Jobs at Upwork

Own product strategy and operations for Work Guarantees, including eligibility logic, remediation workflows, AI observability, anomaly detection, unit economics, and cross-functional partnership with engineering, data science, legal, finance, and operations to build scalable, defensible guarantee programs.

Lead the engineering organization for Upwork's Search & Recommendations platform. Define technical strategy, modernize search infrastructure, scale systems and teams, partner with product/ML/data science, ensure reliability, experimentation, responsible AI, and deliver platform metrics and roadmaps that drive marketplace matching and business outcomes.

Senior strategic partner to the COO and GM of Marketplace who sharpens decision-making, prepares executive materials, owns operating rhythm (reviews, planning, budgets), drives cross-functional alignment, unblocks execution, and models leadership and continuity during change.

Lead MarTech systems for Paid Acquisition, Paid Social, and SEO by owning GTM, tagging, server-side measurement, Conversion API, and CDP integrations. Build AI-enabled workflows for segmentation, personalization, and automation. Drive cross-functional initiatives with engineering, data, legal, and privacy to embed consent, governance, and maintain Privacy Impact Assessments and data-flow documentation.

The Senior Director of Corporate Development will lead M&A and investment strategy, oversee execution, and drive integration for growth opportunities.

The Vice President of Marketing will lead the company's marketing strategy and initiatives to drive growth for SMB and mid-market customers, focusing on performance metrics and collaboration across teams.

Lead the evolution of tax calculation services, ensuring compliance and reliability in backend systems, while also contributing to frontend development using Vue.js.

Lead a 0-to-1 AI-native product end-to-end: set vision and roadmap, drive human-to-AI automation, coordinate engineering/design/data/platform partners, run operational scaling and go-to-market for early cohorts, and use qualitative and quantitative learning to iterate and reduce human effort per engagement.

Lead development and productionization of reinforcement-learning and agentic systems for search, recommendations, and AI assistant features. Design scalable retrieval, vector/graph-based reasoning, and RAG workflows; move research prototypes to robust production; partner cross-functionally on explainability, safety, and observability; and mentor engineers and scientists to deliver high-impact ML outcomes.

Upwork is opening a new hub in Lisbon for technical and back-office roles including product development and AI engineering.

Join Upwork's Talent Community for potential roles. Submit your resume to be contacted for future positions aligned with your skills.

Manage the front desk and day-to-day workplace operations at headquarters: greet employees and visitors, enforce security protocols, handle mail and supplies, coordinate events, respond to workplace requests, use AI tools to streamline communications, and surface process improvements.

As a Lead Data Analyst for Marketing Analytics, you will develop measurement frameworks for SEO and LLM, create insights across the organic marketing funnel, analyze customer journeys using SQL and Python, and present findings to leadership to optimize growth strategies.