Jobs at The Pueblo of Sandia

Supervises stewarding and dish pantry operations, including dish collection, sorting, machine operation, sanitation, equipment maintenance, inventory, and transporting service items. Ensures cleaning standards, chemical levels, inspections, training, and shift communications are completed. Leads and coaches employees while supporting kitchen and banquet service. The role requires physical work, flexible scheduling, food-handler certification, background screening, and drug testing.

Manages the Pueblo’s employee benefits programs, including provider selection, vendor negotiations, eligibility, enrollment, ACA compliance, 401(k) administration, open enrollment, workers’ compensation, leave programs, and wellness initiatives. Oversees benefit reporting, audits, policies, regulatory compliance, and claim resolution. Supervises benefits staff, manages performance, supports HR budgeting and strategic planning, and recommends program improvements to leadership and Tribal Council.

Directs the Pueblo of Sandia’s comprehensive human resources program, including recruitment, workforce planning, compensation, benefits, training, employee relations, compliance, performance management, and HR records. Establishes policies, oversees budgets and vendor contracts, manages grievances, evaluates workforce data, and advises leadership. Leads HR staff, improves processes and reporting systems, and promotes employee engagement and an inclusive workplace.

Provides cosmetology and hairstyling services, including consultations, hair cutting, coloring, styling, shampooing, nail care, makeup application, and product recommendations. Maintains clean workstations, guest records, sanitation standards, and professional appearance. Rebooks and upsells services, follows company and state regulations, participates in training, and supports team performance goals. The role requires prolonged standing, manual dexterity, customer interaction, and compliance with workplace policies.

Manages daily sportsbook operations, including sports betting, odds-making, line movement, ticket writing and payouts, regulatory compliance, staffing, training, performance management, supplies, budgeting, and guest or team-member issue resolution. Supports casino leadership with reporting, paperwork, policies, procedures, and departmental administration. Requires knowledge of sportsbook practices, casino operations, and tribal, federal, and state gaming requirements.

Handles bingo cash operations by receiving and verifying vault funds, issuing banks to clerks, validating winning cards and signatures, paying winners, safeguarding cash, recording payouts, processing drops, and reconciling balances with supervisors and the cage. Requires accurate cash handling, recordkeeping, public interaction, bingo knowledge, regular attendance, and compliance with gaming licensing and drug-screening requirements.

Supervises beverage operations across multiple bars, lounges, restaurants, and pool areas. Responsibilities include staff hiring, training, scheduling, coaching, performance management, inventory purchasing, supplier relations, financial reconciliation, guest service, responsible alcohol service, safety compliance, incident documentation, and maintaining service quality and revenue performance.

Cleans and maintains guest hallways, stairwells, elevators, vending areas, and housekeeping spaces. Delivers linens and supplies, strips beds, removes trash and soiled linens, stocks closets, assists Guest Room Attendants, responds to guest requests, reports maintenance and lost-and-found issues, and follows housekeeping, safety, sanitation, and customer service procedures.

Supports daily operational and financial reporting, budget and revenue analysis, variance investigation, account reconciliation, and management decision-making. Responsibilities may focus on gaming operations, marketing databases, or food and beverage cost control. The role develops reports and queries, monitors labor and financial trends, maintains internal controls, supports budgeting, audits operational data, and trains managers on reporting systems.

Manages casino table games operations, including staffing, scheduling, training, budgeting, game protection, internal controls, regulatory compliance, and customer service. Supervises table games employees and shift operations, reviews performance, establishes game rules and limits, investigates operational deviations, and supports hiring, discipline, and employee development. Requires availability for nights, weekends, holidays, and stressful operating conditions.

Provides retail sales and guest service for arts, crafts, apparel, jewelry, pottery, tobacco, and other merchandise. Greets guests, answers product questions, processes cash and card transactions through point-of-sale systems, handles special orders, restocks and merchandises inventory, maintains clean displays, answers telephone calls, and directs complex concerns to appropriate offices. Requires regular attendance, customer communication, cash-handling ability, and lifting up to 50 pounds.

Provides non-medical in-home care and companionship for frail elderly and physically or mentally compromised clients. Duties include personal care, mobility assistance, light housekeeping, meal preparation, transportation, emotional support, recreational activities, communication with families and care providers, and following care recommendations. The role requires weekend, holiday, and irregular-hour availability, patient transport, physical assistance, and participation in required training and meetings.

Leads the Player Development Department and Casino Host team, developing strategic plans to increase revenue and retain high-value casino customers. Builds relationships with rated players, creates events and promotional programs, oversees player reinvestment and compliance, manages schedules and budgets, and provides team training, coaching, and performance evaluations. The role requires strong sales, communication, analytical, relationship-management, and supervisory skills in a casino environment.

Provides cocktail and food service in lounge and restaurant venues. Greets guests, records and processes orders through a POS system, delivers beverages and food, handles payments, maintains tables and service areas, promotes menu items, and ensures responsible alcohol service. The role requires teamwork, sanitation, guest-service skills, cash handling, standing and walking for extended periods, weekend and holiday availability, background and drug screening, and required food-handling and New Mexico alcohol-service certifications.

Analyzes, designs, develops, upgrades, and supports information and application systems. Coordinates system administration, security reviews, user requirements, project milestones, training, documentation, and system availability. Provides primary support for key IT system operators, evaluates existing workflows, recommends technology improvements, and participates in 24/7 on-call support.

Directs all casino slot operations, including policies, budgets, machine mix, revenue optimization, compliance, reporting, promotions, staff training, vendor relationships, security procedures, and guest service. Leads department personnel, establishes operational goals, monitors performance, manages technology and slot-bank transfers, and ensures adherence to National Indian Gaming Commission, state compact, Title 31, and tribal requirements.