Jobs at Viktor

Manage all on-site office operations in Warsaw: purchasing, packages, vendor coordination, cleaning, visitor reception, onboarding setups, repairs, and logistics. Scale systems as headcount grows and maintain proactive, reliable upkeep so the team never has to think about the office.

Build automation and internal tooling that replaces manual ops work: integrate SaaS (Slack, Notion, Google Workspace, ATS, finance tools), create dashboards, hiring and finance pipelines, onboarding/offboarding automation, and instrumentation so operational questions are links, not investigations. Work autonomously, ship quickly, and iterate based on user needs.

Own and optimize the lifecycle machine: activation, expansion, retention, and reactivation for a PLG B2B SaaS. Hands-on in Customer.io, run experiments, define segmentation with engineering, manage deliverability and sending hygiene, and be judged on activation, net revenue retention, and reactivated revenue.

Lead end-to-end product-led growth for activation, retention, and monetization. Run hypothesis-driven experiments (A/B), instrument funnels, write PRDs and microcopy, ship with engineering, and analyze results with SQL and PostHog/HogQL. Own three live experiments at a time, improve onboarding, charge-recovery, integration-drop recovery, and expansion triggers to move retention and revenue metrics.

Lead positioning and run product and vertical sub-launches end-to-end: Product Hunt, landing pages, creative assets, comms, sales enablement, and customer proof. Work hands-on in Figma, direct designers/agencies, collaborate tightly with product and founders, and iterate weekly to scale launches across multiple ICPs.

Build and own user-facing product surfaces across Slack, Teams, and an upcoming web app. Ship end-to-end features to production, own onboarding and retention, design safe propose-and-approve agent flows, talk to users, and iterate quickly. Work across frontend, backend, deployment, and product polish in a small team.

Provide end-to-end operational support to the founders: contractor onboarding, recruiting coordination, vendor and subscription management, office logistics, board and investor prep, travel and expenses, and internal operations. Own threads until complete and build scalable operational systems.

Run and close cross-functional operational work across product, finance, people, customer, and company ops. Take briefs, recommend solutions, execute end-to-end, build repeatable processes, and improve handoffs. Deliver steady weekly closures and become the operational backbone supporting founders and teams.

Own post-sale customer relationships: onboard new workspaces, provide technical support and triage, prevent churn, drive expansion, create enablement materials, and translate customer feedback into prioritized product improvements.

Own and grow Viktors community across Slack, Reddit, review sites and other channels. Drive onboarding, events, ambassador programs, feedback loops to product and engineering, and convert users into advocates to improve retention and public ratings.

Own full-cycle recruiting as the company's first dedicated talent hire: source, screen, manage agencies, build hiring systems (Ashby, scorecards), instrument funnel metrics, and use AI to automate sourcing and ops to scale hiring from ~25 to 50–70 people.

Own Viktor's organic social across LinkedIn, X, TikTok, Instagram, and YouTube: create calendar and copy, engage in real-time conversations, operate and run the Creator Program (submissions, payouts, sheets, automations), amplify team posts, and measure/optimize reach and pipeline.

Design and prototype AI-native product experiences across Slack, Teams, onboarding, integrations, billing, collaboration, and admin flows. Convert ambiguous, high-stakes problems into clear interaction models, collaborate closely with engineers to ship quickly, and craft details (states, copy, spacing) while raising overall product UX and trust.

Own and optimize the paid-to-signup funnel end-to-end: ship high-velocity landing pages, run rigorous CRO experiments, improve paid CPA/CAC, and design site IA. Partner with paid and founders to scale paid spend while delivering measurable conversion lift and fast iteration.

Own expansion and conversion for existing product-led accounts: identify over-usage from product/billing data, run consultative short-cycle sales, close upgrades, and build the conversion playbook alongside founders and CRO.

Lead design and execution for viktor.com and high-volume campaign landing pages. Rapidly design, ship, and iterate A/B tests, build templates for fast launches, implement conversion surfaces, instrument analytics, and own web-to-product boundaries. Work hands-on in Figma and code (Next.js/React/Tailwind), monitor PostHog/GA/Mixpanel, and prioritize test backlogs to improve conversion.

Own Google Ads end-to-end for a B2B SaaS/AI product: build campaign architecture, run weekly experiments, manage landing page conversion testing, implement measurement and attribution (enhanced/offline/server-side), report on CAC and pipeline, and document a repeatable playbook to scale the channel.

Own Google Ads end-to-end for an AI-native SaaS: strategy, campaign architecture, bidding, and measurement. Run weekly experiments across ads and landing pages, manage conversion tracking and attribution (enhanced conversions, offline import), build keyword/audience/asset libraries, and report on pipeline and CAC. Partner with Head of Performance Marketing on budget and prioritization to scale Google as a predictable acquisition channel.

Build and own the company hiring system: configure the ATS, run scheduling and interviewer workflows, coordinate agencies, ensure timely candidate communication, and produce hiring metrics so no candidate or task falls through the cracks.

First RevOps hire to build and run the revenue data machine: implement billing/MRR pipelines, attribution, NRR/GRR reporting, AE comp design, forecasting, pipeline hygiene, and practical tooling choices. Work directly with the CRO, initially as a one-person function, to deliver trusted live metrics that inform CEO/CRO decisions.