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Award winning experts in eCommerce! We have more than ten years of experience with eCommerce solutions.
The Role
Leads an ecommerce operations team of 10–15 or more associates in a target-driven environment. Oversees catalog and inventory management, product listings, taxonomy, SEO, marketplace operations, reporting, and root cause analysis. Supports team members, manages client communications and escalations, and ensures business ethics and operational standards are maintained.
Summary Generated by Built In
Ecommerce Team Lead position
Key requirements:
- Team Leadership: 4+ years of experience managing 10–15+ associates in a target-driven operations environment.
- Domain Expertise: Strong hands-on experience with catalog management, product listings, taxonomy, and platforms like Shopify, BigCommerce, or Amazon.
- Data & RCA: Advanced Excel/Google Sheets skills with direct experience in Root Cause Analysis (RCA) and operational reporting.
- Client Management: Confident verbal and written communication for client calls and escalation handling.
- SEO & Marketplace management: Candidate must know about complete SEO and Marketplace operations to understand the client needs.
- Catalogue and Inventory Management: Important to know about Catalogue and Inventory to support team mates on the required work.
- Business ethics: Candidate must know business ethics as they are handling client directly and understanding the work.
Requirements
catalog management, Inventory management,product listings, taxonomy,RCA,SEO
Skills Required
- 4+ years of experience managing 10–15 or more associates in a target-driven operations environment
- Hands-on experience with catalog management, product listings, and taxonomy
- Experience using ecommerce platforms such as Shopify, BigCommerce, or Amazon
- Advanced Microsoft Excel or Google Sheets skills
- Direct experience with Root Cause Analysis and operational reporting
- Strong verbal and written communication skills for client calls and escalation handling
- Knowledge of SEO and marketplace operations
- Knowledge of catalog and inventory management
- Understanding of business ethics when handling clients and work responsibilities
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The Company
What We Do
At Vserve, we are award winning eCommerce specialists! Vserve is one of the leading full-service ecommerce agencies that offers a range of ebusiness solutions, catalog management services, and business intelligence expertise. In short, we specialize in delivering customized ecommerce solutions that make your business work for you so that you can work less!
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