The Role
The Director, Sales Engineering leads the DACH Sales Engineering team, develops technical sales strategies, mentors team members, and improves collaboration with Sales to drive software adoption and customer success.
Summary Generated by Built In
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.
This role is with SAP, supporting WalkMe.
As the Manager, Solution Advisory (MEE) at WalkMe, you will lead a team of Solution Advisors supporting the DACH sales organization. Reporting to the Director of Solution Advisory, you will be responsible for enabling your team to deliver compelling technical demonstrations, support customer engagements, and act as trusted advisors to our prospects and customers. Your focus will be on coaching, mentoring, and operational execution to ensure the success of your team and the broader sales efforts in the region.
What You'll Own
- Manage and mentor a team of Solution Advisors across the MEE region, fostering growth and professional development.
- Partner closely with Account Executives to understand customer requirements and design tailored demonstrations that highlight WalkMe’s value.
- Ensure the team executes effective, value-based demos and proof-of-value engagements.
- Create a strong feedback loop between customers and product teams, sharing insights to help shape product priorities.
- Support recruiting efforts to grow the team and onboard new hires successfully.
- Track team performance against goals, ensuring alignment with regional sales targets.
- Contribute to the adoption of consistent sales methodologies (e.g., Value Selling, Challenger Sale).
Qualifications
- 5–7 years of experience in the software/SaaS industry, with at least 2–3 years in a presales leadership or senior presales role.
- Strong background in enterprise software presales, ideally within B2B SaaS.
- Proven ability to coach and develop presales talent.
- Comfortable working in a remote-first environment across multiple geographies.
- Strong presentation and communication skills with both technical and business audiences.
- Familiarity with value-based selling methodologies.
What You Need to Succeed
- Passion for enabling customers and supporting your team to achieve success.
- Ability to balance hands-on customer engagement with team management.
- Collaborative mindset to partner with Sales, Product, and Marketing teams.
- Curiosity to continuously learn and identify new ways WalkMe can deliver value to customers.
- Strong organizational skills to manage multiple priorities and opportunities simultaneously.
What Sets Us Apart
- SAP Benefits Link: https://jobs.sap.com/content/Benefits/?locale=en_US
- SAP Hiring Process: https://jobs.sap.com/content/Hiring-Process/?locale=en_US
- SAP DEI: https://www.sap.com/about/inclusion.html
- SAP Sustainability: https://www.sap.com/products/sustainability/our-approach.html
- SAP Employee Resource Groups/Employee Network Groups: https://jobs.sap.com/content/Employee-Network-Groups/?locale=en_US
This role is with SAP, which means you'll be joining SAP as an employee while supporting WalkMe products.
We win with Inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
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The Company
What We Do
Founded in 2011, WalkMe’s mission is to make digital adoption for employees and customers simple, while increasing enterprise productivity. Our platform works as an invisible layer of visual cues and personalized content placed on top of your website or enterprise software.
