Teams at Yotpo

Own post-onboarding customer relationships through renewal for Yotpo Discover. Lead AEO optimization, strategic QBRs, adoption tracking, success planning, and executive stakeholder engagement. Build scalable customer success playbooks and frameworks, translate AI discovery insights into actionable recommendations, identify risks, and partner with Product and Sales to shape the roadmap and drive retention and expansion.

Own post-onboarding relationships through renewal for Yotpo Discover customers. Lead AEO optimization, strategic QBRs, success planning, adoption tracking, and risk resolution while translating AI discovery insights into measurable recommendations. Partner with Product and Sales to shape the customer success motion, provide roadmap feedback, and build scalable playbooks for a new product.

Lead end-to-end product design for complex B2B2C eCommerce experiences in Yotpo’s Discover team. Partner with product managers and technical leads to shape strategy, design AI behaviors, prototype rapidly with code and AI tools, translate complex data into actionable experiences, and drive solutions through execution. The role requires strong UX/UI craft, data-informed decision-making, effective storytelling, and experience in B2B SaaS or eCommerce environments.