Manager, Revenue Enablement

Upwork ($UPWK) is the world’s largest work marketplace, connecting businesses with highly skilled professionals worldwide. From entrepreneurs to Fortune 100 enterprises, companies trust Upwork’s platform to access expert talent, leverage AI-powered work solutions, and drive meaningful business outcomes.

Upwork’s AI-powered platform has facilitated over $20 billion in economic opportunity for professionals worldwide. With professionals spanning 10,000+ skills, including AI and machine learning, software development, sales and marketing, customer support, finance and accounting, and more, Upwork empowers businesses of all sizes to scale, innovate, and build agile teams.

We’re looking for a passionate enablement leader to join us as Manager, Revenue Enablement. In this role, you’ll lead the development and delivery of strategic enablement programs across the entire revenue organization—from onboarding new hires and sales leaders to implementing continuous learning and certifications. You’ll collaborate closely with sales, marketing, product, and revenue operations to ensure our teams have the knowledge, tools, and support to succeed. Reporting to the Director of Revenue Operations in the Enterprise Business Unit, you will help evolve our enablement strategy to meet the needs of a fast-growing, customer-centric business.

Responsibilities

• Design and deliver comprehensive enablement programs for all revenue teams, focusing on onboarding, sales leadership development, and ongoing skill-building

• Lead planning and execution of product release enablement initiatives that prepare revenue teams to effectively position new offerings

• Collaborate with cross-functional partners to build end-to-end revenue playbooks, aligning on content, delivery, and measurement

• Develop and implement role-based training certifications focused on sales methodologies, productivity tools, and best practices

• Establish systems to evaluate the impact of enablement programs, drive accountability, and report on key performance indicators

• Partner with revenue operations to promote adoption and effective usage of sales technologies, including Salesforce, Outreach, Gong, and others

• Engage regularly with frontline managers and team members to gather feedback and continuously improve enablement materials and delivery
   

What it takes to catch our eye

• 5+ years of experience in B2B sales or revenue enablement, with a proven track record of building programs that drive measurable impact

• Experience leading onboarding and training for revenue teams, including sales leaders, in a SaaS or high-growth environment

• Familiarity with modern GTM tools like Outreach, ZoomInfo, LinkedIn Sales Navigator, and Gong, and how to integrate them into enablement programs

• Deep understanding of sales methodologies such as MEDDPICC and how to translate them into effective enablement content

• Strong communication and facilitation skills, with the ability to influence cross-functional teams and inspire learner engagement

Come change how the world works.

At Upwork, you’ll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 21 U.S. states, making it easier than ever to join our mission from wherever you call home.

Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities.

We’re proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience.

Ready to help shape the future of work? Check out our Careers page and follow us on LinkedIn, Facebook, Instagram, TikTok, and X to learn more about life at Upwork.

Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.

Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.