Jobs at Watu

Designs and deploys data ingestion pipelines, transforms raw data into trusted analytics datasets, administers data warehouses, and implements data quality, security, governance, and scalable analytics infrastructure. The role also supports architecture evolution and develops initial AI tools, agents, and intelligent workflows using the organization’s data foundation. Requires advanced SQL, Python, data warehousing, and ETL/ELT expertise, with Google Cloud, dbt, streaming, big data, and AI experience preferred.

Manages loan recovery and repossession cases by following up with debtors, arranging payments, repossessing motorcycles, and meeting collection targets. The role requires daily reporting, ticketing, stakeholder coordination, emergency stolen-asset recovery, resource management, and collaboration with branch and inventory teams. The officer must maintain client relationships, network with local leaders and authorities, and ride a motorcycle while operating across assigned field locations.

Conduct risk-based internal audits from planning through follow-up, evaluate internal controls, identify operational and financial risks, test control effectiveness, prepare evidence-based reports, and track corrective actions. The role supports enterprise risk management, compliance, process improvement, cost savings, and audit documentation while collaborating with stakeholders across the organization.

Owns regional HRIS processes, system adoption, data governance, reporting, compliance, user support, training, and process improvement across multiple markets. The role maintains employee data accuracy, audits HRIS records, resolves user issues, supports system rollouts and upgrades, standardizes workflows, and partners with HR systems leaders and local HR teams to improve automation and operational efficiency.

Build and deploy data ingestion pipelines, transform raw data into trusted analytics datasets, administer the data warehouse, and implement data quality, security, governance, and scalable analytics infrastructure. The role also supports architecture evolution and leads initial AI initiatives, including internal agents, tools, retrieval-augmented generation workflows, and business-process automation.

Manages general ledger accounts, financial statements, reconciliations, closing activities, budgets, forecasts, vendor invoices, treasury payments, and financial reporting. Ensures compliance with tax laws, accounting standards, and reporting requirements in India while analyzing financial data and providing insights to management. The role requires strong accounting knowledge, analytical ability, attention to detail, and proficiency with Microsoft Office and ERP systems.

Handles inbound and outbound customer communications, provides product information, verifies loan applicants, conducts telesales, supports collections, negotiates payment plans, and manages after-sales issues. Maintains customer databases, documents interactions, tracks delinquent portfolios, escalates unresolved matters, and ensures timely, accurate verification and reporting.

Develop the retail sales channel across Northern Brazil by prospecting and activating new partners, onboarding stores, managing retailer relationships, visiting locations, training sales teams, monitoring in-store execution and portfolio health, tracking commercial targets, and reporting market insights. The role requires strong field sales execution, negotiation, communication, CRM usage, and regional travel, with mandatory residence in Belém, Pará.

Provide customer support across channels, resolve issues, investigate root causes, log and follow up tickets, improve processes and knowledge base, use CRM, automation and AI tools, and collaborate with Product, Tech and Operations to enhance customer experience.

Owns day-to-day operations and early market expansion for GOGO’s Rwanda electric motorcycle swap network. Responsibilities include launching and managing swap stations, supervising field teams and technicians, maintaining motorcycles and batteries, coordinating logistics and assets, controlling inventory and costs, managing customer experience, ensuring safety and regulatory compliance, and reporting operational performance. The role requires hands-on leadership across a growing multi-site mobility operation.

The Process Analyst will drive operational efficiency by mapping processes, creating new systems, and analyzing data to improve business operations.

The Call Centre Officer provides customer service, manages inquiries, conducts verification, and supports collections through communication, ensuring positive customer experiences and portfolio performance.

The Sales Representative drives sales and supports dealers through performance analysis, training, engagement with dealers, and operational support. They manage daily reports, enhance dealership coverage, and ensure compliance with company policies.

As a Process Analyst, you will enhance efficiency by identifying process gaps, creating systems for teams, and supporting them with training, leveraging data analysis and project management skills.

The HRIS Specialist ensures effective HR system utilization, data accuracy, compliance, and user adoption while collaborating with HR teams and managing regional processes.

As a Process Analyst, you'll enhance business processes, engage with leaders for improvements, and support teams by developing systems and providing training.

The Sales Manager will lead a sales team, develop strategies for market penetration, manage dealer onboarding, and analyze market trends to drive business growth and customer satisfaction.

Senior QA Engineer embedded in a squad owning test architecture, automated test suites, API and contract testing, performance/load testing, Definition of Done gating, mentorship, chapter-wide initiatives, and AI-assisted test tooling to ensure quality across complex, high-risk domains.

Lead technical ownership for aftersales domain: design architecture, APIs, data models, integrations, and delivery. Manage a 4-6 engineer squad, enforce engineering standards, review all PRs, support operational configurability, and build reporting and partner governance.

Lead the Android squad’s architecture, PR review, release and QA strategy, govern external partners, own mobile API design and integrations, unblock and grow engineers, and drive delivery with the Product Owner.