Jobs at Tory Burch

Support execution of integrated 360° marketing and retail initiatives for Japan. Coordinate campaign timelines, collaborate with Retail/PR/CRM/eCommerce, manage vendors, assets, budgets and PO/invoice processes, support store activations and events, localize materials, and assist reporting and process improvements.

As a Support Supervisor, you will manage store operations, support a high-performance team, lead customer service initiatives, and ensure an efficient workflow in a dynamic retail environment.

As a Sales Associate, you will deliver exceptional client experiences, build customer relationships, and drive sales while adhering to operational procedures. You will also benefit from a supportive team environment and opportunities for personal and professional growth.

Provide exceptional, client-focused service to drive sales and build customer relationships. Use product knowledge and selling skills to meet personal sales goals, follow store policies and loss-prevention procedures, support visual and operational store standards, and perform physical tasks like lifting and long periods of standing.

Lead 360-degree integrated marketing programs for the Japan market, aligning local and HQ teams. Own the annual marketing calendar, manage agencies and partners, expand digital reach (including LINE), execute retail and brand activations, measure campaign ROI and customer KPIs with CRM, and drive brand awareness, traffic, retention, and sales.

Lead and support front- and back-of-house store operations: greet customers, run cashier/phone duties, process shipments, organize stock room, lift merchandise, manage conflict, and help deliver exceptional customer experiences while supporting operational policies and flexible store schedules.

Provide exceptional customer service and drive sales by building relationships, using product knowledge and selling skills, meeting personal sales goals, following store policies and loss-prevention procedures, and performing merchandising and physical tasks on a flexible retail schedule.

The role involves leading threat engineering, focusing on detection strategy, identity-centric security, and governance across various platforms, ensuring proactive threat management and incident readiness.

As a Support Associate, you will assist in front and back operations, including greeting customers, managing shipments, and maintaining store organization in a fast-paced environment.

Deliver exceptional customer service and drive sales by building relationships, using product knowledge and selling skills, and meeting personal sales goals. Follow operational and loss-prevention procedures, support visual/operational store tasks, and perform physical duties while maintaining flexible availability for varied shifts.

Provide front- and back-of-house retail support including greeting customers, running, cashiering, answering phones, executing store operations, receiving and organizing shipments, and maintaining stockroom and product flow. Must multitask in a fast-paced environment and support the store team to deliver excellent customer experiences.

Provide exceptional, client-focused retail service to drive sales, build customer relationships, maintain product knowledge, follow operational and loss-prevention procedures, and support visual/operational store needs in a high-volume environment.

Deliver exceptional client experiences and drive sales by building customer relationships, using product knowledge and selling skills, maintaining operational and loss-prevention standards, and supporting store visual and team objectives.

Deliver exceptional customer service and drive sales through relationship-building, product knowledge, and strong selling skills. Maintain store operations, follow sales and loss-prevention policies, meet personal sales goals, support visual and operational standards, and work collaboratively with the retail team on a flexible schedule.

Provide exceptional customer service and personal selling to build and maintain client relationships, meet sales goals, represent the Tory Burch brand, follow store operational and loss-prevention procedures, and perform physical tasks required for store operations.

Provide exceptional client experiences and drive sales by building customer relationships, using selling skills and product knowledge, meeting personal sales goals, following operational and loss-prevention procedures, and supporting store visual and operational needs.

This role involves delivering exceptional customer service, building relationships, achieving sales goals, and supporting a collaborative team in a retail environment.

Provide front- and back-of-house retail support including greeting customers, cashiering, answering phones, handling shipments, organizing stockroom, and executing operational policies to ensure smooth store operations.

Provide exceptional customer service and drive sales by building relationships, using product knowledge and selling skills, following operational and loss-prevention procedures, and supporting store visual and teamwork goals. Perform physical tasks as needed and maintain flexible availability to meet business needs.

Senior leader who defines customer intelligence, CRM, and owned-channel strategy. Oversees insights, segmentation, lifecycle programs, email/SMS, and team/budget. Partners with C-suite to translate research into business actions and drives measurement, personalization, and channel optimization to grow customer lifetime value and loyalty.