Search the 29 jobs at Wheels, Inc.

The Account Manager will manage client relationships, ensuring retention and satisfaction by providing support and resolving operational requests. Responsibilities include facilitating client meetings, coaching on best practices, collaborating with team members, improving processes, and maintaining quality metrics.

The Customer Support Representative provides administrative support to Account Managers, ensuring accurate and timely completion of customer service requests. Key responsibilities include managing CRM requests, assisting customers with inquiries, processing vehicle-related requests, creating reports, and maintaining customer profiles. The role is focused on delivering excellent customer service and requires strong communication and organizational skills.

The Senior Financial Analyst is responsible for analyzing financial information, preparing reports for management, and supporting the annual operating budget and forecasts. This role requires collaboration with various teams to provide timely financial reporting and assist in strategic initiatives.

The Non-Drive Set Up Specialist assists in managing non-drivable vehicles by securing them from facilities, coordinating repairs, and communicating with various stakeholders. Responsibilities include creating purchase orders, updating records, and facilitating a smooth repair process.

The Sr. Product Manager will optimize the product line for customer satisfaction and ROI, manage products throughout their lifecycle, gather customer requirements, define product vision, and collaborate across teams, including Sales, Finance, and IT, to enhance product offerings and support market success.

The Response Support Specialist will provide internal helpdesk support for MAP & Collision Services, resolve client issues, support communications with various stakeholders, analyze service failures, and assist with fleet approval calls. The specialist will act as a liaison between departments and ensure customer satisfaction through effective communication and problem resolution.

The FP&A Manager will manage budgeting, forecasting, and reporting for the organization. Responsibilities include coordinating the annual financial plan, analyzing financial performance, working with senior management and department leaders, and preparing presentations for executive management. The role requires strong analytical skills, attention to detail, and effective communication.

The Registration Specialist is responsible for managing vehicle registrations, ensuring compliance with requirements, and resolving escalations. This role involves regular communication with clients and transport vendors, shipping registrations and license plates, and maintaining records related to vehicle registrations.

The Report Developer III is responsible for report analysis, requirements gathering, and development. The role includes designing, developing, and maintaining reports, troubleshooting data quality issues, and providing technical assistance while adhering to departmental standards.

The Account Manager will manage client relationships, ensuring 100% client retention, and improve client experiences. They will oversee client operational requests, facilitate meetings, coach clients on best practices, and enhance communication between account teams while focusing on process improvement and quality standards.

The Pricing Analyst collaborates with Sales and Client Management to assess pricing proposals, conduct financial analyses, and advise on pricing strategies. This includes reviewing proposals, analyzing market intelligence, and helping communicate financial concepts to non-financial personnel.

The Account Manager I will be responsible for client retention and relationship management, overseeing client operational requests, facilitating communication, and ensuring exceptional client experiences. This role involves coordinating with internal teams, managing accounts to prevent attrition, and developing processes to enhance efficiency.

The Architect will lead the development of enterprise technology strategies, focusing on Azure cloud solutions, and ensure compliance with defined standards. Responsibilities include mentoring IT staff, collaborating with business units to meet technology needs, research and development of new technologies, and communicating policies effectively within the organization.

The Response Support Specialist provides helpdesk support for MAP & Collision services, resolving issues for internal and external clients. Responsibilities include handling service requests, evaluating client profiles, providing performance reports, and acting as a liaison between departments to enhance customer satisfaction.

The Compliance Specialist I manages transactional processes for vehicle paperwork and registration renewals. Responsibilities include cultivating relationships with DMVs, ensuring legal compliance for fleet vehicles, processing renewals accurately, and resolving discrepancies. The role involves flexibility in team assignments to optimize customer satisfaction.

The Compliance Specialist II manages transactional tasks within the Compliance Services team, including processing vehicle paperwork and registrations. They build relationships with DMVs and vendors, create SOPs, research legislative changes, and provide training to new specialists while monitoring workflow and client issues.

The Associate Account Manager supports Account Managers and is responsible for client retention. Duties include administrative support, managing inquiries, conducting research, preparing reports, and ensuring service delivery continuity. The role also involves data management and collaboration with clients and internal teams.

The Account Manager is responsible for 100% client retention by managing day-to-day client activities, overseeing operational requests, facilitating communication, and improving processes for effective fleet management. The role requires building relationships internally and externally, ensuring client satisfaction, and handling customer issues until resolution.

The Telematics Specialist will manage customer support for Donlen's DriverPoint telematics system, analyze client data, develop strategies for telematics programs, conduct customer training, and maintain reporting databases. The role requires strong problem-solving skills and involves communicating with both customers and internal teams.

The Field Supply Chain Specialist oversees third party supplier management within the automotive supply chain, ensuring the needs of logistics are met. Responsibilities include fleet management, vendor coordination, and process improvement. The role involves analyzing production throughput, managing reporting, and traveling to suppliers to address potential delays, while maintaining relationships with internal and external stakeholders.