Jobs at Westmont Hospitality Group

The Human Resources Manager oversees recruitment, onboarding, benefits administration, employee relations, disciplinary procedures, HR policies, affirmative action plans, compliance audits, and workforce reporting. The role advises leadership and employees, resolves workplace concerns, trains managers, maintains HR records, and leads initiatives to improve HR operations and organizational efficiency across U.S. locations.

The Accounting Supervisor handles accounts payable, daily revenue and cash reconciliations, general ledger posting, invoice and payment processing, accounting record maintenance, reporting, and contract and lease summaries. The role collaborates with finance leadership and department heads, supports special projects, maintains confidentiality, and works flexible hours as needed.

Maintains and repairs hotel buildings, guest rooms, meeting spaces, equipment, and back-of-house areas. Responsibilities include painting, drywall and plaster repair, wall covering installation, caulking, grouting, masonry, tile work, and wood finishing. The role also troubleshoots electrical, mechanical, HVAC, and life-safety systems, reads blueprints and schematics, supports hotel operations, and works varying shifts, weekends, holidays, and at heights.

The Human Resources Manager oversees recruitment, onboarding, benefits administration, employee relations, disciplinary procedures, compliance, affirmative action plans, HR policies, workforce reporting, and manager training. The role advises leadership and employees, investigates workplace concerns, resolves conflicts, maintains accurate HR records, and leads process improvements across U.S. hotel locations while supporting a fair, compliant, and positive workplace.

Manages on-property hotel sales for group, association, government, and SMERF markets. Proactively solicits and closes business, achieves revenue goals, negotiates contracts, upsells services, forecasts room and event revenue, and manages customer relationships. Conducts site inspections, coordinates event handoffs, addresses guest concerns, and supports high guest satisfaction. Uses Delphi and hotel systems to manage customer information while contributing to team leadership, budgeting, and sales strategy execution.

Supervise front desk and guest services operations, accommodate guests, guide and support front office staff, train new employees, monitor occupancy forecasts, evaluate performance, and maintain high customer service standards and a positive work environment. The role requires front desk experience, hospitality knowledge, strong communication, problem-solving skills, professional demeanor, and the ability to stand throughout long shifts.

Perform floor and corridor cleaning, stock linen and supplies, service elevators and vending areas, collect and transport dirty linen and glasses, deliver guest requests, maintain floor closets, follow safety and emergency procedures, and assist housekeeping team as needed.

Manages hotel front office operations, including supervising and scheduling staff, training, performance management, reservations, check-in/check-out, billing, guest service, complaint resolution, reporting, and coordination with housekeeping and maintenance. Ensures compliance with policies and service standards while improving front office systems, efficiency, and guest satisfaction.

Maintains hotel guest-floor corridors, service areas, vending and laundry areas, elevators, landings, and floor closets. Replenishes linens and supplies, cleans glasses, removes trash and dirty linen, transports laundry and guest-requested items, handles lost and found, and supports housekeeping staff while following safety, security, and emergency procedures.

Directs hotel food and beverage operations across restaurants, bars, room service, banquets, kitchens, and stewarding. Manages budgets, forecasts, staffing, schedules, costs, inventory, licensing, compliance, and profitability. Leads hiring, training, succession planning, employee relations, performance management, and departmental communication. Partners with the Executive Chef on menus and merchandising, evaluates customer satisfaction and sales performance, and recommends operational or marketing improvements.

Supervise front desk staff and oversee daily front-office operations in a hotel environment. Manage guest check-ins, check-outs, inquiries, complaints, and requests using Opera or similar property management systems. Coordinate with housekeeping and room service, train employees, protect confidential guest information, resolve operational issues, and maintain front desk activity and guest service reports.

Leads the organization’s human resources strategy across multiple locations, overseeing recruitment, employee relations, performance management, workforce planning, compliance, succession planning, and employee development. Advises senior leadership on organizational effectiveness and change management, manages HR budgets, vendors, and technology systems, and promotes engagement, retention, diversity, inclusion, and continuous improvement.

Directs hotel rooms operations, including front office, housekeeping, guest services, transportation, and night audit. Oversees staffing, budgeting, forecasting, training, inventories, sanitation, compliance, guest recovery, reporting, and service quality. Partners with the General Manager and department leaders to improve profitability, operational consistency, and guest satisfaction. Leads hiring, performance management, team development, succession planning, and property inspections.

Oversee front desk and guest services operations, including staff scheduling, training, performance management, reservations, check-in/check-out, billing, and complaint resolution. Coordinate with housekeeping and maintenance to address guest needs, monitor policy and quality compliance, analyze performance and feedback reports, and improve front office systems and procedures to enhance efficiency and guest satisfaction.

Provides overnight hotel security through foot patrols, emergency response, guest and employee assistance, incident documentation, life-safety monitoring, lost-and-found handling, and enforcement of hotel policies. The role requires communication by phone, pager, and radio, de-escalation skills, physical mobility, and the ability to respond to safety threats while maintaining a courteous, professional demeanor.

Provides overnight hotel security through foot patrols, emergency response, guest and employee assistance, incident documentation, life-safety monitoring, lost-and-found management, escorts, and enforcement of hotel policies and safety procedures. The role requires communication by telephone, pager, and two-way radio, physical mobility, lifting, stair climbing, and the ability to remain calm while handling emergencies, disturbances, and threats.

Supervise front desk and guest services operations, accommodate guests, guide and support front office staff, train new employees, evaluate performance, monitor occupancy forecasts, resolve problems, and coordinate with hotel managers to maintain efficient operations and excellent customer service.

Manages daily bookkeeping, accounts payable and receivable, payroll processing, financial reconciliations, budget monitoring, audit documentation, and HR administration. Supports onboarding, benefits enrollment, employee records, recruitment logistics, scheduling, correspondence, and office systems. Coordinates with contracted accountants, payroll and HR providers, and organizational leadership while maintaining confidential and accurate records.

The Sales and Catering Admin supports Sales and Catering Managers by providing administrative tasks, ensuring customer satisfaction, managing events, and maintaining communication with clients and departments.

Responsible for developing and managing sales activities for groups with 10 rooms or less, negotiating deals, and meeting sales targets. Requires strong customer relations and organizational skills.