Jobs at Tory Burch

Leads operations intelligence and business solutions for Logistics & Distribution. Translates business needs into reporting, analytics, automation, and AI-enabled tools; develops Tableau and Power BI dashboards, data models, KPI frameworks, and executive insights. Identifies process improvements, evaluates AI use cases, builds Power Platform solutions, supports governance and adoption, and partners with Technology and business teams on scalable solutions, ROI analysis, and digital transformation.

Principal Engineer responsible for architecting scalable, secure, near-real-time data pipelines and modernizing legacy systems onto GCP. The role develops data models, APIs, microservices, automation, and CI/CD workflows; supports AI and advanced analytics integrations; and advances data governance, lineage, compliance, access control, and quality monitoring. The engineer partners with product, analytics, and engineering teams to deliver data solutions for digital, retail, and operational use cases.

Leads Tory Burch’s global brand and marketing strategy, partnering with the Chief Brand Officer and senior leaders to align brand vision, consumer engagement, and commercial growth. Oversees integrated campaigns, storytelling, product narratives, marketing operations, strategic planning, performance evaluation, and cross-functional execution across regions and channels. Uses consumer insights, market trends, competitive intelligence, and performance data to strengthen brand positioning while managing teams, agencies, budgets, priorities, and global operating rhythms.

Leads North American wholesale planning strategy, including sales forecasting, inventory investment, replenishment, allocation, profitability, and account growth. Partners with Sales, Merchandising, Finance, Supply Chain, Operations, and executives to optimize inventory productivity and business performance. Oversees planning processes, analytics, change initiatives, and technology improvements while building and developing a high-performing planning organization.

Lead Greater China CRM strategy across retail, e-commerce, social, loyalty, and clienteling channels. Own customer data governance, segmentation, analytics, journey mapping, CRM platforms, campaign measurement, and compliance. Manage loyalty initiatives, agencies, technology partners, and cross-functional alignment with marketing, retail, e-commerce, IT, legal, and global teams. Lead and develop two team members across Shanghai and Hong Kong while driving customer engagement, retention, and lifetime value growth.

Oversee end-to-end monthly payroll processing for Japan and additional APAC countries, coordinating outsourced vendors and Finance. Validate payroll calculations, manage statutory filings and payments, maintain compliant records and audit trails, and support internal and external audits. The role requires expertise in Japanese payroll legislation, taxes, social insurance, labor insurance, year-end tax adjustments, vendor management, confidential information, and multinational payroll operations.

Design, build, and operate scalable full-stack ecommerce experiences, backend services, distributed systems, cloud-native infrastructure, and AI-enabled capabilities. The role includes frontend and backend development, database optimization, observability, performance tuning, production support, incident response, architecture reviews, mentoring, and technical leadership. The engineer collaborates across Product, UX, Architecture, Security, and Engineering teams while promoting secure, reliable, maintainable software practices.

The job description provides company background, culture, benefits, and equal opportunity information, but does not specify the Chargeback Analyst role’s responsibilities, qualifications, technologies, compensation, travel, or clearance requirements.

Lead enterprise data, analytics, CRM/MarTech, and integration engineering strategy. Build and scale multi-layer engineering organizations, oversee Customer 360 and personalization platforms, modernize data pipelines and platforms, establish API and data governance, and drive reliable event-driven integrations. The role partners with executives, stakeholders, vendors, and technical teams to deliver secure, observable platforms and measurable business outcomes.

Owns China CRM analytics, customer segmentation, lifecycle analysis, dashboards, KPI reporting, and actionable insights for acquisition, retention, loyalty, and sales. Manages loyalty program operations, CRM platforms, data governance, campaign measurement, clienteling support, testing, vendors, and cross-functional requirements. Partners with Retail, eCommerce, Merchandising, Marketing, Technology, and global CRM/BI teams to improve customer journeys and data-driven performance.

Design and evolve digital and UX experiences across the Tory Burch ecommerce ecosystem. Create visual mockups, layouts, wireframes, user flows, and interactive prototypes; translate business and creative requirements into intuitive experiences; maintain the Interaction Design System; collaborate with Creative, Marketing, Merchandising, Product, Site, and Development teams; present designs to stakeholders; and mentor UX designers and external resources.

As a Sales Associate, you will create memorable customer experiences, drive sales, and uphold brand values through exceptional service and teamwork.

As a Sales Associate, you'll deliver exceptional client experiences, maintain customer relationships, meet sales goals, and uphold Tory Burch's brand philosophy. The role requires strong selling skills and adaptability in a dynamic retail environment.

As a PT Support Associate, you will support store operations by performing various tasks such as greeting customers, managing stock, and assisting in operational policies while working with a collaborative team.

As a Sales Associate, you will build customer relationships, provide exceptional service, drive sales, and maintain operational policies within a retail environment. You will work collaboratively with the team to uphold the brand's values and ensure a memorable customer experience.

The Support Associate will assist in retail operations, provide customer service, and handle inventory tasks in a fast-paced environment, ensuring a smooth store experience.

As a Sales Associate, you'll deliver exceptional customer service, drive sales, build customer relationships, and maintain store operations while embodying the brand's values.

Lead 360-degree integrated marketing programs for the Japan market, aligning local and HQ teams. Own the annual marketing calendar, manage agencies and partners, expand digital reach (including LINE), execute retail and brand activations, measure campaign ROI and customer KPIs with CRM, and drive brand awareness, traffic, retention, and sales.

The role involves leading threat engineering, focusing on detection strategy, identity-centric security, and governance across various platforms, ensuring proactive threat management and incident readiness.

Senior leader who defines customer intelligence, CRM, and owned-channel strategy. Oversees insights, segmentation, lifecycle programs, email/SMS, and team/budget. Partners with C-suite to translate research into business actions and drives measurement, personalization, and channel optimization to grow customer lifetime value and loyalty.