Jobs at Williams Lea

The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.

Design, develop, deploy, and maintain scalable Machine Learning and Generative AI solutions, integrating LLMs and optimizing ML models using cloud-native technologies.

The Receptionist greets visitors, manages incoming calls, provides clerical support, and communicates with staff and clients effectively.

Provide day-to-day legal administrative support for the Manchester office (with travel to Leeds). Tasks include file management, scanning, mail handling, preparing certified copies and court bundles, maintaining supplies and meeting rooms, following SOPs, and supporting the wider team to enable fee-earners to focus on client work.

Provide high-volume, accurate document production and word-processing services (editing, formatting, conversions, proofreading, comparisons). Intake and prioritize client requests, meet deadlines, troubleshoot software/hardware issues, perform quality assurance, train/coaching team members, compile reporting, and oversee day-to-day shift production while adhering to client and company policies.

The e-Billing Analyst manages invoice submissions via e-billing platforms, resolving issues, and providing exceptional customer service in a fast-paced environment.

The Office Services Associate provides general clerical support, including copy, fax, and mail services, while maintaining client satisfaction and workflow efficiency.

Provide word processing and document production services including proofreading, editing, transcribing and QA. Use MS Office and tracking software, meet client deadlines, troubleshoot basic software/hardware issues, and follow client and company policies while supporting continuous service improvement.

The Data Scientist will design and optimize ML and Generative AI models, perform data analysis, and collaborate with technical teams to develop AI solutions. Requires 4 years of experience and strong Python skills.

The Senior Receptionist will manage guest experiences, provide exemplary service, oversee front office operations, and ensure effective communication with teams.

Designs and executes accessibility test cases for web and mobile against WCAG 2.1/2.2, using manual assistive-technology testing, automated tools, and code-level inspections. Works with designers, developers, and product teams to embed accessibility, produce compliance reports, validate fixes, and integrate accessibility checks into CI/CD while contributing to standards, test frameworks, and remediation guidance.

Provide frontline administrative support for the Leeds office (with occasional travel to Manchester). Manage electronic and hard-copy legal files, mail, scanning, printing, document handling (wills, deeds), prepare court bundles, maintain supplies and meeting rooms, and follow client SOPs to support legal teams.

Lead a small design team to deliver high-quality print and digital work. Maintain brand and visual consistency, oversee production workflows and QA, provide hands-on design and art direction, mentor designers, manage priorities and stakeholder presentations, and improve processes for efficient delivery.

Provide ad-hoc front-of-house, reception and hospitality cover at London client sites. Perform document management, reprographics, mail handling and general administrative tasks with strong customer service, professionalism, attention to detail and the ability to multitask on short notice.

Greet and sign in visitors, manage switchboard calls and emails, arrange meetings, travel and hospitality, support boardroom and office services, and provide administrative assistance while delivering excellent customer service.

As a Multi Services Assistant, you will provide office services including mailroom, reprographics, and administrative tasks while ensuring excellent customer service and meeting deadlines.

The Account Supervisor manages daily operations and client relationships, ensuring quality service delivery, employee performance, and customer satisfaction. Responsibilities include staff management, communication, financial reporting, and identifying growth opportunities within the account.

The Executive Assistant provides extensive administrative support to high-level professionals, managing calendars, travel, expenses, and ensuring client satisfaction with quality work and proactive service enhancement.

The Document Production Associate Trainee provides word processing and document production services for clients.

The Reprographics Operator will produce high-quality documents, handle mailroom operations, provide client service, and support workflow processes, all while ensuring customer satisfaction.