Jobs at Yotpo

Own post-onboarding customer relationships through renewal, retention, and expansion. Build Yotpo Discover’s customer success frameworks, playbooks, QBR templates, and success plans. Lead SEO and AEO audits, translate AI discovery insights into measurable recommendations, manage executive relationships, monitor adoption and performance, identify risks, and partner with Product on roadmap feedback.

Own post-onboarding customer relationships through renewal, driving retention and expansion for Yotpo Discover. Build scalable customer success frameworks, lead SEO and AEO audits, translate AI discovery insights into recommendations, conduct strategic QBRs, engage executive stakeholders, partner with Product on roadmap feedback, and monitor adoption, performance, and customer risk.

Join Yotpo’s Cloud Foundation group to modernize and automate infrastructure, build agentic infrastructure guardrails, improve observability, troubleshoot production issues, and develop CI/CD and self-service tooling. The role involves AWS, Kubernetes, Linux, networking, infrastructure automation, reliability, cost optimization, security, and collaboration through code and design reviews. Mentorship and structured development support are provided in a flexible hybrid environment.

Owner of day-to-day Toronto office operations and employee experience for Toronto and New York. Plans events, manages employee lifecycle moments, supports HRIS and HR admin (onboarding, offboarding, benefits inquiries), maintains vendor/building relationships, and manages the North American employee experience budget.

Own full-cycle global recruiting for software engineering, product, and other technical roles. Responsibilities include proactive sourcing, HR and behavioral interviews, hiring-manager advising, candidate experience, pipeline and funnel analytics, employer branding, and talent acquisition process improvements. The role manages multiple searches independently and supports hiring across global offices.

Lead Yotpo’s EMEA marketing strategy through integrated demand-generation campaigns, events, partner programs, and regional activations. Manage initiatives from planning through execution and analysis, collaborating with Sales, Partnerships, Product Marketing, Brand, Customer Success, and Marketing Operations. Measure registrations, engagement, MQLs, opportunities, pipeline, ACV, and ROI to optimize performance and accelerate revenue across EMEA.

Lead Yotpo’s Data organization, defining the technical vision, architecture, and execution for data engineering and infrastructure. Manage and mentor multidisciplinary teams, guide architectural decisions, modernize data platforms, and deliver scalable, reliable data products. Partner across technical and business functions while driving strategic infrastructure initiatives, operational excellence, observability, automation, and AI-enabled innovation.

Sell Yotpo's Reviews and Loyalty solutions to enterprise eCommerce brands. Own territory and quota, generate pipeline, manage complex sales cycles, collaborate cross-functionally, and use AI tools to improve sales efficiency.

As a Senior Product Manager at Yotpo, you will drive the development of AI-driven capabilities for the UGC platform, collaborate with cross-functional teams, and focus on customer needs to deliver impactful solutions.

Own brand onboarding and implementation, prove product value with data, drive adoption and consumer signups, manage long-term brand relationships, and relay partner feedback to shape product and processes.

As a Junior Software Engineer at Yotpo, you will design and implement features, collaborate with cross-functional teams, and improve system health while writing quality code and utilizing modern development tools.

Lead development and ownership of critical platform services: design, implement, test, deploy, monitor, and maintain scalable microservices. Champion engineering best practices, collaborate cross-functionally, and integrate AI tools to improve productivity.

Own global sales enablement strategy across multiple geos and segments, design onboarding and ongoing programs, reinforce MEDDPICC, use Gong and deal data to close skill gaps, build self-serve enablement infrastructure, and partner with Sales, RevOps, and Product Enablement to improve rep effectiveness and pipeline execution.

Join as a Backend Developer to build scalable features, lead architectural decisions, and ensure application performance while collaborating across teams.