Jobs at Westmont Hospitality Group

Lead and supervise front desk, night audit, and transportation staff to ensure efficient guest check-in/out, handle guest issues, manage reservations and billing, coordinate with departments, train and schedule staff, support revenue initiatives, and maintain service, safety, and brand standards.

Perform preventative maintenance and repairs on hotel systems (HVAC, plumbing, electrical, pool, boiler, guest rooms). Respond to room calls, maintain preventive maintenance records, troubleshoot equipment, service pool, and assist other engineering staff. Must follow safety procedures and provide guest-facing service.

Maintain cleanliness and organization of guest floors and service areas: remove trash, replenish and stock linen and supplies, launder and return glasses, clean machines and carpets, deliver and retrieve guest items, manage lost-and-found, follow safety and emergency procedures, assist housekeeping staff, and uphold professional appearance and company policies.

Manage hotel accounting operations including cash flow, payroll, monthly financial statements, reconciliations, budgeting, variance analysis, internal controls, audits, and financial reporting. Supervise and develop accounting staff, ensure regulatory compliance, and support management with financial analysis and forecasting.

Serve as the on-property sales lead for two hotels, proactively soliciting and closing complex, high-value accounts and events to meet revenue goals. Manage forecasting, contracts, upselling, client relationships, and on-site customer satisfaction. Support Director of Sales, participate in revenue management, and use hotel systems (e.g., Delphi) to track leads and event details.

Perform preventative maintenance and repairs on hotel systems (HVAC, plumbing, electrical, pool, boiler, rooms). Respond to guest maintenance calls, keep maintenance records, perform scheduled preventive tasks, assist engineering staff, and follow safety and hotel procedures. Requires physical ability for climbing, lifting, and extended standing.

Provide administrative and sales support to Rooms and Catering Sales Managers: handle client inquiries, manage calendars and site inspections, prepare proposals/contracts and reports, maintain lead logs, conduct market research, collaborate with hotel departments, and support catering/events as needed.

Sell and book guestrooms, catering and banquet services to meet revenue targets. Prospect, negotiate contracts and rates, conduct site tours, prepare proposals, and build client relationships for corporate, association, and social group market segments.

Maintain cleanliness and organization of guest corridors, public spaces, and service areas; remove trash and soiled linen; stock housekeeping supplies; clean vending and laundry equipment; deliver guest requests; handle lost and found; report safety or maintenance issues; follow hotel policies and support housekeeping team on PM shifts, weekends, and holidays.

Lead hotel financial operations including monthly financial statements, cash flow, payroll, budgeting, variance analysis, internal controls, regulatory compliance, audits, and staff supervision. Provide financial guidance to management, prepare required reports (weekly, monthly, annual), monitor revenues/expenses, and execute special projects to safeguard assets and improve profitability.

Supervise front desk operations including guest check-in/out, telephone and third-party billing management, training and coaching front desk agents, handling guest issues and revenue allowances, monitoring attendance and compliance with brand standards, and covering shifts as needed.

Manage group and catering events from turnover through final billing, serving as primary client liaison. Coordinate event logistics (rooms, F&B, AV, transportation), prepare BEOs and documentation, monitor on-site execution, support revenue goals through upsells, maintain Sales & Catering systems, and ensure compliance with hotel standards while collaborating across operations teams.

Responsible for developing and managing sales activities for groups with 10 rooms or less, negotiating deals, and meeting sales targets. Requires strong customer relations and organizational skills.

The Complex Senior Sales Manager drives revenue for two hotels through proactive sales, customer engagement, and effective upselling, while meeting financial goals and ensuring guest satisfaction.

The Houseperson is responsible for maintaining cleanliness in guest areas, handling laundry, restocking supplies, and ensuring safety protocols are followed while providing attentive service to guests.

The Sales and Catering Admin supports Sales and Catering Managers by providing administrative tasks, ensuring customer satisfaction, managing events, and maintaining communication with clients and departments.