Jobs at Wrapbook

Own and mature Wrapbook’s end-to-end product development operating system, from intake and planning through release and learning. Lead the Technical Program Management practice, quality systems, release strategy, cross-functional communication, and AI-powered workflows. Manage and coach TPMs, establish delivery standards and metrics, improve predictability and throughput, and ensure stakeholders have clear visibility into priorities, risks, readiness, and outcomes.

Own and evolve shared platform infrastructure for approval workflows, permissions, authentication, and notifications. Build secure, scalable Ruby on Rails applications and APIs, optimize PostgreSQL data models and queries, lead ambiguous technical projects, support migrations, review code, mentor engineers, and participate in on-call operations. Collaborate across product teams to deliver reliable, backward-compatible services used company-wide.

Own research strategy for a core product area, leading qualitative, quantitative, generative, evaluative, and mixed-method studies from framing through activation. Translate evidence from research, analytics, customer feedback, and knowledge repositories into product recommendations. Partner with Product, Design, Engineering, Data, and business teams to influence decisions, evaluate outcomes, maintain research systems, and coach colleagues on effective, privacy-conscious AI-supported research practices.

Lead the Frontend Platform team owning shared frontend infrastructure, component system, and reporting. Contribute technically through code reviews and architecture, partner with product/design, set frontend quality standards, hire and coach engineers, and drive roadmap and technical design reviews.

Own full-cycle sales for mid-market film and television production accounts, from prospecting through close. Develop personalized multichannel outreach, conduct demos and onsite meetings, manage complex 3–12 month deal cycles, maintain accurate forecasting, and achieve sales targets. Collaborate with Demand Generation, Marketing, Product, Customer Success, and RevOps while using AI tools for research, outreach personalization, call preparation, and pipeline management.

Design, build, and operate integrations, APIs, data exchange systems, and AI-enabled connections for accounting and ERP platforms. Own integration pipelines, SLAs, data contracts, observability, and production support. Provide technical direction through architecture reviews, code reviews, and pair programming while partnering cross-functionally on roadmap decisions. The role requires hands-on software development, scalable data architecture, secure integrations, experimentation, and participation in an on-call rotation.

Own and scale Wrapbook’s analytics layer, including ETL/ELT pipelines, data models, governed metrics, semantic layers, canonical datasets, and self-service analytics tools. Partner with Engineering and business stakeholders to define analytical solutions, ensure data quality, optimize warehouse performance, and maintain production reliability through testing, monitoring, alerting, and incident resolution. Establish analytics engineering standards, mentor team members, document data for human and AI consumers, and evaluate new tools.

Supports the Chief Product Officer, Senior VP of Engineering, and General Counsel by managing priorities, calendars, travel, meetings, events, follow-ups, and cross-functional projects. Identifies and improves inefficient processes, documents decisions, tracks deliverables, handles sensitive information, and completes ambiguous, high-stakes work. The role requires strong organization, communication, ownership, relationship-building, and comfort working in a fast-paced remote technology startup.

Own and build the end-to-end tax function: corporate income, sales/indirect, cross-border and Canadian tax. Implement tax engine integrations, manage compliance, advise leadership, research technical positions, and coordinate external advisors and audits.

Lead development of an internal AI deployment platform and build agentic workflows across Marketing, Sales, Support, Finance, and Operations. Manage a cross-functional team of engineers, product managers, and embedded business users, partner with functional leaders, measure business impact, and ensure secure, compliant AI adoption.

The Senior Sales Operations & Compensation Manager will oversee Salesforce data, compensation administration, forecasting, and sales process optimization to enhance revenue predictability.

Lead and coach a team of Mid-Market Account Executives selling to film and TV production companies. Provide live call coaching, run weekly 1:1s, build individual development plans, enforce pipeline and forecast discipline, partner cross-functionally with Marketing and Product, own sales process adoption and deal review cadence, and drive org-level process improvements.

The GTM Systems Engineer will design, build, and maintain Salesforce systems, create automations, manage data, and improve workflows for revenue operations.

Provide high-quality inbound support (email, chat, phone) for crew and client users: triage, troubleshoot, reproduce bugs, manage case backlog, escalate urgent issues, coordinate cross-functional resolution, document SOPs, mentor junior teammates, and surface product gaps and automation opportunities.