Jobs at Viz.ai

Designs, implements, and maintains cloud-based IT systems and services. Manages Google Workspace, Okta, AWS SSO, Atlassian, Salesforce integrations, endpoint management, patching, and Zero Trust controls. Automates IT workflows, monitors system performance, provides tier 2/3 support, documents processes, and coordinates macOS and Windows maintenance. The role requires strong systems administration, IAM, MDM, automation, troubleshooting, and communication skills.

Own strategic healthcare customer accounts, building executive relationships and driving onboarding, adoption, retention, renewals, expansion, and upsell opportunities. Develop customer success plans, monitor health metrics, conduct business reviews, lead training, and advocate for customer needs internally. Collaborate with Sales, Product, Engineering, Marketing, and Support while mentoring junior team members and influencing customer success strategy.

Sell Viz.ai’s pulmonary enterprise software across hospitals, pulmonary service lines, and integrated delivery networks. Responsibilities include achieving sales targets, developing territory strategies, educating clinicians and executives using clinical data and outcomes studies, presenting products, supporting on-label use, gathering customer insights, and collaborating with sales, clinical, product, and marketing teams. The role requires consultative healthcare sales experience and travel up to 50%.

Designs and operates secure DevOps practices across the software development lifecycle. The role integrates security testing into CI/CD, advises engineering teams, secures AWS infrastructure, Docker, Kubernetes, and Terraform environments, and governs AI coding tools and LLM supply-chain risks. Responsibilities also include vulnerability management, SIEM administration using Coralogix, monitoring, alerting, least-privilege access, and automation of security controls.

Serves as the clinical subject matter expert for cardiovascular product development, pilots, implementation, workflow optimization, and customer engagement. Collaborates with Product, R&D, Marketing, Customer Success, and Data & Analytics teams to incorporate clinical requirements, define KPIs, develop enablement toolkits, support commercialization, and build external partnerships. Requires clinical experience, diagnostic imaging knowledge, healthcare product exposure, project management abilities, and 30–50% travel.

Develop and lead scalable AI algorithms, NLP and LLM solutions, agentic workflows, and clinical text analysis systems. Responsibilities include processing medical data, deploying and monitoring production algorithms, researching GenAI applications, collaborating with product and clinical teams, making technical decisions, mentoring developers, and advancing deep learning capabilities for healthcare use cases.

Lead oncology product strategy and development from customer insight through launch and optimization. Define market opportunities, write product requirements, prototype AI-native experiences, and partner with design, engineering, clinical, sales, BD, and marketing teams. Build relationships with oncology clinicians and key opinion leaders, shape go-to-market strategy, monitor adoption and commercial metrics, and deliver products that improve cancer care and access to treatment.

Annotate medical text, images, and signals for AI solutions; review results, calculate performance metrics, and report findings. Manage clinical tasks within Scrum, coordinate assignments, maintain annotation guidelines, track deliverables, assess risks, and bridge clinical and technical teams. Collaborate with engineers, data managers, and clinicians while educating colleagues on medical topics.

Design and implement robust, time-critical backend microservices that process high data volumes and support healthcare-provider integrations. Collaborate with algorithm, data, and product teams to deliver scalable, high-quality software. Own the team’s technical domain, ensuring code quality, performance, and scalability while proactively proposing improvements and working independently or collaboratively.

Leads Viz.ai’s strategic partnerships and ecosystem strategy, including sourcing, evaluating, negotiating, and managing commercial and technology partnerships. Owns partnership pipelines, distribution, licensing, data-sharing, co-marketing, and potential M&A arrangements. Collaborates with Product, Clinical, Sales, Legal, and Finance to integrate and commercialize partnerships, track ecosystem performance, and advise executive leadership and the Board. Represents Viz.ai with external partners and helps drive growth across healthcare AI and life sciences markets.

Leads information security governance, risk, compliance, and security operations programs. Responsibilities include managing SOC 2 and ISO certifications, HIPAA and GDPR compliance, security awareness, customer questionnaires, SOC monitoring, third-party risk, business continuity, vulnerability management, incident response, security policies, Trust Center operations, and security roadmap planning.

The Business Development Senior Director will lead commercial efforts with pharma/biotech companies, managing the sales cycle and developing high-value partnerships while exceeding revenue targets.

Manage marketing operations including lead management, scoring, MQL lifecycle, segmentation, campaign data integrity, and marketing tech stack administration. Optimize processes using AI and automation, partner with Sales/RevOps, maintain clean enriched marketing data, and produce reliable reporting to drive pipeline growth and improved conversion.

Design, develop, validate, and maintain NLP and LLM-based algorithms and agentic workflows for clinical text. Prepare and analyze medical data, ensure production reliability and performance, collaborate with product managers and clinicians, integrate cutting-edge text algorithms, and participate in knowledge-sharing activities.

Lead Viz.ai's platform product strategy and execution across care pathways, AI capabilities, EHR integrations and life sciences data. Grow Product, Product Marketing, and Design teams; drive adoption, engagement, pricing, implementation scalability, and ARR contribution. Partner cross-functionally with R&D, Clinical, Commercial, Customer Success, and the board to translate product vision into measurable clinical and commercial outcomes.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Lead life-sciences commercial strategy and go-to-market: design pricing and revenue models, build channel partnerships, drive pharma positioning and thought leadership, inform sales/marketing messaging, and manage cross-functional initiatives using AI tools.

Design and implement infrastructure and self-serve developer tools to improve developer experience and velocity. Lead scalable, reliable backend platform work for microservices, CI/CD, container orchestration, monitoring, and performance. Collaborate with AI, data, and product teams, troubleshoot complex issues, and mentor engineers to uphold architecture and best practices.