Jobs at Veterinary Emergency Group

Lead and manage the veterinary nursing team in an emergency hospital: oversee scheduling, payroll, hiring/onboarding, mentorship, licensure and performance standards, collaborate with hospital leadership, address patient care and team dynamics, and promote training and professional development.

Lead and manage the veterinary nursing team in a 24/7 emergency hospital, overseeing scheduling, payroll, hiring, onboarding, performance, and training. Ensure high-quality patient care, address team dynamics, partner with hospital leadership, use clinician feedback to guide development, and champion a culture of learning, mentorship, and VEG values.

Lead and operate a 24/7 veterinary emergency hospital: recruit, hire, onboard, and develop staff; oversee scheduling and performance; manage full P&L, budgeting, payroll, and accounts receivable; handle inventory and facility operations; ensure compliance, excellent patient/customer experience, and community/referral relationships. On-site, nights/weekends required.

Serve as the frontline customer contact for a 24/7 veterinary ER: greet customers, manage calls/emails/texts, route urgent medical issues, process payments, provide compassionate financial and end-of-life guidance, update clinical staff, follow up after visits, and create exceptional customer experiences.

Provide empathetic, high-quality customer service at a veterinary ER: greet customers, manage calls/messages, route urgent medical issues, process payments, support clinical teams, follow up post-visit, and handle sensitive financial and end-of-life conversations.

Provide empathetic, timely customer service across phone, email, text, and in-person. Route urgent medical calls, coordinate with clinical teams, process payments, discuss financial and end-of-life options, follow up post-visit, and create memorable customer-pet experiences while working nights, weekends, and holidays in a fast-paced veterinary emergency environment.

Greet and assist customers in-person, by phone, and online; manage communications; route urgent medical calls; support clinical team updates; process payments; provide compassionate guidance; follow up post-visit to strengthen relationships.

Manage and lead the veterinary nursing team in an emergency hospital: oversee scheduling, payroll, hiring, onboarding/offboarding, ensure patient care and licensure standards, partner with leadership, drive training, mentorship, performance management, and team development.

Lead and develop the veterinary nursing team, manage scheduling/payroll/hiring, ensure clinical excellence and licensure compliance, drive mentorship and training, and support hospital leadership to optimize patient care and team culture.

Provide warm, empathetic customer support across phone, email, text, and in-person. Route urgent medical calls, update clinical teams, process payments, offer financial guidance, follow up after visits, and create personalized experiences to strengthen client-patient relationships in a fast-paced veterinary emergency hospital.

Provide empathetic, timely customer service across channels; route urgent medical calls to clinicians; coordinate communication between customers and clinical teams; process payments; offer financial and end-of-life guidance; follow up post-visit and create memorable customer-pet connections.

Greet and support customers and their pets across channels, manage communications, route urgent medical calls, coordinate with clinical staff, process payments, provide compassionate financial and end-of-life guidance, follow up after visits, and create memorable customer experiences in a fast-paced veterinary emergency hospital.

Provide warm, empathetic customer service in a veterinary ER: greet customers, manage calls/emails/texts, route urgent medical issues, coordinate with clinical staff, process payments, support sensitive conversations, follow up after visits, and create memorable experiences while working nights, weekends, and holidays in a fast-paced, sometimes unpleasant-scented environment.

Lead and manage the veterinary nursing team to ensure exceptional emergency patient care and staff development. Oversee scheduling, payroll, hiring, onboarding, and performance; resolve care and team issues; partner with hospital leadership and doctors to maintain medical excellence; champion training, mentorship, licensure, and career growth.

Coordinate IT intake and project lifecycle from submission through review; maintain roadmaps, milestones, dependencies, and systems of record; prepare requests for Security and Infrastructure review; surface risks and recommend next steps; send structured updates and meeting coordination; support IT Programs with deliverable tracking, basic reporting, and slide preparation to keep stakeholders aligned.

Provide warm, empathetic customer service across phone, email, text and in-person; route urgent medical calls; coordinate communications with nursing and doctors; process payments and protect financial data; offer compassionate guidance on financial and end-of-life decisions; follow up after visits and create memorable customer-pet experiences.

Serve as a regional HR business partner driving people strategy and operational outcomes. Travel frequently to hospitals, coach leaders on performance and employee relations, execute annual people processes (performance, succession, compensation), analyze people data to inform decisions, and ensure HR policy and legal compliance (EEO, ADA, FMLA).

Provide warm, empathetic customer service in a veterinary ER: greet customers, manage calls/emails/texts, route urgent medical issues, coordinate with clinical staff, process payments, offer financial and end-of-life guidance, follow up after visits, and create personalized, memorable experiences.

Provide welcoming, empathetic customer support for pet owners in a 24/7 emergency veterinary hospital: manage calls/emails/texts, route urgent medical issues, coordinate with clinical staff, handle payments and financial conversations, follow up after visits, and create personalized, memorable experiences.

Lead clinical and operational strategy for one or more emergency hospitals: recruit and develop staff, provide emergency and primary veterinary care, coach leaders, monitor KPIs and P&L, manage budgets and referrals, ensure clinical standards, and supervise a large medical and management team with occasional domestic travel.