Jobs at Voya Financial

The HCM Consultant gathers customer integration requirements, designs and documents data exchange solutions, coordinates testing, troubleshoots issues, and transitions integrations to production support. The role partners with payroll vendors, HCM providers, engineering, project management, and other stakeholders across 5–10 concurrent SaaS implementation projects. Responsibilities include customer discovery, training, technical requirements analysis, file delivery, testing oversight, issue resolution, and implementation coordination.

Assists with planning and executing internal audits across business lines, testing internal controls and compliance with policies, documenting working papers, analyzing results, identifying audit issues, and recommending improvements. The role communicates findings to management, supports special assignments, may supervise associate auditors, and contributes to professional development, recruiting, and process improvement.

Lead actuarial research, methodology design, audit-level reviews, profitability, reserve, and valuation modeling. Develop and automate actuarial models, validate regulatory memorandums, analyze insurance data, perform financial reporting and experience studies, and advise cross-functional teams on actuarial risks, assumptions, and regulatory requirements. The role focuses on retirement and group annuity products, reserve and cash flow testing, profitability metrics, stress testing, and assumption development.

Provide application maintenance and enhancement support for data management applications and middleware. Lead incident management, root cause analysis, documentation, security and architecture reviews, supplier guidance, and technical issue resolution. Design, build, monitor, and optimize Azure Data Factory pipelines, including data transformations, quality checks, validation, performance analysis, and troubleshooting. Collaborate with business and technical teams to ensure reliable enterprise data integration.

Leads end-to-end technical service delivery for assigned client accounts, serving as the primary technical subject matter expert. Coordinates internal teams and vendors, monitors SLA and service performance, resolves risks and delivery issues, drives continuous improvement, and supports client outcomes throughout the engagement lifecycle. Provides technical guidance and training while ensuring solutions meet client needs and contractual commitments.

Leads and contributes to secure, auditable cloud automation across Azure, AWS, and OCI. Builds Terraform, Ansible, and GitOps CI/CD platforms with policy gates, artifact promotion, secrets management, audit trails, and compliance controls. Conducts infrastructure-as-code governance audits, remediates production risks, and partners with security, compliance, and change-management teams. Manages, mentors, and grows a team of cloud and platform engineers while serving as the technical authority for automation architecture.

Leads solution architecture for data and analytics, AI/BI, data science, and master data management initiatives. Develops enterprise architecture strategies, technology roadmaps, governance plans, and data integration solutions. Partners with business stakeholders, data owners, enterprise architects, and technical subject matter experts to assess needs, evaluate alternatives, manage risks and costs, and align technology investments with business objectives. Designs solutions using big data, database, visualization, middleware, and MDM technologies.

Support planning and execution of internal audits across Retirement and Wealth Management. Perform control testing, document findings, use data analytics, develop issues and recommendations, communicate results, support special projects, and contribute to continuous improvement and talent development.

Provides retirement-readiness consultations and education to separated participants and near retirees. Advises on options such as remaining in a plan, rolling over assets, consolidating accounts, or cashing out while following FINRA and DOL fiduciary standards. Handles inbound transactions and investment guidance, identifies retention and sales opportunities, and partners with internal teams to implement appropriate strategies. Requires expertise in retirement planning, investments, insurance, securities, and Voya’s retirement products.

Provides comprehensive executive support to multiple senior leaders, managing complex calendars, meetings, travel, expenses, vendors, presentations, budgets, confidential communications, onboarding, and special projects. The role coordinates executive events and board interactions, reconciles purchasing-card transactions, supports procurement and financial controls, and proactively improves administrative processes across a fast-paced enterprise environment.

Manages employee benefits billing accounts, premium reconciliation, invoicing, collections, suspense activity, and variance resolution. Communicates with clients, sales, underwriting, financial teams, and third-party providers regarding billing discrepancies and payment activity. Reviews financial reports, supports billing setup and journalizing, provides client training, contributes to billing projects, and serves as a subject matter expert. Requires strong analytical, mathematical, communication, organizational, and Excel skills.

Leads Employee Benefits sales reporting, commercial insights, and broader data strategy. Establishes KPIs, dashboards, governance, prioritization models, trusted data sources, and multiyear roadmaps. Partners with business, Technology, Enterprise Data, Analytics, and AI teams to translate needs into capabilities, improve reporting adoption, and support data-driven decisions. The role begins as a highly visible individual contributor with potential to build a reporting and data strategy team.

Manages and grows national employee benefits accounts through proactive client service, consultative strategy, renewals, enrollment and marketing initiatives. Leads client and broker meetings, finalist presentations, claims trend discussions, and service model development. Identifies expansion opportunities, mentors colleagues, coordinates internal teams, and delivers strategies supporting profitability, retention, and organizational goals. Extensive travel is required.

Manages day-to-day service and ongoing relationships for assigned national employee benefits accounts. Supports National Account Executives, addresses client and broker needs, identifies improvement opportunities, educates clients on products and systems, develops action plans, coordinates internal teams, and contributes to finalist and stewardship presentations. The role emphasizes high-quality customer experience, proactive problem solving, communication with senior stakeholders, and efficient account management.

Serve as the primary contact for retail clients and retirement plan participants, handling inbound service calls, account servicing, funding paperwork, trading support, rollovers, and follow-up activities. Coordinate with internal teams, carriers, plan sponsors, agents, and brokers to resolve client needs. Maintain compliance, track open items, and study during work hours for SIE, Series 7, and Series 66 licenses, with potential progression into a licensed wealth consultant role.

Leads the enterprise technology roadmap for Voya’s AI-native wealth management platform, aligning business strategy, product management, customer experience, and engineering execution. Drives a unified digital experience across retirement, wealth management, employee benefits, and investment management. Oversees cross-functional prioritization, AI and cloud adoption, platform integration, stakeholder alignment, governance, and business outcomes including client engagement, retention, cross-sell growth, and digital adoption.

Supports the Employee Benefits team through market and industry research, data collection, consolidation, reporting, analysis, presentations, documentation, and administrative assistance. The intern manages projects, prepares leadership materials, contributes to internal management reports, attends meetings, and supports initiatives that improve sales effectiveness and revenue growth.

Finance intern supporting accounting and finance operations, including account reconciliations, journal entries, daily processing, research, data collection, reporting, analysis, documentation, and special projects. The role collaborates with finance teams, assists with internal management reports, attends meetings, and provides administrative support while developing experience in a corporate financial services environment.

Paid technology internship providing exposure to enterprise systems, data management, infrastructure, digital technologies, security, networking, web technologies, and business applications. Interns may contribute across areas including enterprise architecture, corporate systems, quality and vendor management, retirement services, wealth management, and employee benefits. The role seeks students with technical coursework, analytical ability, communication skills, collaboration, and eagerness to learn.

Accounting intern supporting the financial reporting division by preparing accounting entries, financial reports, analytical reports, and work papers. The role involves collaborating with functional departments to validate financial information, documenting reporting activities, and contributing to team objectives. Candidates should be pursuing an accounting degree and be proficient in Excel and Microsoft Office. Experience with Power BI, Tableau, and AI is preferred.