Jobs at Upland Software

Generate new sales opportunities through prospecting, cold calling, email outreach, and CRM and sales engagement tools. Qualify prospects, identify their needs, recommend appropriate solutions, schedule meetings for sales executives, maintain the prospect pipeline, refine lead-generation practices, and report performance results to the sales manager.

Develop and enhance features in an existing ASP.NET and Angular product suite, remediate customer issues, conduct code reviews, collaborate with QA and product teams, and participate in the full Agile development process. The role requires regular time-zone overlap while working remotely.

Backend-focused Software Engineer working on architecture, database design, integrations, new features, and maintenance. Participate in code reviews, troubleshoot production, balance technical debt vs features, and use AI agents to aid development.

Design, develop, and maintain full‑stack features for SSO using front- and back-end technologies; diagnose production issues; participate in code reviews; collaborate cross-functionally and use AI-assisted tools to accelerate development.

Perform QA for Business Systems (Salesforce, NetSuite, etc.) by designing and executing test plans, documenting results, triaging issues, producing reports, monitoring quality metrics, and recommending improvements. Support automation testing and basic Conversational AI prompt testing while collaborating with admins, developers, analysts, and stakeholders.

The QA Automation Engineer will design and implement test automation for APIs and web UI, ensuring quality through CI/CD integration and collaboration with teams.

Perform outbound prospecting using CRM, sales engagement tools, cold calling, and email to create qualified leads. Set meetings between prospects and sales executives, maintain a pipeline, report weekly/monthly results, refine lead-generation playbooks, and recommend products based on prospect needs. Hybrid role based in Austin.