Jobs at Yousign

Build and maintain back-end features for a secure, multi-tenant digital trust platform using PHP and Symfony or Laravel. Responsibilities include technical design, architecture documentation, automated testing, code quality, observability, performance, security, CI, production operations, AI-assisted development, mentoring, and agile collaboration within an autonomous squad.

Manage the full B2B SaaS sales cycle for the Spanish market, including pipeline generation, prospecting, qualification, product demonstrations, negotiation, closing, upselling, forecasting, and CRM maintenance. Build long-term customer and partner relationships while collaborating with Customer Success, Product, Marketing, and Pre-Sales teams. The role is hybrid and based in Barcelona.

Manage the full B2B sales cycle for Youtrust’s eSignature and identity and document verification solutions in the UKI market. Responsibilities include building inbound, outbound, and partner pipelines; prospecting, qualifying, presenting, negotiating, closing, upselling, conducting tailored product demonstrations, forecasting revenue, and maintaining Salesforce data. The role requires 2–4 years of B2B SaaS sales experience, excellent English communication, and hybrid work from the Barcelona or Paris office.

Manage the full B2B SaaS sales cycle for Youtrust’s eSignature and identity and document verification solutions in the Italian market. Responsibilities include building inbound, outbound, and partner pipelines; prospecting, qualifying, presenting, conducting demos, negotiating, closing, upselling, forecasting revenue, and maintaining Salesforce data. The role requires close collaboration with Customer Success, Product, Marketing, and Pre-Sales teams while developing long-term customer relationships.

Run the full sales cycle for French SME customers, from discovery and demonstrations through negotiation and contract closing. Build and manage a pipeline, prospect independently, maintain CRM accuracy, and collaborate with BDRs, pre-sales, Legal, Billing, Product, Marketing, and Growth. Sell Youtrust’s digital trust solutions, including eSignature, identity and document verification, and e-seals. Share market feedback and contribute to revenue targets.

Design and improve Workflow and Verify SaaS products through discovery, research, workshops, user journeys, prototypes, usability testing, and developer handoff. Integrate Youtrust’s new brand identity, contribute to the design system and accessibility, support product launches, track KPIs, and help design AI-powered features. The role also involves Design Ops, knowledge sharing, and collaboration with product, engineering, and marketing teams.

Own a low-touch B2B SaaS customer portfolio as the primary technical contact. Drive adoption, retention, customer value, and expansion by guiding API integrations, analyzing usage data, applying scalable success playbooks, and identifying risks and upsell opportunities. Collaborate with Account Management, Sales, Support, Presales, and Product while communicating technical topics clearly in French and English.

Own and grow approximately 100 mid-market and commercial accounts by driving retention, renewals, expansion, cross-selling, and new opportunities. Use adoption data to identify whitespace, tier accounts, map stakeholders, build mutual action plans, protect ARR, negotiate effectively, and maintain accurate forecasts. The role requires disciplined pipeline management, senior stakeholder communication, native French, professional English, and strong use of AI tools.

Leads the vision, performance, and outsourced operating model for Customer Support. Manages external providers, SLAs, KPIs, governance, escalations, service quality, support offerings, and continuous improvement. Drives operational efficiency through automation, AI, tools, knowledge management, and customer journey optimization while aligning Product, Engineering, Technical Success, Customer Success, and Sales.

Own the full HR business-partnering scope for a 200-person European scale-up. Partner with leaders on complex people decisions, organizational design, coaching, change, and difficult conversations. Lead talent, performance, compensation, and salary review cycles, improve HR processes, and drive cross-functional People projects. Apply compensation, benefits, and social-law expertise while building AI-powered workflows for People analytics, reporting, and communications. Fluency in English and French is required; Spanish is a plus.

Generate qualified pipeline for the DACH market by prospecting target accounts via calls, email and LinkedIn, booking qualified meetings, and handing off opportunities to Account Executives. Collaborate with AEs on account-based plays, maintain accurate Salesforce records, and share prospect insights to improve outbound messaging.

Own inbound lead qualification for the French market: respond rapidly, run discovery, assess fit, convert to sales-qualified opportunities, and hand off to Account Executives with accurate CRM notes. Contribute to monthly SQO and MRR targets and maintain timely follow-ups.

Lead product security reviews end-to-end, run pentest and BugBounty programs, triage and track vulnerabilities, support Trusted Zone security and fraud prevention, translate regulatory requirements (eIDAS, NIS2, ISO 27001) into controls, automate toil (n8n, AI tooling), participate in on-call rotation, and raise security practices across the company.

Lead Youtrust's post-rebrand editorial and brand strategy. Own the editorial charter, roadmap and content (white papers, customer stories, sales assets), run LinkedIn and YouTube presence, measure content impact, and coordinate with Product Marketing, Design, Inbound and Outbound to grow brand awareness in regulated mid-market and enterprise sectors.

Lead end-to-end compliance for eIDAS v2, NIS2, and ISO 27001: perform gap analyses, build and track remediation roadmaps, coordinate audits with ANSSI/LSTI, and contribute to Trusted Zone security, fraud detection, and automation to reduce manual toil.

As an apprentice legal counsel, contribute to product compliance, maintain regulatory knowledge, and improve legal tools at Yousign.

The Head of Legal will lead Yousign's legal team, manage contractual and regulatory support, and integrate AI in operations. They aim to ensure compliance and accelerate business growth in a highly regulated environment.

As a Business Development Representative for the French market, you will identify new business opportunities, present solutions, and manage early sales stages, focusing on CRM data, lead generation, and varying outreach strategies.