Jobs at Trusted Shops

Own the full B2B SaaS sales cycle across the DACH market, including prospecting, discovery, solution presentations, negotiations, closing, pipeline management, forecasting, and customer relationship development. Use consultative selling to help e-commerce businesses improve trust and growth. Collaborate with Sales, Marketing, Customer Success, and international teams. The role requires fluent German, English collaboration skills, independent execution, and experience selling digital or technology-driven solutions.

Own the data lakehouse product portfolio and roadmap, delivering reusable, trustworthy data products from raw data through documented semantic layers and APIs. Define standardized metrics, dimensions, metadata, and governance; measure consumer adoption; align Finance Data Domain and Data Platform teams; and support BI, product engineering, and AI-enabled data access use cases. Lead stakeholders through ambiguity, set direction, and manage data products end to end.

Supports lawyers by organizing legal operations, monitoring deadlines, coordinating with courts, authorities, clients, and stakeholders, preparing invoices under the German Lawyers’ Fees Act, assisting with enforcement proceedings, and managing digital legal workflows including beA. The role requires legal assistant training, strong German skills, reliable independent work, client service orientation, and proficiency with MS Office. Experience with Actaport and legal technology is advantageous.

Leads corporate controlling across budgeting, forecasting, reporting, cost management, profitability analysis, and SaaS KPI steering. Develops driver-based models, scenarios, contribution margin logic, business cases, and automated planning processes. Partners with Finance, BI, Accounting, the CFO, and management while leading and developing a hybrid controlling team.

Manage a portfolio of B2B SaaS customers after onboarding, serving as their primary contact and guiding them toward product value and performance improvements. Build long-term customer relationships, identify growth opportunities, position technologies against client goals, and communicate customer insights to product teams. The role requires strong account management, stakeholder collaboration, CRM proficiency, and fluency in Dutch and English. It is a full-time hybrid position based in Amsterdam.

Define and evolve the lakehouse architecture and standards, build exemplar data products in the Product domain, enable AI-ready metadata and semantic layers, drive analytics-engineering best practices (modeling, testing, CI/CD), evaluate new tools, and mentor analysts and engineers to raise technical craft across teams.

Manage and expand strategic partner, agency, and affiliate relationships across the DACH region to drive revenue growth, upselling, and partner activation. Optimize affiliate marketing via performance analysis, collaborate with marketing and sales teams, and use CRM tools to monitor and scale partner performance and campaigns.

Design, build, and deploy production-grade generative AI systems and autonomous agents. Implement RAG and multi-agent orchestration, package models as scalable serverless APIs, integrate with enterprise platforms, and ensure reliability, explainability, and compliance in cloud-native environments.

Unsolicited/speculative application invitation for candidates who align with Trusted Shops' culture. Emphasizes openness, flexible hybrid work, team collaboration, training, and benefits (workation, vacation days, events). Encourages applicants even if no exact vacancy matches.

Lead and scale strategic initiatives across product, tech, marketing, sales, and customer success. Build and manage high-performing cross-functional teams, own revenue/growth/efficiency metrics, drive innovation and transformation, and collaborate with stakeholders to grow Trusted Shops' SaaS and e-commerce businesses.

Manage full sales cycle for large e-commerce accounts in the UK, Denmark and Sweden using consultative solution‑selling. Acquire and grow major clients, deliver tailored Trusted Shops solutions, collaborate with European teams, represent the company at events, and travel ~20%.