Jobs at Viva.com

Supports Revenue function operations and commercial initiatives through business analysis, pricing models, financial forecasts, management reporting, KPI monitoring, and process improvement. Translates commercial terms into partner contracts, coordinates Pricing Committee activities, follows up on action plans, and collaborates with cross-functional teams on strategic projects. The role also promotes AI-enabled tools and automation to improve productivity and operational efficiency.

Manage incoming leads, assist merchants with onboarding, promote services, monitor account performance, and collaborate with internal teams to ensure service delivery.

As a BI Engineer, you'll design and optimize data foundations for advanced analytics, build semantic models, and prepare datasets for AI insights, ensuring reliability and performance in data delivery.

Manage partner relationships across Ireland by supporting partner onboarding, verification, and merchant activation. Identify and engage prospective partners, promote collaboration opportunities, serve as the primary partner contact, escalate unresolved issues, and drive production and revenue growth. The role requires cross-functional collaboration, commercial judgment, stakeholder engagement, independent work across parallel projects, and openness to AI-enhanced tools.

Own strategic partnership development and enterprise sales across the UK payments ecosystem. Identify, qualify, negotiate, and launch partnerships with software platforms, SaaS providers, marketplaces, banks, ISVs, and technology partners. Lead complex enterprise sales cycles from discovery through close, manage senior executive relationships, coordinate cross-functional deal execution, maintain pipeline and forecasts, and represent Viva.com at market events. The role requires strong knowledge of payments, acquiring, regulated financial services, partnership models, and commercial negotiation.

Plan, execute and report internal audits across regulatory, operational, financial and business areas. Develop risk‑based audit plans, identify control gaps, recommend risk mitigation and cost savings, perform follow-up audits, document policies and procedures, and use data analysis to support findings. Collaborate with stakeholders and maintain confidentiality.

Design, implement, and improve CI/CD, cloud-native infrastructure, and observability for Viva.com's platform. Lead Azure/AKS migrations and IaC, automate operations, enhance Datadog monitoring, drive reliability and cost optimizations, and mentor engineering teams while owning production rollouts and runbooks.

Assist partners in onboarding new merchants, engage prospective partners, and handle escalated partner requests while driving production and growth.

Field-based role promoting Viva.com services, onboarding and activating merchants, monitoring portfolio performance, resolving issues, presenting product features, and building client relationships through visits and events.

The Data Engineer will design and implement data extraction, transformation, and loading using SQL and Azure technologies while enhancing data processing with AI and machine learning.

Promote Viva.com services to merchants, assign leads, onboard and support merchants, maintain client records, monitor account performance, and coordinate with internal teams to ensure seamless payment acceptance and service delivery.

Maintain, configure and administer on-premises and Azure cloud production infrastructure. Design, deploy and operate Azure services (IaaS, PaaS, AKS, Service Fabric), networking, VPNs and firewalls. Resolve escalated incidents, automate tasks via scripting, collaborate with engineers and partners, document processes, and support procurement and SLAs.

Manage end-to-end client onboarding, identity verification, data validation, legalization investigations, and loan application support. Perform quality checks, UBO and representation investigations, maintain compliant records, handle escalations within SLAs, and use AI tools to enhance investigative accuracy and efficiency.

Manage incoming leads and merchant onboarding, support payment acceptance setup, monitor account performance, promote company services, maintain client records, and coordinate across internal teams to ensure seamless service delivery.

As a DevOps Engineer, you will automate deployment and operational capabilities, improve CI/CD pipelines, and enhance observability for Viva.com's technology platforms using Azure DevOps and Kubernetes.

The Partner Relationship Representative is responsible for onboarding new partners, maintaining relationships, and promoting the company's collaboration framework while driving growth in merchant activations.

Lead implementation and success for strategic merchant accounts, shaping tailored payment solutions from discovery to go-live and long-term growth. Own project delivery, stakeholder coordination, testing, post-go-live support, business reviews, and product feedback to influence roadmap and expand account relationships.