Jobs at TheGuarantors

Identify and evaluate growth opportunities for TheGuarantors in New York City; build business cases and commercial strategies; partner with senior leaders and cross-functional teams to implement initiatives; engage customers and spend time in the field; measure and refine impact.

Drive commercial initiatives to improve sales effectiveness: identify growth opportunities, develop strategies and business cases, partner with AEs and cross-functional teams, execute initiatives end-to-end, analyze performance, and measure impact to inform commercial decisions.

Lead development of commercial operating rhythms, performance insights, and scalable RevOps processes. Partner with Sales, Product, Risk, Marketing, Finance, and Operations to improve seller effectiveness, territory design, pipeline management, and enablement. Manage analytical and operational initiatives from problem definition through implementation, adoption, and measurement to drive commercial outcomes.

Manage a portfolio of multifamily operator clients to reduce bad debt, boost occupancy, and grow partnerships. Drive upsell/cross-sell, lead quarterly business reviews, present performance data, forecast to OKRs, track program metrics, partner with AEs on rollouts, maintain HubSpot records, and travel ~one week per month to meet partners and represent the company at trade shows.

Manage and grow a portfolio of multifamily operator clients, drive upsell/cross-sell, present performance data, forecast to goals, ensure HubSpot CRM accuracy, and travel monthly to meet partners.

Build and maintain scalable backend microservices and developer-facing APIs, lead projects end-to-end, collaborate with product and engineering teams, design secure/versioned APIs, and manage cloud infrastructure using IaC.

Lead full-cycle recruiting across departments and levels, design sourcing strategies for technical and non-technical roles, build talent pipelines, partner with hiring managers on hiring profiles and interview plans, advise on interviewing and offer strategy, and collaborate on onboarding.

Develop and execute commercial strategy for the company’s largest customers. Partner with account management to drive expansion and retention, lead strategic planning and executive engagement, coordinate cross-functional teams to deliver customer solutions, produce executive-facing materials, and translate portfolio insights into scalable commercial initiatives.

Build and own underwriting and pricing decision systems end-to-end: design, implement, and operate backend services, integrate data sources, implement rules, improve pricing, and partner with product, risk, and operations to deliver production-quality solutions.

Lead the product roadmap for Zero Gap Renters Insurance, turning early customer learning into scalable features. Partner with engineering, design, insurance, compliance, operations, and GTM teams to improve adoption, compliance, retention, operational efficiency, and profitability while defining metrics and driving data-informed decisions.

Design, build, and operate backend services and APIs for deal and application lifecycle; migrate a monolith to microservices; own features end-to-end; collaborate with product, QA, and designers; improve reliability, scalability, and developer experience; mentor engineers and lead technical design.

Support and train B2B clients and leasing teams through in-person and virtual presentations, manage partner accounts and CRM records, monitor referral pipelines, meet monthly KPIs/quota, collect product feedback, hold site visits and local events, and occasionally travel to headquarters.

Manage and support contracted multifamily clients through training, account management, presentations, and CRM upkeep. Drive product adoption, meet KPIs and quotas, collect feedback, run site visits and local events, and occasionally travel to headquarters.

Lead and scale HubSpot email and automation programs. Build and maintain reusable email templates/modules using HubL and HTML/CSS, segment audiences with a complex HubSpot data model, create and manage advanced workflows, debug rendering and data issues, document patterns, define KPIs, build reporting, and run experiments to improve engagement, deliverability, and business impact while partnering cross-functionally.

Lead mid-market multifamily sales across a large West Coast territory, acquire new logos, generate pipeline via events and outreach, build buying committees, consultatively sell and cross-sell products, forecast to quarterly OKRs, partner with account managers for rollouts, maintain HubSpot records, represent the company at tradeshows, and travel roughly one week per month.

Own full-cycle B2B sales to acquire net-new multifamily property management clients: prospect, conduct discovery, build demos, close deals, support account launches, represent the company at events, track pipeline and competitive intelligence, and partner with GTM, Account Management, Marketing, and Customer Success to meet quota and improve sales processes while maintaining regulatory compliance.

Own full-cycle sales for a named book of multifamily property management clients: drive account engagement strategy, demos, launches, QBRs, and growth. Coordinate with Partner Success, GTM, Marketing, and Customer Success, manage pipeline and performance data, handle objections, ensure regulatory compliance, and improve pitch processes while meeting quota and delivering accurate, timely account management.

Own full-cycle sales on a named book while driving adoption of TheGuarantors products. Deliver virtual/in-person training, support leasing teams, monitor referral pipelines, collect product feedback, analyze client performance, and collaborate with Account Management and GTM teams to increase usage and expand business.

Serve and support regional multifamily clients through onboarding, training, presentations, account coordination, and site visits. Drive product adoption, monitor referral pipelines, maintain HubSpot records, collaborate with AEs/AMs, meet KPIs/quotas, collect customer feedback, and represent the company at local events and periodic NYC visits.

Lead the Inside Partner Success team to deliver timely inbound support and outbound partner initiatives. Manage SLAs, KPIs, ticket resolution, CRM hygiene (HubSpot/Zendesk), coaching, cross-functional escalations, training programs, and data-driven improvements to drive partner adoption and program usage.