Jobs at Thunder (thundersf.com)

Leads delivery of a large-scale Federal Salesforce program, managing scope, schedule, budget, risks, reporting, release readiness, documentation, and cross-workstream coordination. Serves as the primary customer-facing contact for cleared Federal stakeholders, provides executive status reporting and dashboards, ensures compliance with Federal and Salesforce Government Cloud Plus requirements, and coordinates architects, developers, business analysts, and QA teams.

Develop and optimize Amazon Connect contact center solutions integrated with AWS and Salesforce. Responsibilities include architecting serverless infrastructure, creating Contact Flows, developing automation with CloudFormation or CDK, and implementing conversational AI using Lex, Bedrock, Nova 2 Sonic, Contact Lens, and Agentic CX Designer. The role also involves Salesforce customization, Apex and Lightning Web Component development, CI/CD, cross-functional collaboration, and occasional client-site travel.

Lead technical presales pursuits for Salesforce consulting engagements. Responsibilities include discovery, solution architecture, Salesforce demonstrations and proofs of concept, project scoping and estimation, proposal and SOW development, partnership with Salesforce sales teams, and delivery handoffs. The role also develops reusable demo assets, estimation templates, and solution accelerators while supporting technical win rates, bookings, margin accuracy, and stakeholder satisfaction.

Designs and develops secure, scalable integrations between Salesforce, MuleSoft, legacy government systems, databases, ERPs, and constituent portals. Builds APIs, data pipelines, Apex utilities, triggers, and Lightning Web Components while supporting Public Sector Solutions workflows. Modernizes legacy systems through API-led approaches and enforces FedRAMP, NIST, and PII/PHI safeguards. Collaborates with architects, project leads, and federal stakeholders in Agile delivery teams.

Design, build, and maintain secure Salesforce solutions (Apex, LWC, Experience Cloud). Create constituent portals, implement automations and integrations with legacy federal systems, support CI/CD/DevSecOps, participate in reviews and UAT, and collaborate with architects and BAs to meet federal compliance and mission requirements.

Design and develop secure, scalable Salesforce integrations using MuleSoft, REST/SOAP APIs, and data pipelines. Build Apex, Lightning Web Components, and Experience Cloud integrations supporting federal workflows such as licensing, permitting, inspections, and case management. Modernize legacy government systems through API-led architecture while enforcing FedRAMP, NIST, and PII/PHI safeguards. Collaborate with architects, project leads, and federal stakeholders in Agile teams.

Manage QuickBooks, bank reconciliations, month-end close, balance sheet and payroll reconciliations, financial reporting, sales invoicing, and commission calculations. Ensure Philippine financial compliance, maintain audit-ready documentation and internal controls, collaborate across departments, and support process improvements and cost-saving initiatives.

Design, develop, and deploy Agentforce AI agents and custom actions on Salesforce. Build Apex, LWCs, flows, and secure API integrations with legacy federal systems and Data Cloud. Ensure AI safety, compliance, testing, and support CI/CD/DevSecOps practices in cleared federal environments.

Serve as Scrum Master for a federal Salesforce delivery team focusing on Experience Cloud and Agentforce AI. Facilitate Agile ceremonies, remove impediments, align sprints with federal ATO/NIST compliance, track and report metrics (velocity, burndown) using Jira/Azure DevOps, coach teams and stakeholders, and ensure continuous delivery and release readiness.