Jobs at Thorne

Support the Quality Management System by maintaining controlled documents and quality records. Coordinate document creation, review, approval, change requests, and archival. Prepare and verify batch packets and records for production, support ERP and quality transactions, respond to COA requests, scan/file records, and assist with audits and continuous improvement to ensure cGMP/GDP compliance.

Support production leadership in daily operations of the Encapsulation department, manage staffing/equipment/workflow, ensure cGMP/FDA/OSHA compliance, review production records, partner with QA/Lab to resolve quality issues, drive continuous improvement, train and coach operators, and maintain inspection-ready, safe, efficient manufacturing.

Supervise daily analytical laboratory operations on a weekend night shift, lead and train staff, manage workflows, review data and documentation, oversee instrument maintenance and compliance with GLP/cGMP/ISO17025, lead OOS investigations, partner with cross-functional teams, and drive continuous improvement and data integrity.

Provide operational support across payroll, benefits, and HR functions including onboarding, ADP data entry, benefits reconciliation, audits, policy and job description management, HR records maintenance, compliance, and employee-facing support. Serve as backup for payroll and onboarding tasks while ensuring confidentiality and accurate HR reporting.

Receive, log, and route laboratory samples; enter and maintain sample data in LIMS; perform FT-NIR analyses; assemble and verify QC data and documentation; support product release and maintain cGMP/GDP/ISO17025-compliant records while coordinating with QC, QA, manufacturing, and external labs.

Owner of execution for a portfolio of eCommerce platform initiatives: support discovery, prioritization, and delivery; write specs and acceptance criteria; run A/B test support and data tracking; coordinate cross-functional stakeholders and third-party vendors to deliver features on time and measure impact.

Lead and coach the Customer Experience team across phone, email, chat, social and digital channels. Manage daily operations, performance metrics, QA coaching, workforce planning, escalations, and compliance. Partner cross-functionally to resolve recurring customer pain points, support onboarding and training, and implement new technology and self-service capabilities to improve customer outcomes and operational efficiency.

Support and lead engineering projects for manufacturing lines, producing CAD layouts and solid models, coordinating installations, validations (IQ/OQ/PQ), FAT/SAT, RFQs, budgets, and cross-functional production support while ensuring cGMP and OSHA compliance.

Lead supplier quality and audit activities, manage CAPA and change control, investigate complaints and adverse events, oversee stability and PQRs, maintain supplier qualifications and agreements, support regulatory audits and SOPs, and drive continuous quality improvements in a cGMP manufacturing environment.

Coordinate and document QC laboratory analyses, generate and review certificates of analysis, enter and verify outside lab results in LIMS, support batch release and ISO 17025/cGMP compliance, and maintain accurate QC records.

Drafts and revises controlled manufacturing documents (SOPs, WIs, GMP forms) to ensure cGMP/GDP compliance. Coordinates QMS reviews, performs periodic record reviews, supports production teams, leads cross-functional meetings, and assists with clerical and production support tasks to maintain accurate, current documentation.

Lead development and execution of corporate EHS programs, drive behavior-based safety, conduct risk assessments and incident investigations, deliver training, ensure OSHA/FDA/cGMP compliance, manage workers' compensation and emergency response, and build a high-performing safety team.

Lead execution of equipment, relocation, automation, and plant improvement projects from concept to commissioning. Manage cross-functional teams, develop CapEx business cases, create equipment specs and RFQs, oversee installations, validations (IQ/OQ/PQ), PFMEAs, drawings, testing (FAT/SAT), mentor engineers, and support production troubleshooting and continuous improvement.

Lead and manage QC operations across raw materials, in-process, and finished goods in a cGMP-regulated manufacturing environment. Oversee inspection, sampling, testing, equipment readiness, personnel development, investigations, CAPA, and cross-functional continuous improvement to ensure compliance with SOPs and regulatory requirements.

Lead strategy, roadmap, and execution of Thorne.com consumer eCommerce experiences. Drive product discovery, experimentation, and cross-functional delivery across homepage, PLP, PDP, search, cart/checkout, post-purchase, and personalization to improve conversion, engagement, retention, and lifetime value. Partner with Engineering, Design, Data, and Marketing to define requirements, run experiments, and measure eCommerce KPIs. Facilitate workshops, prioritize roadmap, and champion a customer-first, data-informed approach.

Supervise daily operations of the Analytical Laboratory to ensure quality, compliance, and audit readiness. Oversee staff training, review QC documentation and test results, investigate OOS events, maintain instruments and software, enforce GLP/cGMP/SOPs and ISO 17025 requirements, and coordinate with quality and other departments to maintain lab efficiency and regulatory compliance.

Drive process improvement across manufacturing, logistics, and service operations using Lean Six Sigma tools. Analyze workflows, perform time studies, design layouts, build staffing and cost models, track KPIs, coach teams on CI methods, and implement governance to improve safety, productivity, and quality.

Manage quality processes including product certification, CAPA, deviations, nonconforming material, customer complaints, internal audits, SOP updates, and stability testing coordination. Liaise with third-party certifiers and contract manufacturers, produce KPI and status reports, support GMP/FDA/OSHA compliance, and drive process improvements.

Support enterprise project management by preparing status reports, tracking KPIs, managing risks and dependencies, and building dashboards. Assist with portfolio analysis, business case and ROI tracking, executive presentations, and cross-functional stakeholder communication. Perform data validation, analysis, and executive‑ready reporting to support timely project execution.

Lead design, development, migration, and operation of enterprise integrations using MuleSoft. Architect scalable, secure APIs and data flows, standardize patterns, maintain documentation and runbooks, build CI/CD pipelines (Azure DevOps), mentor teams, collaborate with Salesforce stakeholders, and respond to production incidents while driving sunset of legacy integration tools.