Jobs at Voya Financial

Provides regulatory expertise and consultative support on qualified retirement plans. Researches and applies IRC, ERISA, and state laws; advises clients and internal stakeholders on compliance, plan design, fiduciary governance, corrections, transactions, and terminations. Develops regulatory communications, educational materials, and technical guidance while supporting business opportunities and internal training.

Early-career rotational program across underwriting, operations, product, client implementation, and sales. The associate completes structured assignments, develops employee benefits and financial services knowledge, participates in coaching and mentoring, presents work, documents transitions, and completes a cross-functional capstone. Candidates should be graduating with an undergraduate degree in 2027 and demonstrate collaboration, problem-solving, communication, analytical, presentation, and project coordination skills.

Lead business development and growth for Voya's multiple employer/pooled plan recordkeeping solutions. Serve as subject-matter expert, educate and support sales teams and intermediaries, identify prospects, present proposals, attend finalist meetings and industry conferences, influence product strategy, support implementations and onboarding, and develop marketing/collateral to expand pooled-plan adoption.

Manages complex sponsored retirement plan relationships as the primary client contact. Resolves sensitive service issues, supports client satisfaction and retention, collaborates with Sales, Recordkeeping, and Operations, and identifies product, automation, and process improvement opportunities. The role also supports plan management calls and mentors new employees while serving plan sponsors, distributors, customers, and third-party administrators.

Manages assigned sponsored plans and serves as the primary contact for plan sponsors and customers. Resolves service and communication issues, coordinates with sales, recordkeeping, operations, and technical teams, supports plan administration and retention, contributes to product and process improvements, and handles assigned plan-management calls.

Manages post-implementation client relationships for ACA compliance software. Supports implementation projects, educates clients on ACA requirements and reporting, conducts monthly report review webinars, provides phone and email support, communicates regulatory and product updates, and coordinates technical issue resolution. The role requires strong customer service, communication, troubleshooting, multitasking, teamwork, and Microsoft Office proficiency. It is fully remote or hybrid and offers a $50,000–$60,000 annual salary.

Provide onsite Level 1 and Level 2 technical support for Windows devices, Microsoft 365, mobile equipment, networks, credentials, and AV systems. Install, diagnose, repair, and upgrade hardware and software; manage tickets, SLAs, IT assets, office moves, and technology refreshes. Support incident, problem, change, and release management while delivering high-quality deskside service and collaborating with IT teams.

Manage complex retirement plan sponsor relationships as the primary client contact. Resolve sensitive service issues, coordinate with sales, operations, recordkeeping, and technical teams, and support client satisfaction and retention. The role also involves promoting relevant services, improving processes, supporting product enhancements, and mentoring new team members.

Provides high-level executive and office administrative support to the CFO and Office Manager. Responsibilities include complex calendar management, meeting and event coordination, document preparation, confidential information handling, invoice and expense reconciliation, travel arrangements, vendor and visitor liaison duties, office supply and records management, and process improvement. The role requires strong organization, discretion, communication, judgment, and proficiency with Microsoft Office and related administrative tools.

Strategic partner to the CTO responsible for executing technology strategy, managing operating rhythms and business planning, leading cross-functional initiatives, analyzing performance data, overseeing budgets and resources, and preparing executive communications. The role coordinates engineering, infrastructure, security, product, and business stakeholders while managing special projects, confidential information, and organizational priorities.

Leads intermediary-channel sales across Florida for Voya Investment Management. Responsibilities include growing territory assets, managing advisor relationships, developing pipelines, conducting 20–25 weekly appointments, delivering presentations and workshops, coordinating with internal wholesalers, budgeting expenses, and partnering across business lines. The role requires consultative selling experience with mutual funds, SMAs, and alternative investments, established RIA relationships, Series 7 and 66 licenses, and residence in the territory.

Provides administrative and client service support for complex defined contribution retirement plans. Processes withdrawals, RMDs, terminations, and other plan transactions; reconciles trust and recordkeeping balances; prepares reports; resolves client inquiries; supports trustee relationships; and ensures compliance with company, client, IRS, and DOL standards.

Provides administrative and client service support for complex defined contribution retirement plans. Responsibilities include processing plan transactions, performing plan testing and design analysis, reconciling trust and recordkeeping balances, preparing client reports and compliance filings, resolving issues, coordinating fund activity, and advising clients. The role also mentors junior recordkeepers, supports payroll reporting, participates in client meetings, and manages special projects.

Manages relationships with regional Tier 2 and Tier 3 employee-benefits clients, brokers, and partners. Responsibilities include client education, renewals, retention, growth, benefit enrollment strategies, cross-selling, market analysis, consultative presentations, and coordinating internal service teams. The role develops book-of-business strategies, identifies participation and coverage opportunities, delivers training, and supports profitable growth while maintaining strong client and broker relationships.

Manage an assigned book to implement new business, retain and grow assets, and ensure client satisfaction. Consult with clients and brokers on investments, design participant education to increase participation, support sales reps as a subject matter expert, and introduce new product and service initiatives while maintaining relationships with clients, distribution partners, and TPAs.

Assists with planning and executing internal audits across business lines, testing internal controls and compliance with policies, documenting working papers, analyzing results, identifying audit issues, and recommending improvements. The role communicates findings to management, supports special assignments, may supervise associate auditors, and contributes to professional development, recruiting, and process improvement.

Lead actuarial research, methodology design, audit-level reviews, profitability, reserve, and valuation modeling. Develop and automate actuarial models, validate regulatory memorandums, analyze insurance data, perform financial reporting and experience studies, and advise cross-functional teams on actuarial risks, assumptions, and regulatory requirements. The role focuses on retirement and group annuity products, reserve and cash flow testing, profitability metrics, stress testing, and assumption development.

Provide application maintenance and enhancement support for data management applications and middleware. Lead incident management, root cause analysis, documentation, security and architecture reviews, supplier guidance, and technical issue resolution. Design, build, monitor, and optimize Azure Data Factory pipelines, including data transformations, quality checks, validation, performance analysis, and troubleshooting. Collaborate with business and technical teams to ensure reliable enterprise data integration.

Leads and contributes to secure, auditable cloud automation across Azure, AWS, and OCI. Builds Terraform, Ansible, and GitOps CI/CD platforms with policy gates, artifact promotion, secrets management, audit trails, and compliance controls. Conducts infrastructure-as-code governance audits, remediates production risks, and partners with security, compliance, and change-management teams. Manages, mentors, and grows a team of cloud and platform engineers while serving as the technical authority for automation architecture.

Leads solution architecture for data and analytics, AI/BI, data science, and master data management initiatives. Develops enterprise architecture strategies, technology roadmaps, governance plans, and data integration solutions. Partners with business stakeholders, data owners, enterprise architects, and technical subject matter experts to assess needs, evaluate alternatives, manage risks and costs, and align technology investments with business objectives. Designs solutions using big data, database, visualization, middleware, and MDM technologies.