Jobs at Vapi

Own full-cycle recruiting for go-to-market roles across Sales, Marketing, Partnerships, Customer Success, and Revenue Operations. Develop sourcing strategies, build diverse talent pipelines, partner with executives and hiring managers, improve structured interviews, support offer strategy, track recruiting metrics, strengthen employer branding, and mentor junior recruiters or coordinate agencies. The role focuses on scaling a high-growth AI startup’s revenue organization.

Supports Revenue Operations across data quality, GTM systems, project management, enablement, and analytics. Validates account and opportunity data, troubleshoots systems, configures users, streamlines go-to-market processes, develops onboarding and sales enablement materials, and builds reports on pipeline health, funnel conversion, win/loss trends, and revenue forecasts.

Founding senior individual contributor to recruit, sign, and activate solutions partners (SIs, consultancies, CX agencies). Build partner-sourced pipeline, define partner program and economics, enable co-sell motions, onboard and certify partners, and report channel metrics while iterating playbooks with Sales, SEs, Product, and leadership.

Lead and manage a technical support engineering team for enterprise customers, ensuring efficient operations and strong collaboration with engineering teams to enhance product development and customer satisfaction.

Lead technical pre-sales for enterprise voice AI: learn product, run technical discovery, build demos/POCs, partner with AEs, document integrations and patterns, and drive deals through go-live while feeding product feedback to engineering.

Lead technical discovery, demos, and POCs for enterprise deals. Collaborate with account executives to design integrations, answer technical questions, document integration patterns, and support go-live for voice/telephony-based AI solutions.

Partner with the CEO to run company operations and cadence, embed with leadership, own cross-functional ambiguous problems, tighten planning/OKRs and reporting, represent the CEO in meetings, run board prep, hiring loops, and scale processes to drive measurable outcomes.

Own Vapi’s candidate-facing recruiting programs, including employer brand, careers content, technical events, referrals, university recruiting, and talent community development. Build programs from scratch, establish metrics, partner with Recruiting and Marketing, run events and campaigns, produce written content, and create a 12-month roadmap to improve sourcing, referrals, time-to-fill, cost-per-hire, and offer acceptance.

Owns full-cycle technical recruiting for engineering roles at a rapidly scaling AI company. Responsibilities include sourcing, pipeline development, candidate management, offer negotiation, hiring-manager partnership, interview and scorecard refinement, market intelligence, and improving recruiting processes and candidate experience. The recruiter will help build Vapi’s Talent Acquisition function, advise engineering leaders, and consistently deliver high-quality engineering hires.

Lead Vapi's brand design across marketing, sales, and events. Own and scale sales collateral, build reusable templates and component systems, and drive VapiCon's visual identity from concept to on-site execution. Rapidly audit, prioritize, and ship high-quality assets while partnering with marketing, sales, and executives to evolve the brand system.

The Sales Development Representative will engage enterprise prospects, run outbound campaigns, and generate pipelines for discovery meetings.

Lead and scale a mid-market AE organization by improving forecast accuracy, pipeline hygiene, and deal velocity. Coach AEs on complex, multi-stakeholder deals, implement a rigorous forecasting cadence and MEDDPICC methodology, align cross-functional GTM teams, support hiring and ramping, and establish a high-performance sales culture focused on accountability and outbound discipline.

Lead end-to-end cost of revenue analysis to improve gross margin and unit economics. Build cost-per-minute/cost-per-call models, analyze cloud/inference/telephony costs, partner with engineering on optimizations, forecast COGS, and support executive gross margin reporting and variance analysis.

Own the creation, configuration, and lifecycle of Vapi voice agents and the models they use. Drive integrations and agent-callable tools, manage model onboarding/deprecation, define model performance metrics, run experimentation and research, and simplify complex agent configuration to scale reliability and customer outcomes.

Lead AI-native product design for a developer-facing voice AI platform. Quickly learn complex workflows, own ambiguous problem areas, partner with product and engineering, ship iterative, high-quality solutions, and contribute new patterns that define AI-augmented workflows and improve product experience for enterprise customers.

Lead technical discovery, demos, and POCs for enterprise deals. Partner with AEs on architecture, integrations, and go-live; document integration patterns, handle technical objections, and feed product feedback to engineering.

Provide high-trust executive support to the CFO and Head of Talent & People: manage complex calendars, travel, expenses, board and investor logistics, meeting coordination, confidential communications, and operational processes. Drive cross-functional projects, improve workflows, and proactively remove friction to keep Finance and People priorities moving.

As a Mid Market Account Executive, you will learn the Vapi stack, conduct demos, and manage multi-stakeholder deals for mid-market companies adopting voice automation.

The Enterprise Account Executive will own the full sales cycle, engaging C-level buyers, conducting demos, and closing significant agreements while managing a sales pipeline.

Build and run a company-wide incident and escalation program: define severity models, design incident command, stand up tooling and on-call rotation, own customer communication and RCAs, run blameless postmortems, govern credits, track metrics, and partner cross-functionally to protect revenue and drive engineering prioritization.