Wheels, Inc.
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The Architect will lead the development of enterprise technology strategies, focusing on Azure cloud solutions, and ensure compliance with defined standards. Responsibilities include mentoring IT staff, collaborating with business units to meet technology needs, research and development of new technologies, and communicating policies effectively within the organization.
The Report Developer III is responsible for report analysis, requirements gathering, and development. The role includes designing, developing, and maintaining reports, troubleshooting data quality issues, and providing technical assistance while adhering to departmental standards.
The Pricing Analyst collaborates with Sales and Client Management to assess pricing proposals, conduct financial analyses, and advise on pricing strategies. This includes reviewing proposals, analyzing market intelligence, and helping communicate financial concepts to non-financial personnel.
The Account Manager I will be responsible for client retention and relationship management, overseeing client operational requests, facilitating communication, and ensuring exceptional client experiences. This role involves coordinating with internal teams, managing accounts to prevent attrition, and developing processes to enhance efficiency.
The Account Manager will manage client relationships, ensuring 100% client retention, and improve client experiences. They will oversee client operational requests, facilitate meetings, coach clients on best practices, and enhance communication between account teams while focusing on process improvement and quality standards.
The Account Manager Core will be responsible for managing a diverse client portfolio, ensuring 100% client retention, executing transactions, and providing exceptional customer service. They will engage with clients and internal teams, facilitate meetings, and help clients optimize their operations. The role requires strong relationship-building skills and the ability to manage multiple priorities in a fast-paced environment.
The Program Specialist will manage client accounts including activation, contract execution, and lifecycle management. Responsibilities include client support, process improvement, data integrity, and reporting. The role requires strong problem-solving skills, effective communication, and the ability to multitask and work cross-functionally to resolve issues and meet client needs.
The Response Support Specialist provides helpdesk support for MAP & Collision services, resolving issues for internal and external clients. Responsibilities include handling service requests, evaluating client profiles, providing performance reports, and acting as a liaison between departments to enhance customer satisfaction.
The Compliance Specialist I manages transactional processes for vehicle paperwork and registration renewals. Responsibilities include cultivating relationships with DMVs, ensuring legal compliance for fleet vehicles, processing renewals accurately, and resolving discrepancies. The role involves flexibility in team assignments to optimize customer satisfaction.
The Compliance Specialist II manages transactional tasks within the Compliance Services team, including processing vehicle paperwork and registrations. They build relationships with DMVs and vendors, create SOPs, research legislative changes, and provide training to new specialists while monitoring workflow and client issues.
The Associate Account Manager works closely with Account Managers and key operational areas to provide administrative and analytical support, manage inquiries, conduct research, and prepare reports for internal and external use. Responsibilities also include assisting in managing open Salesforce requests, escalating issues, and maintaining data integrity. Strong written and oral communication skills, problem-solving abilities, and organizational skills are essential for this role.
The Associate Account Manager supports Account Managers and is responsible for client retention. Duties include administrative support, managing inquiries, conducting research, preparing reports, and ensuring service delivery continuity. The role also involves data management and collaboration with clients and internal teams.
The Compliance Specialist I is responsible for managing vehicle registration renewals and replacements, providing customer support, processing vendor invoices, maintaining renewal queues, investigating issues, and managing state regulation content. The role requires attention to detail and the ability to handle high volumes of transactions efficiently.
The Account Manager is responsible for 100% client retention by managing day-to-day client activities, overseeing operational requests, facilitating communication, and improving processes for effective fleet management. The role requires building relationships internally and externally, ensuring client satisfaction, and handling customer issues until resolution.
The Telematics Specialist will manage customer support for Donlen's DriverPoint telematics system, analyze client data, develop strategies for telematics programs, conduct customer training, and maintain reporting databases. The role requires strong problem-solving skills and involves communicating with both customers and internal teams.
The Invoice Processor is responsible for managing the invoicing process, ensuring accurate and timely processing of invoices, maintaining financial records, and supporting financial operations. Key responsibilities include verifying invoices, coding them, entering data into accounting systems, reconciling discrepancies, resolving disputes, and assisting with audits.
The Field Supply Chain Specialist oversees third party supplier management within the automotive supply chain, ensuring the needs of logistics are met. Responsibilities include fleet management, vendor coordination, and process improvement. The role involves analyzing production throughput, managing reporting, and traveling to suppliers to address potential delays, while maintaining relationships with internal and external stakeholders.
The Research and Resolution Specialist I is mainly tasked with researching and resolving issues related to Armada Transportation and Storage invoices, collections, and financial reporting. The role involves collaborating with various internal teams to enhance service delivery, manage client and vendor relations, process invoices, and ensure timely payments. Additionally, the position focuses on improving these processes to mitigate risks and address potential issues proactively.
The Senior Payroll Specialist coordinates US & Canadian payroll processing, maintains payroll and time systems, reconciles input, prepares reports, interfaces with agencies, handles adjustments, coordinates with vendors, reconciles accounts, collaborates with finance and HR, prepares financial analysis, ensures compliance, and resolves technical issues.
Support the Toll Management product by monitoring vehicle enrollment, handling violation disputes, and resolving customer service issues.