Manage and grow Upland's CLA business through assigned partners and resellers. Act as primary partner contact for pre/post-sales, generate new business via inbound/outbound calls, support demos and proposals, identify upsell opportunities, coordinate internal resources, manage renewals, and travel as needed.

Manage and optimize large-scale MySQL and cloud-native databases across multiple AWS regions. Lead MySQL 5.6->8.0.43 migration, ensure high availability, security (PCI DSS), backups/DR, monitoring, cost/performance tuning, and incident response within SLAs while collaborating with Development and CloudOps.

Design, architect, and develop backend features and integrations for the RightAnswers platform. Participate in code reviews, troubleshoot production issues, write optimized database queries, balance technical debt with feature delivery, and collaborate with a distributed team.

Design, develop, review, test and maintain backend application code; troubleshoot issues; lead and mentor developers; build cloud-native Azure-based scalable solutions; participate in Agile ceremonies and collaborate with product and global teams.

Owner for Salesforce CPQ implementation and support: gather requirements, design and configure CPQ and B2B Commerce, develop on Force.com (Apex, Visualforce, Lightning), integrate third-party systems, perform testing, deployment, documentation, and operational support including bug fixes and user troubleshooting.

Drive enterprise sales of Adestra by generating pipeline, delivering demos and ROI-driven proposals, negotiating multi-year SaaS contracts, collaborating on technical integrations and POCs, maintaining CRM and forecasts, and partnering with Customer Success to expand accounts while staying current on MarTech and compliance.

Prospect and qualify mid-market and enterprise North American accounts for Adestra using CRM and sales engagement tools; execute cold calling, emailing, social selling, and data-driven outreach to set meetings and maintain pipeline, collaborating with sales and internal teams to refine messaging and lead-gen playbook.

Own the full enterprise sales cycle for RightAnswers, generate qualified pipeline via outbound/ABM/SDR collaboration, lead consultative discovery with Ops/CX/IT, build TCO/ROI value cases, run demos/POCs, coordinate cross‑functional teams and partners, close new logos and expand accounts, and feedback customer insights to Product and Marketing.

Design, develop, and maintain automated UI and end-to-end tests using Playwright and JavaScript/TypeScript. Integrate automation into CI/CD, perform API testing, debug flaky tests, manage test data/environments, and collaborate with developers and QA to improve quality and coverage.

Own full enterprise sales cycle for an AI-powered search and data connectivity platform: prospect, build pipeline, run consultative discovery, create TCO/ROI business cases, lead demos/POCs, negotiate contracts, coordinate cross-functional teams, drive land-and-expand and partner-led growth, and relay customer insights to product and marketing.

Prospect and generate new mid-market and enterprise sales opportunities for Adestra across North America using CRM and sales engagement tools, cold calling, emailing, and social selling. Qualify leads, set meetings for sales executives, maintain pipeline, collaborate on messaging, and refine lead generation playbooks focused on MarTech integrations and multi-channel marketing.

Manage and optimize large-scale, multi-region MySQL, DocumentDB, and DynamoDB environments on AWS. Lead MySQL 5.6->8.0.43 migration, ensure high availability, security (PCI DSS), backups/DR, monitoring, performance tuning, cost optimization, and incident/alert response in collaboration with Development and CloudOps.

Manage post-sale relationships for multiple InterFAX customer accounts; serve as primary contact and trusted advisor. Coordinate internal delivery, support, product, and services teams to ensure successful implementation, adoption, and customer satisfaction. Drive executive-level engagement, identify growth opportunities, and facilitate handoffs to sales when appropriate.

Lead partner acquisition, enablement, and joint GTM for Upland KCM. Recruit and onboard partners, create enablement materials, drive partner-sourced revenue, manage relationships, and align internal teams to scale channel motion.

Drive net-new sales for InterFAX cloud fax service, targeting IT/Product/Operations and Healthcare. Manage full enterprise sales cycle, forecast in Salesforce, develop proposals, negotiate contracts, collaborate with marketing and service teams, and close complex deals.