Jobs at Vserve Ebusiness Solutions

Manage end-to-end HR operations, including onboarding, offboarding, employee records, payroll inputs, HRIS updates, vendor coordination, audits, performance appraisal cycles, exit interviews, and HR reporting. The role supports accurate employee data, compliance, employee experience, and timely resolution of stakeholder queries while maintaining confidentiality.

Leads an ecommerce operations team of 10–15 or more associates in a target-driven environment. Oversees catalog and inventory management, product listings, taxonomy, SEO, marketplace operations, reporting, and root cause analysis. Supports team members, manages client communications and escalations, and ensures business ethics and operational standards are maintained.

Designs, develops, and deploys intelligent automation solutions and agentic AI systems that streamline enterprise workflows. Builds production-grade scripts, APIs, scheduled jobs, AI agents, copilots, and reusable automation frameworks. Integrates LLMs, RAG, tool calling, memory, and feedback loops while implementing monitoring, logging, error handling, and optimization. Partners with AI, BI, engineering, operations, and business teams to deliver reliable automation across sales, finance, customer service, and operations.

Develop and support full-stack applications across eCommerce, ERP integrations, internal business tools, and enterprise systems. Investigate production issues, perform root-cause analysis, gather requirements, design solutions, and collaborate with technical and business stakeholders. Build, test, and deploy scalable enhancements while contributing to platform modernization and process improvement across multiple projects and technologies.

Manage Shopify product data and ecommerce catalog operations, including listings, variants, pricing, collections, tags, metafields, taxonomy, bulk uploads, and SEO metadata. Audit and cleanse large SKU catalogs, maintain accurate and consistent product records, support product launches, and improve storefront organization. The role requires strong Shopify administration, spreadsheet proficiency, attention to detail, and experience with ecommerce operations or product information management.

Maintains and validates product information across PIM, ERP, and websites. Responsibilities include setting up new parts, researching pricing, reformatting supplier files, standardizing descriptions and units of measure, managing product substitutions, uploading safety documentation, and coordinating with data users and suppliers. Requires strong organization, attention to detail, spreadsheet skills, and familiarity with product information or inventory systems.

Processes customer orders and requests through SAP and CRM systems, monitors shipments, manages invoices and related documents, and provides order, quote, credit, and payment updates. Resolves transactional discrepancies, customer complaints, and product inquiries in an inbound call center environment. Maintains daily email and call volumes, follows departmental procedures and KPIs, attends training, and escalates complex issues to leadership.

Analyzes, audits, enriches, and standardizes ecommerce product data across marketplaces and platforms. Sources product information, optimizes listings for SEO and conversions, maintains digital assets, validates platform compliance, and supports catalog automation. Collaborates with category, SEO, and creative teams to improve product content quality, metadata, and cross-selling opportunities.

Conduct high-volume outbound calls to prospective B2C customers, generate and qualify leads, follow up with warm and cold prospects, and meet sales and conversion targets. Maintain accurate call records, follow scripts and compliance requirements, handle objections professionally, escalate qualified leads, and share customer feedback with the team. The role requires strong English and Tamil communication, basic computer literacy, and consistent performance in an office-based environment.

Develop and maintain full-stack web applications and RESTful APIs using React or Angular, Node.js, Express.js, and MongoDB or relational databases. Responsibilities include designing data models, integrating third-party APIs, writing tested and maintainable code, participating in reviews and sprint planning, troubleshooting production issues, collaborating with QA, and supporting deployments and CI/CD processes.

Build and maintain Python-based web scraping and data extraction pipelines for government portals, public websites, PDFs, APIs, and open-data sources. Extract, clean, normalize, match, validate, and integrate fragmented records into structured databases. Develop monitoring for schema changes and extraction failures, automate recurring acquisition, and collaborate with GIS, product, and engineering teams to deliver reliable public-data intelligence.

Supports commercial growth through business analysis, reporting, dashboards, performance monitoring, leadership presentations, and ad hoc data support. Applies predictive and prescriptive analytics, AI, and machine learning to identify insights, automate workflows, and improve decision-making. Partners with technology teams on AI use cases, prepares data for modeling, monitors model performance, and supports responsible AI governance, explainability, and bias awareness.

Own discovery, roadmap prioritization, requirements, feature delivery, and product improvement for a data-intensive geospatial product. Design search, query, filtering, comparison, and analytical workflows; collaborate with stakeholders, analysts, designers, and engineers on data quality and user experience. Use customer feedback and product metrics to improve adoption, usability, and task completion.

Manage end-to-end BPO operations, including workflow management, resource allocation, team supervision, KPI and SLA performance, client coordination, escalations, MIS reporting, workforce planning, and process improvement. Ensure adherence to SOPs and quality standards while driving productivity, operational efficiency, and employee development.

Analyzes high-resolution satellite and aerial imagery, performs multi-temporal change detection, validates interpreted features, and maintains accurate spatial datasets. Uses QGIS and/or ArcGIS to digitize features, conduct geospatial QA/QC, assess imagery suitability, manage common GIS formats, and prepare maps, methods, findings, and analytical summaries.

Processes vendor invoices, validates them against purchase orders and supporting documents, codes invoices in ERP systems, resolves discrepancies, maintains audit-ready AP records, and responds to vendor inquiries. The role requires accuracy, attention to detail, professional communication, compliance with internal controls, and meeting SLA timelines. It is a full-time, night-shift position performed entirely on-site.

Manages supplier identification, vendor relationships, quote negotiations, purchase orders, inventory levels, sales orders, shipments, and delivery timelines. Resolves procurement discrepancies, delays, and quality issues while optimizing stock availability and costs. Requires onsite work in Ortigas, Pasig City, flexible night-shift availability, at least one year of supply chain experience, Excel proficiency, and strong communication and teamwork skills.

Develop and maintain Power BI datasets, data models, dashboards, and reports using Microsoft SQL Server and PostgreSQL. Write and optimize SQL queries, transform data, define KPIs, and improve reporting performance. Collaborate with stakeholders across finance, sales, operations, and executive teams to gather requirements and deliver actionable insights. Maintain governed BI workspaces, document data sources and logic, and support reliable reporting infrastructure.

Execute end-to-end SEO for multiple client websites: perform keyword research, technical and on-page optimization, link-building, content optimization, website audits, and monitor KPIs. Coordinate with developers, content writers, clients, and internal teams to resolve technical issues, improve organic visibility, and deliver regular performance reports with actionable insights.

Design logos, brand identities, social graphics, digital ads, reports, brochures, presentations, and responsive website mockups. Maintain visual consistency across print and digital materials, prepare production-ready files, adapt client brands, and contribute creative concepts. Work independently across multiple deadlines while collaborating with a U.S.-based agency team and applying strong typography, layout, color, UX hierarchy, and visual communication principles.