Jobs at Voya Financial

Respond to MEP participant inquiries and ensure client satisfaction by entering and validating data for new 401(k) plan setups, preparing and organizing required documents, escalating data or setup issues, and supporting associates with escalated client issue resolution. Perform related administrative duties within a hybrid office/home schedule in Tempe, AZ.

Provide technical direction and design assistance during vendor implementations, ensure operations environment integrity across technology stacks, troubleshoot outages, track vendor remediation and SLAs, support SDLC and release/change/incident management, assist with architecture compliance, migrations, and build processes, and prepare strategy and roadmap materials.

Lead design, implementation, tuning, backup/recovery, and security of enterprise Oracle databases and data warehouse platforms. Collaborate with stakeholders, create physical data models, drive DBA best practices, perform cloud and Exadata architecture/capacity tasks, and support migrations and upgrades.

Design, build, and deploy production-grade AI applications on the Snowflake AI Data Cloud, including LLM-based copilots, RAG/semantic search, agentic workflows, and enterprise knowledge systems. Conduct data exploration, build vector retrieval and embeddings pipelines, implement evaluation and responsible AI practices, and deliver scalable, governed AI services integrated with enterprise systems. Partner with business stakeholders to translate problems into production AI solutions and establish platform standards and reusable components.

Provide Sponsor and Advisor support for corporate bundled retirement plans via shared mailbox and inbound line. Serve as single point of contact, resolve customer inquiries, build relationships with internal and external partners, and assist with contribution/distribution processing using Omni and Voya systems. Hybrid office/home role focused on exceptional customer service and accurate plan administration.

Support Senior Regional Directors by driving territory sales: prospecting, relationship building, territory planning, CRM management, product positioning, presentations, and client follow-up to grow and retain financial advisor clients.

Lead the execution of digital engineering initiatives, optimizing customer onboarding, and delivering scalable digital solutions while managing teams and budgets.

The Senior Analyst will lead projects, liaise with vendors, manage investment data workflows, and mentor team members while ensuring data quality and collaborating across teams.

The Senior Analyst will lead research on financial institutions, develop financial models, produce investment recommendations, and partner with portfolio managers to shape investment strategies.

Lead design, build, and operation of production-grade AI platform services (LLM apps, RAG, agentic workflows, vector search). Establish reusable APIs, CI/CD and MLOps practices, monitoring, governance, and secure data integration with Databricks/Snowflake. Partner with risk/compliance, mentor engineering teams, and drive enterprise adoption and cost-optimized AI operations in a regulated financial services environment.

The Senior Analyst will generate insights across global tech sectors, conduct research, develop financial models, and communicate investment recommendations to drive portfolio strategies.

Support compensation reporting and analytics for Total Rewards: maintain datasets, produce recurring/ad hoc reports and dashboards (Excel, Power BI), validate equity data, assist benchmarking, support audits, and improve automation and reporting processes.

Direct sales and wholesaling of corporate retirement and tax-exempt plans within a regional territory. Build and maintain relationships with advisors, brokers, consultants and TPAs; develop and execute marketing and sales plans; deliver presentations; manage and motivate distribution sources; collaborate with Voya teams and leverage technology to track sales.

Lead and develop site leadership to deliver 24/7 white-glove IT support for executives. Own service strategy, KPIs, vendor management, workforce planning, incident/change management, IT asset lifecycle, and executive stakeholder relationships to ensure a premium, uninterrupted executive experience.

Territory-focused senior sales role selling Voya Employee Benefits to brokers and consultants across AZ/NV/NM. Responsible for new business development, account renewals, and relationship management with brokers for employers (500–5,000 employees). Targets Group Life, Disability and other benefits products; role requires travel and demonstrated sales success.

Conduct primary and secondary quantitative and qualitative market research, design and program surveys, analyze data using statistical methods, synthesize insights, create visually compelling reports and presentations, recommend actions to business leaders, manage research projects and vendors, ensure data quality and compliance, and adopt emerging technologies to improve research speed and rigor.

Manage and grow assigned national employee benefits accounts through consultative strategies, marketing/enrollment support, renewal leadership, broker collaboration, claims trend analysis, and mentorship. Develop value propositions, deliver presentations, solve operational issues with peers, drive retention and profitable growth, and create opportunities for expanded lines and increased participation.

Support construction and day-to-day management of multi‑sector fixed income portfolios for insurance clients. Perform portfolio analytics, rebalancing, trade execution, compliance monitoring, stress testing, and reporting. Apply insurance accounting and regulatory frameworks (NAIC RBC, SAP, GAAP), assist client communications and RFPs, coordinate across risk, operations, and sector teams, and help improve analytics and automation while growing toward senior portfolio management responsibility.

Support planning and execution of internal audits across Retirement and Wealth Management. Perform control testing, document findings, use data analytics, develop issues and recommendations, communicate results, support special projects, and contribute to continuous improvement and talent development.

Supervise and perform principal review/approval of securities account activity to ensure regulatory and firm policy compliance; identify and escalate risks, engage advisors to remediate issues, support transaction processing SLAs, provide training, and partner with Compliance and Operations to improve processes.