Jobs at Williams Lea

The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.

Design, develop, deploy, and maintain scalable Machine Learning and Generative AI solutions, integrating LLMs and optimizing ML models using cloud-native technologies.

The Receptionist greets visitors, manages incoming calls, provides clerical support, and communicates with staff and clients effectively.

The e-Billing Analyst manages invoice submissions via e-billing platforms, resolving issues, and providing exceptional customer service in a fast-paced environment.

The Office Services Associate provides general clerical support, including copy, fax, and mail services, while maintaining client satisfaction and workflow efficiency.

Provide office services including processing incoming post, reprographics (manual and via DocBuster), maintaining office equipment, moving office materials, and reporting issues to the Office Manager. Ensure post SLAs and assist with general administrative tasks to support daily office operations.

Provide high-volume document production and word-processing services (editing, formatting, conversions, proofreading, comparisons), manage intake and prioritization, meet client deadlines, troubleshoot basic software/hardware issues, train and support team members, perform quality assurance, and compile monthly reporting while adhering to client and company policies.

Provide high-volume document production and word-processing services (editing, formatting, conversion, proofreading), manage intake and prioritization, meet deadlines, troubleshoot software/hardware, perform quality assurance, train and support staff, maintain logs and client communication, and oversee day-to-day shift production.

Manage an evening presentation production team to produce high-quality, executive-level PowerPoint, Word, and Excel materials. Oversee workflow, quality control, client communication, KPI/SLA performance, training, and collaboration with Design and Day teams while ensuring adherence to templates, corporate guidelines, and deadlines.

The Senior Creative Workflow Coordinator links clients and a creative team, ensuring smooth project delivery and efficient workflow management while managing expectations and communication.

The Senior Receptionist will manage guest experiences, provide exemplary service, oversee front office operations, and ensure effective communication with teams.

The Data Scientist will design and optimize ML and Generative AI models, perform data analysis, and collaborate with technical teams to develop AI solutions. Requires 4 years of experience and strong Python skills.

Designs and executes accessibility test cases for web and mobile against WCAG 2.1/2.2, using manual assistive-technology testing, automated tools, and code-level inspections. Works with designers, developers, and product teams to embed accessibility, produce compliance reports, validate fixes, and integrate accessibility checks into CI/CD while contributing to standards, test frameworks, and remediation guidance.

The Multi Services Workflow Co-ordinator manages workflow, ensures efficient service delivery, maintains client relationships, and supports team development to meet service level agreements.

As a Multi Services Assistant, you will provide office services including mailroom, reprographics, and administrative tasks while ensuring excellent customer service and meeting deadlines.

The Account Supervisor manages daily operations and client relationships, ensuring quality service delivery, employee performance, and customer satisfaction. Responsibilities include staff management, communication, financial reporting, and identifying growth opportunities within the account.

The Executive Assistant provides extensive administrative support to high-level professionals, managing calendars, travel, expenses, and ensuring client satisfaction with quality work and proactive service enhancement.

The Document Production Associate Trainee provides word processing and document production services for clients.

The Receptionist will manage front desk operations, including welcoming visitors, handling bookings, performing administrative tasks, and ensuring a professional environment.

The Multi-Services Assistant provides customer service, manages mail and reprographics, oversees records storage, and assists with various operational tasks, requiring attention to detail and effective communication.