Jobs at Voya Financial

Supports insurance asset management sales professionals with marketing, distribution, client relationship expansion, and new business development. Conducts client, industry, and market research; develops knowledge of investment offerings; collaborates with investment, marketing, consulting, RFP, client service, and operations teams; and helps deliver fixed income, alternatives, and equity solutions. The role requires strong analytical, organizational, communication, presentation, and project management skills.

Leads the design, development, deployment, and technical direction of production-grade AI systems, including LLM applications, retrieval pipelines, and model-driven services. Establishes practices for evaluation, testing, monitoring, reliability, and operationalization. Partners with product, data, engineering, and business stakeholders to develop scalable solutions while ensuring security, privacy, responsible AI, and enterprise compliance. Mentors engineers, guides architecture decisions, and mitigates technical risks across complex initiatives.

Owns the end-to-end customer experience strategy and multi-year roadmap for a major line of business. Translates business goals into customer-centric initiatives, prioritizes execution, embeds voice-of-customer insights, tracks CX metrics, and leads cross-functional alignment across business, technology, marketing, and operations. Presents outcomes to executives and guides CX Directors and Consultants while influencing without direct authority.

Manage complex large-market employer accounts throughout the customer lifecycle, building trusted relationships that improve satisfaction, retention, and solution value. Lead internal teams, resolve escalated issues, guide annual open enrollment planning, conduct business reviews, coordinate projects, improve processes, mentor peers, and provide training. The role requires expertise in benefits administration, SaaS, business process outsourcing, Benefitfocus products, file processes, governance, and strategic planning.

Manage complex employer customer accounts throughout the lifecycle, driving satisfaction, retention, open enrollment success, and platform value. Build trusted relationships, lead internal teams, resolve escalated issues, conduct business reviews, coordinate projects, improve processes, mentor peers, and provide customer education on industry and technology trends.

Leads institutional and insurance channel marketing strategy for an asset management firm. Develops segmentation strategies, lifecycle campaigns, product messaging, content, digital programs, and sales enablement initiatives supporting client engagement, distribution growth, retention, and alternatives fundraising. Partners with investment, sales, consultant relations, product, digital, events, and brand teams. Sets measurable objectives, analyzes market and competitor insights, and manages two direct reports.

Direct sales activities across an assigned territory for Voya’s corporate retirement and tax-exempt plans. Responsibilities include developing sales and marketing programs, cultivating relationships with plan sponsors and distribution partners, generating new business, delivering presentations, identifying client needs, managing distribution sources, and tracking sales initiatives using technology. The role requires retirement-plan or investment-industry sales experience, relevant FINRA and state licenses, leadership, communication skills, and travel.

Drives discovery, strategy, and delivery of data products for Retail Wealth Management. Translates business needs into technical requirements, defines product vision and roadmaps, prioritizes backlogs, and partners with engineering, architecture, and business stakeholders. The role oversees data solution design, requirements, user stories, analytics, adoption, and value measurement while facilitating Agile planning. It also mentors junior product professionals and presents recommendations to senior leadership.

The actuarial intern will perform mathematical and clerical actuarial tasks, compile and verify data, support loss and expense reserve evaluations, prepare rate filings and financial schedules, and assist with premiums, benefits, pricing, and other assigned projects.

Leads intermediary-channel investment sales across New Jersey, growing assets, net cash flow, advisor relationships, and territory performance. Develops pipelines, prioritizes advisors, manages budgets and CRM activity, and partners with internal business lines to generate leads and enterprise value. Conducts frequent field appointments, presentations, conferences, and training workshops while selling mutual funds, SMAs, and alternative investments to RIAs, wirehouses, and independent broker-dealers.

Lead Applied AI across Investment Management by identifying high-value AI use cases, guiding engineering teams to production-ready, scalable AI solutions, promoting reusable assets and engineering best practices, mentoring AI talent, partnering with platform leaders, and communicating business value and adoption metrics to stakeholders.

Manage IT projects, programs, and application maintenance for a portfolio of business apps. Lead onsite and offshore teams to restore services, coordinate cross-team work, and implement technical solutions using Java, .NET, SQL and cloud platforms. Use ServiceNow, Dynatrace, SonarQube, Snyk and automation (Power Automate) to improve monitoring, remediation and reporting. Conduct performance reviews, drive continuous improvement, and provide technical guidance during critical production incidents. Integrate AI tools like Microsoft Copilot and GPT-4 to automate ticket handling and insights.

Analyze and aggregate CLO portfolio, performance, and market data; maintain datasets and source spreadsheets; respond to investor RFPs and data requests; prepare customized marketing materials and reports; collaborate with compliance, finance, risk, and portfolio management teams; provide administrative and technical support; and help develop an agentic AI research and portfolio management platform.

Evaluates employer group medical stop loss submissions for new business and renewals. Analyzes demographics, claims, large claimant activity, participation, plan design, contract terms, funding arrangements, pricing, and profitability. Partners with brokers, clients, field personnel, and internal teams to gather information, communicate underwriting decisions, and ensure coverage aligns with guidelines. More senior levels handle increasingly complex cases, exercise greater approval authority, and provide training, guidance, and quality input.

Lead the execution of digital engineering initiatives, optimizing customer onboarding, and delivering scalable digital solutions while managing teams and budgets.

Support Senior Regional Directors by driving territory sales: prospecting, relationship building, territory planning, CRM management, product positioning, presentations, and client follow-up to grow and retain financial advisor clients.

Lead design, implementation, tuning, backup/recovery, and security of enterprise Oracle databases and data warehouse platforms. Collaborate with stakeholders, create physical data models, drive DBA best practices, perform cloud and Exadata architecture/capacity tasks, and support migrations and upgrades.

The Senior Analyst will lead research on financial institutions, develop financial models, produce investment recommendations, and partner with portfolio managers to shape investment strategies.

The Senior Analyst will lead projects, liaise with vendors, manage investment data workflows, and mentor team members while ensuring data quality and collaborating across teams.

The Senior Analyst will generate insights across global tech sectors, conduct research, develop financial models, and communicate investment recommendations to drive portfolio strategies.