Jobs at Tinker Federal Credit Union

Supports organization-wide governance, risk, and compliance initiatives involving information security, data governance, AI governance, regulatory requirements, risk assessments, controls, policies, and standards. The role monitors compliance obligations, assesses information-asset risks, interprets contractual requirements, prepares reporting, and collaborates with technology teams to achieve compliant operational practices.

Leads enterprise product strategy, digital experiences, technology-enabled solutions, and member experience transformation for a credit union. Aligns products, channels, technologies, and services with strategic objectives and member needs while driving innovation, engagement, organizational performance, and sustainable growth. Oversees strategic planning, portfolio investment decisions, digital banking advancement, stakeholder alignment, change leadership, regulatory considerations, and cross-functional execution.

Develops, tests, documents, maintains, and supports computer programs, integrations, batch processes, utilities, reports, and related code. The role contributes to disaster recovery planning and corporate data management, ensuring system reliability, security, accessibility, and performance. Responsibilities include collaborating across teams, managing multiple projects, participating in rotating on-call coverage, and traveling to various locations as needed. Candidates need strong analytical, organizational, programming, problem-solving, communication, and independent-work skills.

Leads TFCU’s government affairs function, developing and executing legislative, regulatory, and political engagement strategies. Evaluates public policy developments, advises executives on risks and opportunities, manages advocacy programs and external partners, and represents the organization before officials, regulators, and associations. Oversees budgets, consultants, vendors, compliance requirements, executive briefings, and cross-functional initiatives. Requires lobbying registration, senior government affairs experience, travel, and occasional varied hours.

Designs, evaluates, and optimizes enterprise technology solutions across applications, infrastructure, data platforms, integrations, automation, and governance. Identifies technical gaps, inefficiencies, risks, and technical debt, then develops scalable, secure, cost-effective solutions. Provides strategic leadership for enterprise architecture and collaborates with technical teams, business stakeholders, vendors, and organizational leaders. Requires a bachelor’s degree and ten years of relevant architecture, integration, or enterprise solutions engineering experience.

Leads financial planning, forecasting, modeling, variance analysis, and performance reporting for a credit union. Provides actionable insights to support strategic decisions, resource allocation, and financial discipline. Manages a team, partners cross-functionally, develops financial plans, and presents data-driven recommendations to leadership. The role requires advanced Excel and financial modeling expertise, proficiency with Anaplan, ERP systems, Power BI, and strong knowledge of GAAP and financial reporting.

Develop and support Salesforce solutions, including Apex, Lightning Components, integrations, automation, reports, and platform enhancements. Responsibilities include coding, testing, documentation, deployments, data management, security, system continuity, disaster recovery, and application stability. The role collaborates with business and technical stakeholders, manages multiple priorities, troubleshoots issues, and may require on-call work, nonstandard hours, and overnight travel.

Designs and leads complex Salesforce architectures for a major digital transformation. Establishes technical standards, integrates Salesforce with enterprise systems, and enables unified digital origination, omnichannel service, AI-assisted decisioning, and journey orchestration. The role requires advanced Salesforce development and configuration expertise, security and data protection knowledge, CI/CD and release governance experience, and the ability to translate business requirements into scalable architectural solutions.

Administers, configures, supports, tests, and optimizes Salesforce environments, with emphasis on usability, data integrity, security, automation, reporting, and reliability. Manages users and system configurations, resolves application and integration issues, gathers requirements from business stakeholders, and delivers scalable solutions. The role supports Salesforce Financial Services Cloud and may require occasional overnight travel, on-call work, and nonstandard schedules.

Coordinates maintenance, support, enhancements, and user resources for lending operations systems. Partners with Information Technology, vendors, and business stakeholders to implement system changes, resolve issues, train staff, and support technology initiatives. Ensures supported platforms are efficient, scalable, consistent, and compliant with lending regulations. The role requires knowledge of consumer lending, loan origination systems, financial technology platforms, workflow tools, and related business applications.

Supports and administers corporate business applications and databases by performing updates, upgrades, testing, implementation, troubleshooting, monitoring, and system administration. The role maintains system reliability and service levels, supports Windows and UNIX environments, and collaborates with management, departments, employees, and members. Responsibilities include diagnosing application, database, software, and operational issues while managing multiple priorities and maintaining complex business systems.

Provides member and cardholder services for ATM, debit, and credit card accounts. Responsibilities include analyzing disputes, initiating chargebacks, processing monetary and non-monetary account adjustments, balancing ATMs, imaging transactions, collaborating across departments, handling complex card-service tasks, and leading projects as needed. Requires a high school diploma or equivalent, two years of related experience, knowledge of card-network rules and regulations, and proficiency with Symitar, TransFund, and FiServ/Velera.

Leads enterprise-wide organizational change management, stakeholder engagement, and internal communications. Advises executive leadership, builds organizational readiness, drives adoption of strategic initiatives, and strengthens employee engagement. Establishes and matures change management or communications capabilities, governance, and service delivery. Oversees executive messaging, communication channels, change impact assessments, adoption measurement, vendor management, and cross-functional transformation initiatives within a regulated financial institution.

Manages secondary mortgage market activities, including rate locks, loan commitments, pricing, hedging, investor loan sales, investor records, and management reporting. Analyzes investor pricing, market conditions, pipeline risk, margins, and execution strategies while ensuring compliance with mortgage lending regulations and investor requirements. Uses mortgage pricing and loan origination systems to support accurate, timely loan sale execution and communicates pricing and market insights to internal and external stakeholders.

Supports administration, execution, optimization, testing, troubleshooting, and reporting for Salesforce Marketing Cloud and related marketing technologies. Develops targeted, personalized, data-driven member communications across channels using segmentation, behavioral insights, automated journeys, and lifecycle marketing strategies. Partners with marketing, technology, vendors, and business stakeholders to ensure compliant campaign execution, accurate data, effective integrations, quality assurance, and platform improvements.