Senior Product Manager, ZGRI

Reposted 17 Days Ago
New York, NY, USA
Hybrid
180K-215K Annually
Junior
Fintech • Real Estate
TheGuarantors offers renters and landlords a comprehensive suite of financial tools designed to benefit both sides.
The Role
Lead the product roadmap for Zero Gap Renters Insurance, turning early customer learning into scalable features. Partner with engineering, design, insurance, compliance, operations, and GTM teams to improve adoption, compliance, retention, operational efficiency, and profitability while defining metrics and driving data-informed decisions.
Summary Generated by Built In

TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default. With $7B+ in lease value protected, we work with 9 of the country’s top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500.

The Role

TheGuarantors is looking for a Senior Product Manager to help scale Zero Gap Renters Insurance, a compliance product built for property management companies seeking confidence that every unit across a property has required liability coverage.

This product is crossing the threshold from the 0-to-1 phase. We have early signals on customer needs, a clearer path toward product-market fit, and a large opportunity to build a product that can scale profitably. The next chapter is about turning customer learnings into a repeatable, reliable, and commercially successful product that can support 100%+ year-over-year top-line growth.

As the product lead for Zero Gap Renters Insurance, you will own meaningful product surfaces and workflows that exist across our customers, operations, and carrier partners. You will collaborate with design, engineering, insurance product, compliance, operations, customer success, and go-to-market teams to improve the product experience, strengthen compliance outcomes, and enable scalable growth.

This role is for you if you want:

  • Product ownership and growth: Take ownership of an established product with significant opportunity to expand its capabilities, scale its impact, and shape its long-term product strategy.
  • Product complexity: Solving the operational complexity of this product and the disparate data sources we work with is crucial to the role.
  • Meaningful impact: What you build will likely have a direct and visible impact on our revenue and growth trajectory over the coming years.

What You’ll Own

  • Full product roadmap for ZGRI: renter's compliance verification flow, insurance product enrollment, and consolidated operator dashboard (HO4 + TLL).
  • Operational process discovery and automation planning in close partnership with the operations team.
  • Carrier engagement: working with external renter's insurance carriers to streamline and automate processes where applicable.
  • GTM partnership: collaborating with ZGRI's GTM lead on ICP definition, commercial positioning, and the scaling strategy.
  • Metrics co-ownership: defining and tracking success criteria across compliance rates, TLL enrollment velocity, operator adoption, and revenue growth.
  • Cross-functional stakeholder management spanning operations, sales, engineering, finance, and external carrier partners.
What We’re Looking For
  • 6+ years in product management, with demonstrated 0-to-1 experience building new products or product lines from an early stage.
  • Proven ability to translate complex operational processes into product requirements, including direct experience conducting process discovery with operations or compliance teams.
  • Strong cross-functional stakeholder management, with a track record of aligning sales, operations, and engineering around shared outcomes.
  • Commercial fluency: ability to engage and partner with a GTM counterpart to define ICP, positioning, and revenue strategy.
  • Excellent written and verbal communication, including with executive stakeholders and external partners.
Nice To Have
  • Background in insurance, insurtech, or a highly regulated fintech environment — familiarity with carrier relationships, compliance requirements, or insurance product mechanics is a meaningful advantage.
  • Experience in residential real estate or proptech.
  • PM experience with process automation or workflow tooling
  • Experience in a PE-backed or high-growth scaling environment.


Benefits

  • Opportunities to make an impact within a fast growing company
  • Medical, dental, & vision insurance, beginning day one
  • Health savings account with employer contribution
  • Flexible spending accounts (healthcare, dependent care, commuter)
  • 401(k)
  • Generous PTO and paid holidays
  • In-office lunch Perk
  • Flexible working hours
  • Paid parental leave
  • Company sponsored short and long term disability


Base Salary

The base salary range is between $180,000 - $215,000 annually.

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.



TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.

Skills Required

  • At least 2+ years of experience as a product manager, associate product manager, product owner, or similar role building software products.
  • Comfortable working on products that are still maturing and discovering customer needs.
  • Ability to turn ambiguous problems into clear product opportunities, requirements, and execution plans.
  • Analytical and outcome-oriented; uses metrics and qualitative feedback to shape product direction.
  • Ability to work effectively with engineers, designers, operators, customer-facing teams, and business stakeholders.
  • Clear communicator who can explain tradeoffs, priorities, and product decisions to different audiences.
  • Strong product judgment balancing customer value, business impact, usability, operational complexity, and risk.
  • Comfortable learning about insurance, compliance, property management, and regulated workflows.
  • Experience with B2B SaaS, insurance, fintech, proptech, compliance products, or workflow automation.
  • Experience building products for enterprise or mid-market customers.
  • Experience moving products from early-stage validation into scale.
  • Familiarity with property management companies, renters insurance, liability coverage, or resident compliance workflows.
  • Experience using product analytics, funnel metrics, customer interviews, and experimentation to guide product decisions.

TheGuarantors Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TheGuarantors and has not been reviewed or approved by TheGuarantors.

  • Healthcare Strength — Day-one medical, dental, and vision coverage is prominently advertised, indicating strong core health offerings. Additional sources list HSA/FSA options that round out the healthcare package.
  • Leave & Time Off Breadth — Flexible time off with paid parental leave is emphasized and echoed by third-party benefits grids. This points to broad time-off coverage that supports different life events.
  • Wellbeing & Lifestyle Benefits — A flexible hybrid setup, an in-office lunch stipend, and commuter benefits allowing pre-tax contributions for transit and parking are highlighted. These extras enhance daily convenience and work-life balance.

TheGuarantors Insights

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The Company
HQ: New York, NY
225 Employees
Year Founded: 2015

What We Do

At TheGuarantors, we offer unmatched insurance solutions for both renters and property operators—covering every lease, every time. Our mission is simple: to give renters better access to their ideal homes while empowering operators with stronger protection and new growth opportunities. By leveraging our real estate expertise, we help operators qualify renters faster and reduce the risk of rental income loss. Our commitment to exceptional service has earned us a 99% retention rate among owners and operators. With $4 billion in rent and deposits guaranteed, TheGuarantors is trusted in over 3 million units nationwide. We’re proud to be recognized as one of Inc. 5000’s fastest-growing companies, a Forbes Best Startup Employer, and a member of Deloitte’s 2024 Technology Fast 500. Want to be part of the team revolutionizing the rental experience? Explore our open positions and apply at careers.theguarantors.com.

Why Work With Us

At TheGuarantors, we're passionate about building a brand experience that genuinely advocates for owners, operators, and renters. We work hard to ensure renters can get the home of their dreams while operators get the risk protection they need and deserve.

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