Jobs at TiDB, powered by PingCAP

Own North American GTM and sales operations analytics, including market research, pipeline and forecast reporting, sales commission calculations, CRM data integrity, and AI-driven workflow automation. Translate internal and external data into recommendations for regional leadership, build automated systems with LLMs and low-code tools, and coordinate strategy and priorities between North America and global headquarters.

The Sales Account Manager is responsible for selling products and consulting services, building customer partnerships, and ensuring customer satisfaction while driving product commercialization in the Japanese market.

Lead TiDB sales to game publishers and developers: prospect, propose database and cloud solutions, drive enterprise deals with PreSales, manage escalations, and build the game sales team, processes, and customer-success culture.

エンタープライズ顧客（通信、リテール、製造等）向けにTiDBを核としたソリューション提案から導入・拡大までをリード。プリセールスや社内各部署と連携し大型案件の獲得・エスカレーション管理、セールス基盤・プロセス構築、カスタマーサクセス文化の醸成を推進します。

Lead technical presales activities: educate prospects on TiDB, design hybrid transactional/analytical solutions, produce demos and POCs, respond to RFPs, support implementations, document architectures, and relay customer feedback to product and engineering teams.

Drive partner-led growth by building and managing relationships with systems integrators, cloud providers, and other partners. Promote TiDB products and services, develop joint go-to-market plans, negotiate deals and contracts, and coordinate internal teams to enable partner onboarding, technical support, and successful business expansion.

As a Solution Architect, you will build relationships with clients, design database solutions, and lead technical efforts while promoting PingCAP's products and services. Collaborate with clients on database choices and develop content to assist with data implementations.