Jobs at Trusted Shops

Build and maintain React + TypeScript frontends, deliver features from concept to production, collaborate with product and sales teams, integrate with backend services, improve performance, accessibility, testing, and frontend architecture.

Own the full B2B SaaS sales cycle for DACH merchants: prospecting, discovery, solution presentation, negotiation, and closing. Build long-term relationships, manage pipeline in Salesforce, collaborate with international teams, and drive measurable customer value.

Serve as central contact between Finance, IT, and vendors to ensure reliable operation, maintenance, and improvement of finance applications. Administer and optimize systems, troubleshoot incidents, manage updates and integrations, maintain compliance and data integrity, support end users, and coordinate small enhancements and vendor activities.

Generate a high-quality pipeline in the French e-commerce market using strategic multichannel prospecting, qualify needs, engage decision-makers, and hand over opportunities to Sales. Use CRM, prospecting tools, and AI to optimize targeting while collaborating with Sales and Marketing.

Acquire new B2B e-commerce customers in France through cold calling and email outreach, manage the full sales cycle (qualification to close), develop and maintain pipeline, use Salesforce to track KPIs, collaborate with Account Management and Customer Success for handovers, and promote Trusted Shops solutions (Trustmark, reviews, buyer protection).

Manage and grow organic social media across LinkedIn, Instagram, Facebook, YouTube and TikTok. Create and publish channel-specific content and short videos, run community management and moderation, perform social listening and analytics, optimize performance with data-driven and AI-supported tools, and coordinate with Brand, Design, PR, and Product Marketing to align social activity with brand and business goals.

Own the full B2B sales cycle for Spain: prospect, engage, negotiate and close deals. Build and manage pipeline, run outbound campaigns, use Salesforce for forecasting, and represent the company at events. Collaborate with the local team to grow Trusted Shops' presence in Spain and meet sales targets.

Administer, configure, and improve HubSpot CRM, managing marketing automation, workflows, analytics and integrations (e.g., Salesforce). Monitor and troubleshoot data synchronisation, collaborate with developers and stakeholders to design scalable automation, maintain data quality, and document processes for the Platform Operations team.

Design, build, and deploy production-grade generative AI systems and autonomous agents. Implement RAG and multi-agent orchestration, package models as scalable serverless APIs, integrate with enterprise platforms, and ensure reliability, explainability, and compliance in cloud-native environments.

Lead and scale strategic initiatives across product, tech, marketing, sales, and customer success. Build and manage high-performing cross-functional teams, own revenue/growth/efficiency metrics, drive innovation and transformation, and collaborate with stakeholders to grow Trusted Shops' SaaS and e-commerce businesses.

Manage and expand strategic partner, agency, and affiliate relationships across the DACH region to drive revenue growth, upselling, and partner activation. Optimize affiliate marketing via performance analysis, collaborate with marketing and sales teams, and use CRM tools to monitor and scale partner performance and campaigns.

Drive new B2B business across Benelux by managing full sales cycle: outbound prospecting, discovery calls, tailored proposals, follow-ups, pipeline management, and cross-market collaboration to grow online shop trust and revenue.

Lead and transform RevOps into an AI-enabled function. Own revenue predictability metrics, unify GTM processes, build AI-driven forecasting and a single source of truth, consolidate tech stack, and define AI adoption roadmap while managing a RevOps team.

Lead multi-channel paid acquisition (Google, LinkedIn, Meta) to drive B2B/SaaS revenue growth. Build attribution, reporting, and experimentation with GA4, Tag Manager, and Looker Studio. Optimize funnels, scale campaigns, and collaborate with Sales and Marketing Operations to improve ROI and pipeline generation.

Unsolicited/speculative application invitation for candidates who align with Trusted Shops' culture. Emphasizes openness, flexible hybrid work, team collaboration, training, and benefits (workation, vacation days, events). Encourages applicants even if no exact vacancy matches.

Own the full B2B sales cycle for Italian e-commerce clients: prospecting, pipeline management, forecasting in Salesforce, negotiating and closing deals. Drive outbound campaigns, represent the brand at events, and collaborate with the local sales team to hit targets and KPIs.

Design, build, deploy and maintain agentic AI systems and automated workflows for Sales, AM and CSM. Implement autonomous data orchestration, signal-based data architecture, and forecasting pipelines. Integrate agents with CRM (Salesforce/HubSpot) and BI, monitor performance, implement guardrails, and collaborate with PlatformOps, Engineering, Data and Process teams.

Manage full sales cycle for large e-commerce accounts in the UK, Denmark and Sweden using consultative solution‑selling. Acquire and grow major clients, deliver tailored Trusted Shops solutions, collaborate with European teams, represent the company at events, and travel ~20%.