Jobs at Transcat

Develop and maintain automated calibration systems using LabVIEW, integrating NI hardware and third-party instrumentation. Build automated test procedures, user interfaces, data management solutions, and measurement workflows. Collaborate with metrology teams to align procedures with calibration standards and uncertainty requirements. Troubleshoot software, hardware, and procedure issues; document systems; train users; and communicate technical solutions to customers and stakeholders.

Drives sales and business development for biomedical products and calibration services within an assigned territory. Responsibilities include developing sales plans, acquiring and retaining customers, managing client relationships, providing technical product knowledge, preparing quotes and proposals, coordinating product and service delivery, maintaining CRM records, and reporting performance. The representative also attends trade shows, client meetings, and field visits while supporting customer satisfaction and revenue growth.

Leads the company’s commercial operating model across sales operations and pricing. Responsibilities include territory design, account segmentation, sales process standardization, CRM adoption, sales training, incentive compensation, commercial analytics, AI-enabled sales tools, pricing governance, deal approvals, and executive reporting. The role partners cross-functionally with Finance, HR, IT, and Sales leadership to improve profitable growth, sales effectiveness, margin protection, and commercial decision-making.

Processes product and calibration quotes and orders using business systems, follows order-entry procedures, responds to customer inquiries, applies pricing strategies, and supports internal and external customers. The role requires accurate data entry, customer service, document management, process improvement, and effective communication. Occasional telephone sales and off-site meetings may be required.

Supports daily office operations through administrative assistance, data entry, records maintenance, correspondence, mail handling, supply ordering, equipment coordination, vendor scheduling, facilities support, meeting logistics, employee events, visitor reception, and onboarding preparation. Requires strong organization, communication, customer service, and Microsoft Office skills, plus at least two years of relevant administrative or office support experience.

Entry-level assistant supporting calibration technicians in a laboratory environment. Duties include cleaning and maintaining calibration equipment, replacing batteries, performing preventive maintenance checks, processing incoming and outgoing equipment, packaging shipments, assisting with local pickups and deliveries, printing calibration certificates, matching documentation, and visually inspecting customer units.

Develop and execute regional sales strategies to retain and grow existing customers, acquire new customers, and exceed lab-based revenue targets. Build customer and prospect relationships, analyze market and customer data, manage territory activities, coordinate with service and operations teams, and improve customer experience. Maintain accurate Salesforce records, track sales performance, report on pipeline and opportunities, support team members, and travel regularly within the assigned region.

Leads the enterprise automation strategy for calibration operations, identifying and implementing solutions that improve productivity, quality, turnaround time, and scalability. Serves as a liaison between Operations and IT, oversees research and pilots, leads change management and training, supports deployments across lab locations, and measures initiative performance. The role also manages cross-functional collaboration, employee development, and leadership responsibilities.

Supports clients with CMMS implementation, migration, optimization, and end-user assistance. Responsibilities include verifying equipment data, cleansing and entering records, analyzing data with BI tools, maintaining asset information, tracking requests and KPIs, preparing project reports, and communicating project updates. The role is primarily on-site with occasional travel up to 25%.

Develop and execute regional customer retention, expansion, and acquisition strategies. Build relationships with customers and prospects, identify revenue opportunities, manage sales territories, and collaborate with service, operations, marketing, and customer service teams. Use Salesforce to manage leads, track performance, maintain data quality, and report on pipeline and growth. Regularly travel within the assigned region, coach team members, and support customer experience improvement.

Supports client CMMS projects through equipment data verification, data cleansing, migration, system entry, and technical reviews. Provides end-user support, maintains asset records, tracks requests, and contributes to KPI reporting and business intelligence analysis. Collaborates with stakeholders, prepares project status updates, communicates delays, and assists with optimization initiatives. The role is primarily on-site with travel of up to 25%.

Manages electronic equipment rental categories, including asset purchases, pricing, sales support, profitability, investment and divestment decisions. Analyzes rental performance, utilization, demand, and win rates to drive revenue growth. Collaborates with sales, product teams, management, manufacturers, and resellers, while attending trade conferences and developing category opportunities. Requires strong rental-industry financial knowledge, analytical skills, communication, multitasking, and business leadership.

Oversee onsite calibration department operations, including technician scheduling, resource allocation, equipment readiness, documentation, compliance, and customer service. Provide technical leadership, mentorship, training, and performance management while ensuring adherence to ISO/IEC 17025 and safety standards. Lead continuous improvement, root cause analysis, process optimization, and technical project initiatives in collaboration with laboratory, quality, sales, and executive teams.