Teams at Utica National Insurance Group

Leads underwriting strategy, risk selection, pricing, portfolio performance, and profitable growth for a specialized automobile dealership insurance division. Directs underwriting standards, quality assurance, agency partnerships, and complex-risk decisions while developing underwriting talent through coaching, training, performance management, and succession planning. Collaborates with Sales, Claims, Product, Risk, and business leaders to respond to market changes and evolving dealership exposures.

Acts as a liaison between business teams and IT or vendor development teams for claims technology and process solutions. Gathers and documents complex requirements, defines scope, manages backlogs and user stories, develops acceptance tests, performs user acceptance testing, supports application administration, and analyzes business processes and integrations. The role also assists with project planning, risk mitigation, stakeholder communication, user support, training, and continuous improvement.

Supports commercial insurance underwriters by preparing quotes, new and renewal policies, processing amendments, maintaining underwriting files, responding to agency service representatives, and underwriting small renewal policies within assigned authority. Reviews risks, recommends actions beyond authority, and suggests workflow improvements. The position requires a high school diploma or equivalent, with an associate degree and relevant work experience preferred.