Jobs at VA Desk

Provides remote general administrative support across varied client industries. Responsibilities include inbox and calendar management, scheduling, data entry, records maintenance, document organization, workflow coordination, task tracking, research, and ad hoc operational assistance. The role requires strong organization, communication, attention to detail, independence, adaptability, and proficiency with common productivity, communication, project management, and CRM tools.

Provides remote customer support across email, chat, and messaging channels. Responsibilities include managing tickets, resolving common issues, escalating complex cases, supporting orders or services, documenting interactions, maintaining customer satisfaction, and assisting with reporting and knowledge-base updates. Requires professional written communication, problem-solving, multitasking, responsiveness, and comfort with structured processes and remote work.

Build and maintain AI-powered automation workflows for construction technology businesses. Responsibilities include integrating APIs and business platforms, developing AI agents for document analysis and proposal generation, creating CRM and reporting automations, troubleshooting workflows, optimizing system performance, researching tools, and documenting integrations and system architecture.

Provides remote bookkeeping and accounting support for client businesses. Responsibilities include recording transactions, processing payables and receivables, reconciling bank activity, organizing financial documents, maintaining spreadsheets and accounting systems, and preparing basic financial reports. The role requires accurate financial data entry, adherence to structured processes, confidentiality, and familiarity with accounting software and spreadsheet tools.

Supports sales teams by managing CRM records, organizing pipelines, tracking and nurturing leads, executing follow-up sequences, scheduling calls, coordinating calendars, preparing sales materials, and compiling basic performance reports. The role emphasizes accurate CRM management, consistent workflow execution, timely follow-ups, strong organization, and administrative support across various client industries.

Manage and optimize CRM systems, including pipelines, contacts, deal stages, workflows, and reporting. Build and maintain basic automations, troubleshoot integrations, maintain data accuracy, and support connected tools such as forms, landing pages, and email systems. Assist internal teams with CRM issues, document workflow logic, implement client-requested updates, and identify process inefficiencies. The role is remote, full-time, and may support varied client industries and CRM environments.

Maintain accurate financial records, reconcile bank and credit card transactions, categorize expenses, organize invoices and receipts in Dext, and manage books in QuickBooks Online. The role also includes preparing expense and cash flow summaries, maintaining vendor records, contacting North American suppliers, tracking billing terms and renewals, and flagging discrepancies. The bookkeeper must work North American hours, communicate clearly in English, and operate independently in a remote setting.

Provides remote executive and administrative support to founders, executives, and senior operators. Responsibilities include calendar and inbox management, meeting preparation, documentation, task and deadline tracking, cross-department coordination, external stakeholder communication, research, reporting, and general operational support. The role requires discretion, proactive execution, strong organization, communication, prioritization, and follow-through while working across varied client environments.