Jobs at Vapi

Serve as the technical bridge between enterprise customers, Sales, Product, and Engineering. Lead technical discovery, integrations, demos, pilots, security reviews, and production handoffs for voice AI solutions. Build voice agents, prototypes, reusable demos, reference architectures, and documentation using APIs, webhooks, Python, and JavaScript. Translate customer feedback into product roadmap input while educating both technical and executive audiences.

Own strategic enterprise sales for Vapi’s voice AI platform, from discovery and pilot design through technical validation, security review, procurement, and commercial close. Build relationships with Fortune 500 executives, product and engineering teams, and other stakeholders while closing multi-million-dollar deals. Develop a repeatable enterprise sales motion, maintain accurate forecasts, provide customer insights to product teams, and help scale the East Coast organization.

Own the creation, configuration, and lifecycle of Vapi voice agents and the models they use. Drive integrations and agent-callable tools, manage model onboarding/deprecation, define model performance metrics, run experimentation and research, and simplify complex agent configuration to scale reliability and customer outcomes.

Lead AI-native product design for a developer-facing voice AI platform. Quickly learn complex workflows, own ambiguous problem areas, partner with product and engineering, ship iterative, high-quality solutions, and contribute new patterns that define AI-augmented workflows and improve product experience for enterprise customers.

The Enterprise Account Executive will own the full sales cycle, engaging C-level buyers, conducting demos, and closing significant agreements while managing a sales pipeline.