Jobs at TheGuarantors

Lead and coach the Strategic Accounts team to acquire and grow enterprise clients, manage P&L and revenue targets, maintain CRM hygiene and forecasts, partner cross-functionally on product and GTM, and use data to improve client usage and uncover new revenue.

The AI Solutions Architect designs and implements AI-enabled solutions across operations, collaborating with various teams to translate business needs into production-ready systems.

Manage and optimize HubSpot CRM, design complex workflows and integrations, partner with Sales/Marketing/Data/Product/Engineering, improve CRM data quality, lead CRM projects end-to-end, and provide user training and documentation.

The Staff Software Engineer will lead cross-team engineering initiatives, mentor teams, and embed within them to resolve urgent technical challenges. Responsibilities include improving engineering quality, driving technical standards, and enhancing delivery using AI-driven tools.

Identify and evaluate growth opportunities for TheGuarantors in New York City; build business cases and commercial strategies; partner with senior leaders and cross-functional teams to implement initiatives; engage customers and spend time in the field; measure and refine impact.

Drive commercial initiatives to improve sales effectiveness: identify growth opportunities, develop strategies and business cases, partner with AEs and cross-functional teams, execute initiatives end-to-end, analyze performance, and measure impact to inform commercial decisions.

Lead development of commercial operating rhythms, performance insights, and scalable RevOps processes. Partner with Sales, Product, Risk, Marketing, Finance, and Operations to improve seller effectiveness, territory design, pipeline management, and enablement. Manage analytical and operational initiatives from problem definition through implementation, adoption, and measurement to drive commercial outcomes.

Develop and execute commercial strategy for the company’s largest customers. Partner with account management to drive expansion and retention, lead strategic planning and executive engagement, coordinate cross-functional teams to deliver customer solutions, produce executive-facing materials, and translate portfolio insights into scalable commercial initiatives.

Manage and grow a portfolio of multifamily operator clients, drive adoption and upsells, present performance data, forecast against goals, coordinate rollouts with AEs, maintain HubSpot records, and travel monthly to meet partners.

Manage a portfolio of multifamily operator clients to reduce bad debt, boost occupancy, and grow partnerships. Drive upsell/cross-sell, lead quarterly business reviews, present performance data, forecast to OKRs, track program metrics, partner with AEs on rollouts, maintain HubSpot records, and travel ~one week per month to meet partners and represent the company at trade shows.

Investigate, evaluate, and resolve property and casualty claims end-to-end. Review policies for coverage, negotiate settlements, maintain accurate documentation, communicate with stakeholders, support legal/compliance activities, and identify process improvements to meet productivity and turnaround targets.

Build and maintain scalable backend microservices and developer-facing APIs, lead projects end-to-end, collaborate with product and engineering teams, design secure/versioned APIs, and manage cloud infrastructure using IaC.

Manage and grow a portfolio of multifamily operator clients, drive upsell/cross-sell, present performance data, forecast to goals, ensure HubSpot CRM accuracy, and travel monthly to meet partners.

Lead full-cycle recruiting across departments and levels, design sourcing strategies for technical and non-technical roles, build talent pipelines, partner with hiring managers on hiring profiles and interview plans, advise on interviewing and offer strategy, and collaborate on onboarding.

Provide administrative and operational support to Partner Success, handle inbound tickets within SLAs, run group retrainings, schedule onboarding and partner meetings, maintain HubSpot records, perform audits, and escalate complex or high-risk issues with recommendations.

Lead the product roadmap for Zero Gap Renters Insurance, turning early customer learning into scalable features. Partner with engineering, design, insurance, compliance, operations, and GTM teams to improve adoption, compliance, retention, operational efficiency, and profitability while defining metrics and driving data-informed decisions.

Manage and support contracted multifamily clients through training, account management, presentations, and CRM upkeep. Drive product adoption, meet KPIs and quotas, collect feedback, run site visits and local events, and occasionally travel to headquarters.

Support and train B2B clients and leasing teams through in-person and virtual presentations, manage partner accounts and CRM records, monitor referral pipelines, meet monthly KPIs/quota, collect product feedback, hold site visits and local events, and occasionally travel to headquarters.

Design, build, and operate backend services and APIs for deal and application lifecycle; migrate a monolith to microservices; own features end-to-end; collaborate with product, QA, and designers; improve reliability, scalability, and developer experience; mentor engineers and lead technical design.

Lead multiple engineering teams and Engineering Managers to deliver scalable landlord-facing products. Drive technical strategy, architecture, execution discipline, and product partnership. Improve delivery predictability, team health, hiring, and leadership development to ensure high-impact, reliable systems that support multifamily operators and landlord workflows.