Teams at Thunder (thundersf.com)

Leads delivery of a large-scale Federal Salesforce program, managing scope, schedule, budget, risks, reporting, release readiness, documentation, and cross-workstream coordination. Serves as the primary customer-facing contact for cleared Federal stakeholders, provides executive status reporting and dashboards, ensures compliance with Federal and Salesforce Government Cloud Plus requirements, and coordinates architects, developers, business analysts, and QA teams.

Develop and optimize Amazon Connect contact center solutions integrated with AWS and Salesforce. Responsibilities include architecting serverless infrastructure, creating Contact Flows, developing automation with CloudFormation or CDK, and implementing conversational AI using Lex, Bedrock, Nova 2 Sonic, Contact Lens, and Agentic CX Designer. The role also involves Salesforce customization, Apex and Lightning Web Component development, CI/CD, cross-functional collaboration, and occasional client-site travel.

Lead technical presales pursuits for Salesforce consulting engagements. Responsibilities include discovery, solution architecture, Salesforce demonstrations and proofs of concept, project scoping and estimation, proposal and SOW development, partnership with Salesforce sales teams, and delivery handoffs. The role also develops reusable demo assets, estimation templates, and solution accelerators while supporting technical win rates, bookings, margin accuracy, and stakeholder satisfaction.