Jobs at Trusted Shops

Lead and scale an AI-powered New Business sales organization in the DACH market. Drive ARR growth, implement AI automation and sales technologies, ensure CRM and forecasting excellence, embed repeatable sales methodologies, coach leaders and teams, and partner cross-functionally to optimize go-to-market and customer value in e-commerce.

Build and maintain scalable AWS backend services and APIs, develop frontend apps with React/Next.js and TypeScript, own features end-to-end, improve IaC with Terraform, collaborate with cross-functional teams, and support production operations and monitoring.

Manage and expand strategic partner, agency, and affiliate relationships across the DACH region to drive revenue growth, upselling, and partner activation. Optimize affiliate marketing via performance analysis, collaborate with marketing and sales teams, and use CRM tools to monitor and scale partner performance and campaigns.

Own and optimize digital growth for self-service customers by designing and running experiments, lifecycle campaigns, and AI-driven automated journeys. Analyze product usage and customer health to identify scalable activation, adoption, and expansion opportunities. Collaborate cross-functionally to increase adoption, upsell, and long-term SaaS revenue.

Lead and grow an interdisciplinary UX team, define UX strategy and research framework, partner with product and engineering to improve B2B/B2C product experiences, govern the design system, establish UX KPIs and insights, and embed a user-centered culture across the company.

Generate a high-quality pipeline in the French e-commerce market using strategic multichannel prospecting, qualify needs, engage decision-makers, and hand over opportunities to Sales. Use CRM, prospecting tools, and AI to optimize targeting while collaborating with Sales and Marketing.

Administer, configure, and improve HubSpot CRM, managing marketing automation, workflows, analytics and integrations (e.g., Salesforce). Monitor and troubleshoot data synchronisation, collaborate with developers and stakeholders to design scalable automation, maintain data quality, and document processes for the Platform Operations team.

Design, build, and deploy production-grade generative AI systems and autonomous agents. Implement RAG and multi-agent orchestration, package models as scalable serverless APIs, integrate with enterprise platforms, and ensure reliability, explainability, and compliance in cloud-native environments.

Unsolicited/speculative application invitation for candidates who align with Trusted Shops' culture. Emphasizes openness, flexible hybrid work, team collaboration, training, and benefits (workation, vacation days, events). Encourages applicants even if no exact vacancy matches.

Lead and scale strategic initiatives across product, tech, marketing, sales, and customer success. Build and manage high-performing cross-functional teams, own revenue/growth/efficiency metrics, drive innovation and transformation, and collaborate with stakeholders to grow Trusted Shops' SaaS and e-commerce businesses.

Own the full B2B sales cycle for Spain: prospect, engage, negotiate and close deals. Build and manage pipeline, run outbound campaigns, use Salesforce for forecasting, and represent the company at events. Collaborate with the local team to grow Trusted Shops' presence in Spain and meet sales targets.

Drive new B2B business across Benelux by managing full sales cycle: outbound prospecting, discovery calls, tailored proposals, follow-ups, pipeline management, and cross-market collaboration to grow online shop trust and revenue.

Design, build, deploy and maintain agentic AI systems and automated workflows for Sales, AM and CSM. Implement autonomous data orchestration, signal-based data architecture, and forecasting pipelines. Integrate agents with CRM (Salesforce/HubSpot) and BI, monitor performance, implement guardrails, and collaborate with PlatformOps, Engineering, Data and Process teams.

Manage full sales cycle for large e-commerce accounts in the UK, Denmark and Sweden using consultative solution‑selling. Acquire and grow major clients, deliver tailored Trusted Shops solutions, collaborate with European teams, represent the company at events, and travel ~20%.

Own the end-to-end B2B SaaS sales cycle for DACH online shops: prospecting, discovery, solution presentation, negotiation, closing, and pipeline management in Salesforce. Build long-term customer relationships, collaborate with international teams, and drive new business through consultative selling and tailored commercial proposals.

Own full new-business sales cycle for SaaS e-commerce solutions in DACH: prospect, qualify, pitch, close, and hand off to account management. Use AI insights, maintain pipeline, collaborate with marketing and partnerships, and engage decision-makers to drive growth.

Define and evolve the lakehouse architecture and standards, build exemplar data products in the Product domain, enable AI-ready metadata and semantic layers, drive analytics-engineering best practices (modeling, testing, CI/CD), evaluate new tools, and mentor analysts and engineers to raise technical craft across teams.