Jobs at Trusted Shops

Manage a portfolio of B2B SaaS customers after onboarding, serving as their primary contact and guiding them toward product value and performance improvements. Build long-term customer relationships, identify growth opportunities, position technologies against client goals, and communicate customer insights to product teams. The role requires strong account management, stakeholder collaboration, CRM proficiency, and fluency in Dutch and English. It is a full-time hybrid position based in Amsterdam.

Own full new-business sales cycle for SaaS e-commerce solutions in DACH: prospect, qualify, pitch, close, and hand off to account management. Use AI insights, maintain pipeline, collaborate with marketing and partnerships, and engage decision-makers to drive growth.

Own the end-to-end B2B SaaS sales cycle for DACH online shops: prospecting, discovery, solution presentation, negotiation, closing, and pipeline management in Salesforce. Build long-term customer relationships, collaborate with international teams, and drive new business through consultative selling and tailored commercial proposals.

Define and evolve the lakehouse architecture and standards, build exemplar data products in the Product domain, enable AI-ready metadata and semantic layers, drive analytics-engineering best practices (modeling, testing, CI/CD), evaluate new tools, and mentor analysts and engineers to raise technical craft across teams.

Lead and scale an AI-powered New Business sales organization in the DACH market. Drive ARR growth, implement AI automation and sales technologies, ensure CRM and forecasting excellence, embed repeatable sales methodologies, coach leaders and teams, and partner cross-functionally to optimize go-to-market and customer value in e-commerce.

Manage and expand strategic partner, agency, and affiliate relationships across the DACH region to drive revenue growth, upselling, and partner activation. Optimize affiliate marketing via performance analysis, collaborate with marketing and sales teams, and use CRM tools to monitor and scale partner performance and campaigns.

Lead and grow an interdisciplinary UX team, define UX strategy and research framework, partner with product and engineering to improve B2B/B2C product experiences, govern the design system, establish UX KPIs and insights, and embed a user-centered culture across the company.

Generate a high-quality pipeline in the French e-commerce market using strategic multichannel prospecting, qualify needs, engage decision-makers, and hand over opportunities to Sales. Use CRM, prospecting tools, and AI to optimize targeting while collaborating with Sales and Marketing.

Design, build, and deploy production-grade generative AI systems and autonomous agents. Implement RAG and multi-agent orchestration, package models as scalable serverless APIs, integrate with enterprise platforms, and ensure reliability, explainability, and compliance in cloud-native environments.

Unsolicited/speculative application invitation for candidates who align with Trusted Shops' culture. Emphasizes openness, flexible hybrid work, team collaboration, training, and benefits (workation, vacation days, events). Encourages applicants even if no exact vacancy matches.

Lead and scale strategic initiatives across product, tech, marketing, sales, and customer success. Build and manage high-performing cross-functional teams, own revenue/growth/efficiency metrics, drive innovation and transformation, and collaborate with stakeholders to grow Trusted Shops' SaaS and e-commerce businesses.

Own the full B2B sales cycle for Spain: prospect, engage, negotiate and close deals. Build and manage pipeline, run outbound campaigns, use Salesforce for forecasting, and represent the company at events. Collaborate with the local team to grow Trusted Shops' presence in Spain and meet sales targets.

Manage full sales cycle for large e-commerce accounts in the UK, Denmark and Sweden using consultative solution‑selling. Acquire and grow major clients, deliver tailored Trusted Shops solutions, collaborate with European teams, represent the company at events, and travel ~20%.