Jobs at Wheels, Inc.

Manages a portfolio of fleet-service clients, handling operational requests, escalations, action registers, reporting, training, and relationship development. Coordinates with internal teams to resolve issues, improve processes, maintain service-level commitments, and support client meetings and activations. The role tracks Salesforce KPIs, performs root-cause analysis, develops SOPs, and promotes client retention and success while managing competing priorities in a hybrid environment.

Provides advanced support to an in-house corporate legal department across contracts, corporate governance, compliance, litigation, and regulatory matters. Drafts and reviews routine agreements, maintains contract and entity records, supports board activities, tracks regulatory changes, prepares compliance materials, and coordinates claims, discovery, insurers, and outside counsel. The role collaborates with internal business teams, manages multiple priorities independently, mentors junior paralegals informally through process improvements, and requires strong legal research, writing, organization, and communication skills.

Coordinates telematics client implementations, including status calls, vendor and installer coordination, device installations, CASE parameter reviews, and issue resolution. Provides customer service to existing clients, supports incoming calls, manages multiple cross-functional efforts, and develops knowledge of vehicle telematics. The role requires strong communication, problem-solving, organization, and independent multitasking skills.

Leads enterprise strategic planning and cross-functional initiatives from development through implementation. Partners with executives, manages complex project plans, tracks benefits and KPIs, conducts market and data analysis, communicates recommendations, and drives change management. The role coordinates stakeholders, removes delivery barriers, assesses outcomes, and identifies improvements. It requires at least 10 years of experience in strategic planning, business transformation, or project management, with occasional travel up to 25% in a hybrid office environment.

Processes vehicle sales from initial review through completion, including titles, forms, taxes, fees, billing, salvage transactions, Canadian sales, and dealer programs. Resolves exceptions and customer inquiries, supports response-center requests, coordinates with title-maintenance teams, and manages vendor relationships. The role also trains vendor staff on policies, audits paperwork, distributes mail, and maintains effective relationships with internal departments and regional sales leadership.

Manage Truck Remarketing portfolio activities including asset closeouts, invoice auditing and collections, debit/credit memos, payment processing to investors/vendors, reporting, and supporting account managers on terminations, buyouts, and billing research.

Owns the full-cycle recruiting process, including intake, sourcing, candidate assessment, interviewing, offers, onboarding transition, and stakeholder advising. Builds hiring strategies, partners with leaders, improves recruiting processes, manages candidate experience, uses recruiting data and market insights, supports ATS tools, and ensures compliance with employment laws. The role is hybrid in Schaumburg, Illinois, with minimal travel.

Leads client enablement focused on retention, renewals, client health, risk mitigation, RFP strategy, executive storytelling, and value articulation. Owns health scorecards and executive reporting while partnering cross-functionally with Product, Operations, Marketing, and Commercial Strategy. Standardizes renewal processes, identifies enablement gaps, and improves client outcomes, retention, and RFP performance. The hybrid role requires executive communication, data synthesis, and up to 10% travel.

Serves as the enterprise subject matter expert for connected vehicle and telematics solutions. Supports consultative sales through opportunity qualification, demos, presentations, solution workshops, and value propositions. Drives post-sale adoption, utilization, expansion, and client value realization while partnering with Product, Marketing, Implementation, Operations, and client teams. Provides market intelligence, competitive positioning, field feedback, training, and roadmap input to grow pipeline, win rates, revenue, and product penetration.

Leads a team of 10–17 Account Managers responsible for client satisfaction, retention, and growth. Oversees escalations, performance metrics, staffing, coaching, process improvement, change management, customer inquiries, and strategic account plans. Partners cross-functionally to improve service delivery, meet SLAs and KPIs, and support employee development. The hybrid role requires up to 20% travel and experience in client service, leadership, and preferably the fleet industry.

Supervise 10–15 invoice processors and oversee accurate, timely invoice and financial transaction processing. Responsibilities include assigning work, training and evaluating staff, validating invoices against purchase orders and contracts, resolving vendor discrepancies, maintaining controls and reconciliations, preparing finance reports, supporting audits, responding to billing inquiries, and improving procedures. The role requires collaboration with vendors, clients, managers, and internal departments while ensuring compliance with accounting standards and company policies.

Manage a diverse client portfolio, ensuring retention through relationship management, operational request resolution, issue ownership, and proactive account support. Facilitate client action registers, maintain Salesforce KPIs, develop SOPs, manage reports, support fleet optimization, and collaborate cross-functionally on process and product improvements. The role requires strong communication, customer service, problem-solving, data analysis, project management, and stakeholder-management skills in a hybrid environment with 20% travel.

Supports Account Managers and fleet clients by responding to inquiries, managing transactions, conducting research, preparing reports, updating systems, and maintaining accurate client processes. The role provides administrative, analytical, and customer service support while monitoring KPIs, developing SOPs, resolving issues, coordinating coverage, and cultivating client relationships. It is a developmental position intended to progress into Account Management.

Develop new business among mid-size fleet prospects through consultative selling, strategic account targeting, contract negotiation, proposals, and multi-level relationship building. Manage complex sales cycles, collaborate with internal leaders, support new-account integration, maintain prospect data, and achieve sales goals. The role is home-office based with 50% field travel, including day trips and occasional overnight travel.

Develops new business among mid-size fleet prospects through consultative selling and complex, multi-level sales cycles. Responsibilities include prospecting, negotiating contracts and pricing, building stakeholder relationships, presenting proposals, assessing account creditworthiness, coordinating account integration, maintaining prospect data, and achieving sales goals. The role is home-office based with 50% field travel, including regular driving and overnight trips.

Provides administrative and clerical support for operations teams, including data entry, document preparation, file organization, recordkeeping, daily team assistance, and departmental projects. The temporary internship offers flexible hours and hands-on experience in a professional office environment. Candidates need basic Microsoft Office proficiency, strong organization and attention to detail, multitasking ability, and a willingness to learn.

Underwrite and monitor commercial credit facilities through financial statement analysis, due diligence, cash flow and DCF modeling, risk assessment, and portfolio management. Prepare credit packages for executive leadership, evaluate capital structures and asset risk coverage, maintain internal risk ratings, and improve credit analysis processes. Partner with stakeholders on workflow and system initiatives, conduct company and industry analysis, and train less experienced team members.

Designs, administers, and improves compensation, rewards, and recognition programs; supports annual merit/bonus/salary planning; performs market pricing, job architecture, pay equity, and compliance analyses; builds compensation models and reports; configures Workday compensation data; manages recognition platform and provides consultative guidance to managers and HR partners.

Lead and develop a multi-layered billing and invoicing organization responsible for accurate, timely, high-volume billing across multi-service fleet offerings. Oversee invoice design (including EDI), billing technology and governance, revenue capture, dispute resolution, controls, and audits. Partner cross-functionally to onboard complex clients, drive automation, reduce errors, and improve AR and cash collection.

Partner with business leaders and frontline teams to identify high-value operational problems, quantify impact, redesign workflows, and implement practical solutions using Lean/Six Sigma, automation, and data. Drive measurable outcomes (productivity, quality, cycle time, cost, customer experience), lead change, facilitate Kaizen events, and embed sustainable performance measurement and adoption.