Jobs at Thunder (thundersf.com)

Provide first-line technical support for hardware, software, and end-user issues. Administer Google Workspace, install and update software, maintain IT assets, and perform system maintenance and backups. Support SOC 2, GDPR, and CCPA compliance audits using platforms such as Drata, prepare compliance documentation, and remediate controls. Document solutions, train users, improve IT processes, and work during US time zones.

Manage QuickBooks, bank reconciliations, month-end close, balance sheet and payroll reconciliations, financial reporting, sales invoicing, and commission calculations. Ensure Philippine financial compliance, maintain audit-ready documentation and internal controls, collaborate across departments, and support process improvements and cost-saving initiatives.

Lead discovery workshops and architect Salesforce Data 360 solutions that unify enterprise data through ingestion, identity resolution, governance, zero-copy integrations, segmentation, and real-time activation. Design integrations across Salesforce clouds and external data sources, define marketing and customer lifecycle strategies, and support pre-sales engagements. The role requires hands-on Data Cloud implementation expertise, data modeling, privacy and consent knowledge, and active Salesforce certifications.

The AWS/Amazon Connect Developer will architect and manage AWS Connect solutions, automate cloud integrations, and collaborate with teams on Salesforce projects, leveraging AI in contact centers.

Lead implementation and configuration of Salesforce CPQ/Revenue Cloud/Billing solutions, integrate data and APIs, apply SDLC and system design, develop using Salesforce/Java/JavaScript/XML, document architectures, mentor junior staff, and support prototyping and governance.

Develop and maintain Salesforce solutions using Apex, Lightning Web Components, Flow, and SOQL. Build integrations, configure security and SSO, troubleshoot production issues, manage releases and deployments, and automate internal operations. Collaborate with stakeholders to translate business requirements into scalable solutions, maintain documentation, and evaluate AI capabilities. The role requires Certinia PSA experience and supports Salesforce administration, testing, deployment, and platform optimization in a remote Manila-based environment.

Lead quality assurance for Federal Salesforce Public Sector solutions by designing functional, performance, and security test plans; ensuring compliance with Federal standards; identifying and mitigating risks; collaborating with architects, developers, and business analysts; reporting quality metrics; and validating Salesforce Government Cloud Plus, Service Cloud, Experience Cloud, Agentforce, and AI capabilities.

Designs and executes end-to-end quality assurance testing for Federal Salesforce and MuleSoft solutions. Tests functionality, performance, security, APIs, data transformations, authentication, and integrations with legacy systems. Identifies defects and risks, validates technical specifications, tracks quality metrics, and collaborates with architects, developers, program managers, and business analysts. The role requires strong API testing expertise, MuleSoft knowledge, Federal security and compliance awareness, U.S. citizenship, and willingness to obtain security clearances.

Lead MuleSoft-based integration architecture and delivery for production-first agent-enabled use cases. Define API-led designs, integrate enterprise systems and Data/AI platforms, drive delivery, governance, and stakeholder alignment to deliver measurable business outcomes within timelines.

Design, develop, and deploy Agentforce AI agents and custom actions on the Salesforce platform. Build Apex classes, LWCs, flows, and API integrations with Data Cloud and legacy federal systems. Enforce AI safety, federal security/compliance, support testing/UAT, and enable secure DevSecOps/CI/CD deployments in cleared environments.

Design, develop, and deploy Agentforce AI agents and custom actions on Salesforce. Build Apex, LWCs, flows, and secure API integrations with legacy federal systems and Data Cloud. Ensure AI safety, compliance, testing, and support CI/CD/DevSecOps practices in cleared federal environments.

Lead architecture and delivery for complex Salesforce ecosystems: translate sales inputs into Technical Design Documents, develop Apex/LWC solutions, manage cross-cloud integrations and data migrations, run client workshops, oversee onshore/offshore teams, and enforce development best practices and release management.

Design and lead Salesforce Revenue Cloud (CPQ & Billing) architectures, collaborate with business and technical stakeholders, produce solution documentation, govern implementation deliverables, mentor consultants, and promote reusable architecture assets and best practices.

Design, build, and maintain secure Salesforce solutions (Apex, LWC, Experience Cloud). Create constituent portals, implement automations and integrations with legacy federal systems, support CI/CD/DevSecOps, participate in reviews and UAT, and collaborate with architects and BAs to meet federal compliance and mission requirements.

Support delivery of Salesforce solutions for Federal clients by eliciting and documenting requirements, translating needs into secure Salesforce functionality, facilitating workshops and UAT, and ensuring compliance with Federal security and ATO requirements while collaborating with developers, architects, PMs, and stakeholders.

Lead technical design and delivery of scalable Salesforce architectures with emphasis on unifying customer data via Data Cloud. Translate business requirements into solutions, define system architecture and data models, oversee development and integrations, enforce coding standards, estimate technical effort, and support sales and client-facing activities.

Design and build secure MuleSoft integrations connecting Salesforce (Experience Cloud, PSS) with legacy government databases, ERPs, and third-party systems. Implement REST/SOAP APIs, Apex and LWC components, data pipelines, and API-led modernization while enforcing FedRAMP/NIST compliance and collaborating with architects and federal stakeholders in an Agile delivery model.

Serve as Scrum Master for a federal Salesforce delivery team focusing on Experience Cloud and Agentforce AI. Facilitate Agile ceremonies, remove impediments, align sprints with federal ATO/NIST compliance, track and report metrics (velocity, burndown) using Jira/Azure DevOps, coach teams and stakeholders, and ensure continuous delivery and release readiness.

Sell Salesforce professional services within Manufacturing or TMT verticals. Build pipeline, align with Salesforce account teams, shape multi-cloud solutions, run complex pursuits, negotiate SOW/MSA, forecast in Salesforce, and expand accounts.

Build and deliver MuleSoft API-led integrations and platform configurations. Design System, Process, and Experience APIs; implement event-driven and real-time integrations; enable AI/LLM agent interactions; configure Anypoint Platform and Flex Gateway; support CI/CD, observability, and production readiness in agile delivery cycles.