Jobs at Westmont Hospitality Group

Direct and manage all HR functions for the hotel including recruiting, training, wage and benefits administration, compliance with state and federal laws, employee relations, performance management, and staff development. Lead HR programs (orientation, training, discipline, recognition), maintain personnel records, oversee workers' compensation and safety programs, and support the General Manager on HR-related projects and communications.

The Sales and Catering Admin supports Sales and Catering Managers by providing administrative tasks, ensuring customer satisfaction, managing events, and maintaining communication with clients and departments.

Responsible for developing and managing sales activities for groups with 10 rooms or less, negotiating deals, and meeting sales targets. Requires strong customer relations and organizational skills.

The Houseperson is responsible for maintaining cleanliness in guest areas, handling laundry, restocking supplies, and ensuring safety protocols are followed while providing attentive service to guests.

Perform building maintenance across a 451-room hotel and conference spaces: painting, drywall, plastering, tile, caulking, wood finishing; troubleshoot and maintain electrical, mechanical, HVAC and life-safety systems; read blueprints and schematics; use Windows-based maintenance software; lift up to 50 lbs, work at heights over 15 feet, weekends/holidays; minimum two years building maintenance experience required; hotel experience preferred.

Lead HR operations for the hotel including recruiting, training, wage and benefits administration, legal compliance, employee relations, performance management, recognition programs, HR recordkeeping, and supervision of HR staff. Support the General Manager with policy implementation, conflict resolution, and initiatives to improve retention and culture.

Lead and supervise front desk, night audit, transportation, and guest services. Manage reservations, billing, cash handling, staff scheduling, training, and interdepartmental coordination to ensure excellent guest service, resolve complaints, and uphold brand standards and safety protocols.

Perform preventative maintenance and repairs on hotel equipment (HVAC, plumbing, electrical, pool, boiler, rooms). Respond to guest room calls, complete maintenance logs, service pool chemistry, troubleshoot systems, assist engineering team, and follow safety and hotel procedures. Requires physical ability to lift, climb, and work in varied conditions.

On-property sales lead for two hotels responsible for proactively soliciting and closing complex, high-revenue accounts and events. Meets individual and team revenue goals, forecasts group rooms and revenue, participates in revenue management, builds customer relationships, conducts site inspections, creates contracts, and supports guest satisfaction and event execution. Acts on behalf of the Director of Sales when absent and develops team talent and operational procedures.

Perform preventative maintenance and repairs for hotel systems (HVAC, plumbing, electrical, pool, boiler, guest rooms). Respond to guest room calls, keep maintenance records, service pool chemicals/filters, troubleshoot equipment, assist engineering team, and follow hotel safety and operational procedures. Frequent physical work and use of hand/electric tools required.

Provide administrative support for Sales and Catering teams, manage Banquet Event Orders and RFPs, coordinate BEO meetings and event details, maintain Delphi system requirements, prepare sales reports, handle client communications and follow-ups, manage office supplies and sales collateral, and assist with contracts, billing, and event logistics.

Perform general housekeeping support: clean corridors, vending/ice/laundry areas, elevators, and guest-floor service areas. Stock and maintain linen carts and floor closets, remove and process dirty linen and glasses, deliver and retrieve guest items, handle lost-and-found and guest laundry, follow safety and emergency procedures, and assist Room Attendants and supervisors as needed.

Perform preventative maintenance and repairs on hotel equipment (HVAC, plumbing, electrical, boiler, pool, guest rooms). Conduct scheduled preventive maintenance, troubleshoot malfunctions, service pool chemicals/filters, respond to guest requests, keep maintenance records, assist engineering team, and follow safety and hotel procedures.

Clean and maintain guest rooms, public and back-of-house areas to brand standards. Stock carts, follow room-entry and safety procedures, report maintenance issues and lost & found, secure rooms, assist coworkers, and adhere to company policies and emergency protocols.

Maintain cleanliness and organization of guest corridors, public spaces, and service areas; remove trash and soiled linen; stock housekeeping supplies; clean vending and laundry equipment; deliver guest requests; handle lost and found; report safety or maintenance issues; follow hotel policies and support housekeeping team on PM shifts, weekends, and holidays.

Sell and book guestrooms, catering and banquet services to meet revenue targets. Prospect, negotiate contracts and rates, conduct site tours, prepare proposals, and build client relationships for corporate, association, and social group market segments.

Lead hotel financial operations including monthly financial statements, cash flow, payroll, budgeting, variance analysis, internal controls, regulatory compliance, audits, and staff supervision. Provide financial guidance to management, prepare required reports (weekly, monthly, annual), monitor revenues/expenses, and execute special projects to safeguard assets and improve profitability.