Jobs at Westamerica Bank

Processes ATM claims and disputed transactions, applies Visa, STAR, and federal regulations, verifies transactions with customers, provides analytical support, performs ATM settlement and research, and supports special projects. The role requires confidentiality, accuracy, strong analytical and communication skills, and the ability to manage multiple compliance-sensitive tasks.

Processes ATM claims and disputed transactions, applies Visa, STAR Network, Regulation E, Regulation Z, and bank policies, verifies transactions with customers, provides analytical and technical support, performs ATM settlement and research, and contributes to special projects. The role requires strong attention to detail, confidentiality, mathematical and computer skills, and effective communication and organization.

Supports the Marketing Department with administrative, promotional, communications, and sales activities. Responsibilities include assisting product management and community relations, processing invoices, managing distributions and inventory, compiling reports, tracking budgets, coordinating an employee recognition event, and maintaining departmental files. The role requires strong organization, communication, project planning, Excel and Word proficiency, attention to detail, and the ability to prioritize in a demanding onsite environment.

Provides help desk support to bank branch personnel regarding financial products, account-opening policies, SalesLogix, Lotus Notes, and Safebox. Reviews legal documentation for non-personal accounts and guides branch staff through account openings. Requires strong written and verbal communication, attention to detail, organization, deadline management, and basic PC and software knowledge. Prior work experience is required, preferably in a financial institution.

Provide administrative support to Regional Service and Marketing Managers by preparing reports, handling inquiries and complaints, assisting with budgets, managing schedules and calendars, documenting meetings, coordinating travel and hotel reservations, and supporting special projects.

Lead and supervise Risk and Underwriting teams to ensure merchant due diligence, adherence to policy and card brand guidelines, and loss prevention. Handle complex escalations, hire/train and manage staff, maintain programs to minimize losses, coordinate with sales/operations for funds/authorization approvals, troubleshoot production systems, and support special projects.

The Employee Relations Manager oversees employee relations programs, ensuring compliance, conducting investigations, managing performance evaluations, and promoting employee engagement, while mentoring staff.

The Senior Compliance Analyst supports compliance management, ensuring bank activities meet relevant laws and regulations, while managing inquiries and directing procedural updates.

The Senior Credit Officer reviews and approves loan requests, emphasizes agricultural lending, analyzes creditworthiness, and manages a loan portfolio while supporting client services.

Supervises accounting functions, assists staff with responsibilities, monitors work processes, ensures confidentiality, and develops department policies. Requires strong organizational and problem-solving skills.

The Marketing Product Manager leads merchandising campaigns, coordinates website content, manages promotions, and oversees email campaigns for Westamerica Bank.

Recruit, manage, and coach Business Relationship Managers and staff in a defined bank region. Drive profitability through sales culture and develop relationships with community leaders.

The Business Relationship Manager deepens customer relationships, originates business loan requests, and sells bank products while addressing customer inquiries.

The Business Relationship Manager develops and deepens customer relationships, originates business loans, and sells bank products through active engagement and outside calling.

Manage and coach a team of sales professionals, oversee service standards and profitability, develop calling plans, and maintain community relationships.

The Operations Analyst analyzes operational and financial processes, assists customers, ensures compliance, and supports automated bank services.

Manage and enhance customer relationships, generate new business loans, and sell banking products while addressing client inquiries and service issues.

The Treasury Financial Analyst monitors the Bank's balance sheet, manages interest rate risk assessments, supports bond purchases, and conducts financial analyses to ensure regulatory compliance and sound decision-making.

Manage loss recovery programs, conduct investigations, ensure compliance with regulations, and liaise with law enforcement and counsel as the Corporate Security Officer.

The Help Desk Specialist assists branch staff with inquiries about financial products, account policies, and software systems. They also review legal documents for account openings.