Own strategic enterprise B2B SaaS accounts, driving adoption, retention, renewals, expansion, and net revenue retention. Build executive relationships, develop success and account plans, identify upsell opportunities, manage customer health and risks, coordinate cross-functional support, lead account reviews, and deliver training and best practices. The role also mentors team members and requires strategic communication with complex stakeholders.

Lead and deliver Unanet ERP implementations and short-duration consulting engagements for government contracting customers. Gather requirements, configure systems, load data, support month-end close and reconciliations, train users, and drive adoption. Manage scope, timelines, risks, dependencies, and multiple concurrent customer projects while partnering with project managers and internal teams. Contribute to implementation methodology improvements and maintain expertise in Unanet functionality.

Leads Unanet’s internal data strategy and architecture for enterprise AI. Defines the shared data foundation, target architecture, governance standards, roadmap, and reusable approaches for AI assistants, agents, and workflows. Evaluates platforms and integration options, validates technical solutions, and coordinates IT, Security, Legal, Engineering, business owners, and system specialists. Advises senior leaders, establishes data quality and stewardship requirements, and helps determine when data is ready to support scalable AI initiatives.