Jobs at ToolWatch

Provide timely, courteous client support via phone and Intercom using standard procedures; document interactions; escalate when needed; participate in team meetings, training, and knowledge-base/content creation; contribute to a collaborative, learning-focused support team.

Support pre-sales, implementation, and post-sale teams by designing and validating data integrations, conducting technical discovery, documenting solutions, enabling smooth handoffs, and resolving complex technical escalations to drive client success and renewals.

Validate, configure, bench-test, and integrate IoT and telematics hardware with AlignOps' cloud platform. Troubleshoot serial communications, cellular, GPS, sensors, and power management. Develop device configuration scripts, document procedures, and collaborate with Product, Engineering, and Hardware Logistics to support deployments and improve operational processes.

Outbound-focused sales role responsible for prospecting construction-industry clients, making high-volume calls, scheduling and qualifying strategy sessions, and handing off SQLs to Account Executives. Use phone, email, LinkedIn, and CRM cadences to meet KPIs, nurture leads to ensure show rates, and represent the FleetWatcher product at occasional trade shows. Continuous improvement of outreach using established sales methodologies.

Conduct high-volume outbound outreach (phone, email, LinkedIn) to identify and qualify construction-industry prospects, set strategy sessions, ensure show rates, and drive product adoption. Build cadences, collaborate with Account Executives, perform cold calling, and represent the company at trade shows. Meet strict daily and monthly activity and meeting targets while refining outreach using proven sales methodologies.

Identify and engage prospective clients via phone, email, and LinkedIn to schedule strategy sessions for Account Executives. Meet high-volume outbound activity metrics, qualify leads, maintain outreach cadences, nurture prospects to achieve show-up and MAU targets, collaborate with sales team, represent the company at trade shows, and continuously refine outreach techniques.

Generate and qualify outbound leads via phone, email, and LinkedIn; hit daily call/talk-time and monthly meeting KPIs; set and nurture Strategy Sessions; collaborate with Account Executives; track leads in CRM; occasionally travel to trade shows; continuously improve outreach using established sales methodologies.