Jobs at Utica National Insurance Group

Investigate, evaluate, negotiate and resolve commercial general liability claims (primarily New York), draft coverage position letters, manage defenses for complex claims, handle some litigated files, attend mediations/trials, interpret laws and court decisions, and mentor junior team members.

Manage and resolve high-exposure, complex educational institution liability claims. Perform coverage analyses, reserve setting, litigation management, settlement negotiations, and ADR participation. Coordinate defense counsel, communicate with stakeholders, draft coverage position letters, and report claim evaluations to management while ensuring adherence to company claims procedures and legal developments.

Lead and develop a regional team of commercial lines sales representatives to drive profitable growth. Manage territory and agency strategies, ensure execution of corporate distribution plans, monitor KPIs (new/total premium, retention, loss ratio, profitability), support key agency relationships, collaborate with underwriting/claims/product teams, provide market intelligence, and enforce performance accountability and expense discipline.

Lead and develop a regional team of commercial lines sales representatives to drive profitable growth. Oversee territory and agency management, execute distribution strategy, manage performance and KPIs, support key agency relationships, collaborate with underwriting/claims/products, provide market intelligence, and ensure accountability for growth, retention, and profitability targets.

Rate and process new, renewal and endorsement commercial insurance transactions across multiple lines and states; issue policies and endorsements; interpret rating manuals and ISO bulletins; train and support other raters; maintain productivity, assist with reports, troubleshooting, and special projects while collaborating with internal and external stakeholders.

Senior leadership role overseeing all commercial underwriting functions, quality assurance, education, and field underwriting execution. Manages strategic underwriting referrals, guidelines, expense monitoring, projects, and supports new product initiatives. Reviews financial and loss data to adjust rates and serves as the communication link between Enterprise and regional underwriting teams.

Investigate, evaluate, negotiate, and resolve commercial general liability claims (primarily in New York with a concentration in NY Labor Law). Interpret coverage, draft coverage letters, manage and authorize defense counsel, attend mediations/trials, consult on complex litigated matters, and mentor junior team members while providing excellent customer service.

Lead a team of commercial claims specialists handling moderate to complex commercial general liability claims in Southeastern venues. Assign and review work, ensure proper investigation, reserving, settlement and defense of claims, manage suit files, provide coaching, perform quality assurance, and maintain required adjuster licensing.

Design, develop, test, implement, and maintain moderately complex to complex software applications. Create high-quality code, run tests and troubleshoot, document technical and installation procedures, collaborate with architects and analysts, support application maintenance, and propose continuous improvement solutions.

Lead underwriting strategy and operations for the Dealers Insurance Division in the Eastern region. Drive profitable growth through risk selection, underwriting quality, portfolio performance management, regulatory compliance, staff development, workflow improvements, and strong producer/marketing relationships. Oversee underwriting staff, quality control, rate and coverage evaluations, loss monitoring, and communications to producers.

Design and implement AI/ML platforms, establish secure connectivity, build CI/CD pipelines, integrate conversational AI, and ensure security compliance in insurance processes.

Lead and manage a team of underwriters, ensuring compliance with underwriting policies and developing strategic plans for profitable growth in commercial lines insurance.

Partner with business stakeholders to elicit, document, and decompose requirements, analyze and improve processes, recommend technology solutions, and manage moderate-complexity projects using tools like Wrike and ServiceNow. Provide mentoring, support ServiceNow/help desk items, track time/estimations, and ensure changes meet statutory and business deadlines.

Serve as a Risk Management Services SME providing advanced risk assessment, loss prevention consulting, technical guidance, training, QA reviews, and collaboration with underwriting, claims, and marketing to reduce losses and improve customer service.

Perform in-office accounts receivable tasks including posting cash receipts, processing payments into AS400 and OPEX, reconciling daily transactions (IVR, credit card, ACH/EFT, checks), resolving misapplied payments, handling returned mail, and assisting with internal control report reviews and miscellaneous finance requests.

The Director manages liquidity, capital, and financial risks for a mutual insurance company, overseeing investment operations, banking, and risk governance aligned with long-term objectives.

The Risk Management Consultant provides safety training, completes underwriting survey reports, and submits recommendations to improve risk management and control loss experiences.

Support Controller and finance leadership with monthly close activities, prepare financial statements and variance analysis (P&L, Balance Sheet, Cash Flows), build financial models for capital and investment decisions, and ensure compliance with corporate policies.