Jobs at Transcat

Supports laboratory operations through customer communications, scheduling, work order creation, pipette quality checks, calibration logistics, documentation follow-up, certificate delivery, and instrument preparation. Provides customer service to key accounts, coordinates recurring calibration needs, maintains backup records, and may travel to customer locations multiple times monthly. Requires basic computer skills, willingness to learn database systems, and occasional physical handling of instruments.

Leads the enterprise automation strategy for calibration operations, identifying and implementing solutions that improve productivity, quality, turnaround time, and scalability. Serves as a liaison between Operations and IT, oversees research and pilots, leads change management and training, supports deployments across lab locations, and measures initiative performance. The role also manages cross-functional collaboration, employee development, and leadership responsibilities.

Supports clients with CMMS implementation, migration, optimization, and end-user assistance. Responsibilities include verifying equipment data, cleansing and entering records, analyzing data with BI tools, maintaining asset information, tracking requests and KPIs, preparing project reports, and communicating project updates. The role is primarily on-site with occasional travel up to 25%.

Develop and execute regional customer retention, expansion, and acquisition strategies. Build relationships with customers and prospects, identify revenue opportunities, manage sales territories, and collaborate with service, operations, marketing, and customer service teams. Use Salesforce to manage leads, track performance, maintain data quality, and report on pipeline and growth. Regularly travel within the assigned region, coach team members, and support customer experience improvement.

Entry-level assistant supporting calibration technicians in a laboratory environment. Duties include cleaning and maintaining calibration equipment, replacing batteries, performing preventive maintenance checks, processing incoming and outgoing equipment, packaging shipments, assisting with local pickups and deliveries, printing calibration certificates, matching documentation, and visually inspecting customer units.

Supports client CMMS projects through equipment data verification, data cleansing, migration, system entry, and technical reviews. Provides end-user support, maintains asset records, tracks requests, and contributes to KPI reporting and business intelligence analysis. Collaborates with stakeholders, prepares project status updates, communicates delays, and assists with optimization initiatives. The role is primarily on-site with travel of up to 25%.

Manages electronic equipment rental categories, including asset purchases, pricing, sales support, profitability, investment and divestment decisions. Analyzes rental performance, utilization, demand, and win rates to drive revenue growth. Collaborates with sales, product teams, management, manufacturers, and resellers, while attending trade conferences and developing category opportunities. Requires strong rental-industry financial knowledge, analytical skills, communication, multitasking, and business leadership.

Develops and evaluates calibration systems, methods, and measurement techniques across electrical, optical, dimensional, mechanical, pressure, flow, and temperature parameters. Determines standards, uncertainty sources, and calibration capabilities; operates advanced measurement equipment; designs and validates calibration automation software; supports testing and documentation; and trains calibration technicians. Collaborates with leadership, customers, engineering staff, and technicians to meet calibration requirements and improve measurement reliability.

Oversee onsite calibration department operations, including technician scheduling, resource allocation, equipment readiness, documentation, compliance, and customer service. Provide technical leadership, mentorship, training, and performance management while ensuring adherence to ISO/IEC 17025 and safety standards. Lead continuous improvement, root cause analysis, process optimization, and technical project initiatives in collaboration with laboratory, quality, sales, and executive teams.