The Implementation Specialist will onboard Film and TV clients onto Wrapbook's platform, ensuring a seamless transition from sales to their first payroll while fostering client relationships and collaborating with cross-functional teams for effective implementation.

As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.

Lead and evolve the Production Accounting and Accounting Integrations portfolio, setting product vision and delivering reliable accounting capabilities. Define workflows and strategies for integrations while managing a team of Product Managers and executing cross-functional collaborations.

The Director, Chief of Staff will partner with the CEO and leadership to align company strategies, drive initiatives, utilize AI tools, and improve operational efficiency.

The GTM Systems Engineer will design, build, and maintain Salesforce systems, create automations, manage data, and improve workflows for revenue operations.

Lead AI and automation efforts in Customer Success, redesign workflows, audit processes, and implement AI-enhanced solutions to optimize team productivity and engagement.

The role involves leading UAT and manual QA for payroll workflows, defining test scenarios, validating features, and collaborating with product teams to ensure quality before launch.

The Senior Product Marketing Manager II will drive market intelligence, lead product launches, and differentiate Wrapbook's offerings in the competitive landscape, focusing on enterprise audiences.

As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.

The Senior Software Engineer will develop and maintain backend systems in Ruby on Rails, ensuring efficient payroll calculations and code quality. Responsibilities include code ownership, collaboration across teams, and optimizing data models and queries.

Develop and execute targeted ABM campaigns, manage daily ABM initiatives, analyze metrics, and optimize marketing strategies to drive pipeline growth.

Partner with senior leaders across Client Operations, Sales, Marketing, and G&A to drive org design, performance management, succession planning, employee relations, and change management. Use data to identify retention and engagement risks, influence decisions, and design pragmatic people solutions that align with business goals.

Own post-sale operational reliability by diagnosing workflow friction across onboarding, success, and support; design and implement scalable Salesforce-enabled workflows; ensure data integrity and trusted metrics; support reporting cadences; drive automation, change management, and cross-functional alignment to improve efficiency and customer experience.

Own daily client funds cash reconciliations, investigate and resolve differences, record manual journal entries, document end-to-end money movement, partner cross-functionally, and help define and automate reconciliation processes including AI-assisted initiatives.

Plan, build, launch, and optimize integrated B2B demand generation campaigns (including webinars) to drive pipeline and revenue, coordinating cross-functional stakeholders and reporting performance.

The GTM Engineer (Pre-Sale) will design and maintain Salesforce workflows to support GTM teams, reduce manual processes, and ensure efficient revenue growth through automation and AI technologies.