Jobs at The Gund Company

Processes customer orders through ERP and CRM systems, coordinates with production, purchasing, sales, and customer service, provides order and shipping updates, prepares quotes, manages inventory replenishment, monitors delays, verifies pricing, supports RMAs, and maintains accurate customer records. The role requires responsive customer service, strong organization, attention to detail, multitasking, and proficiency with Microsoft Office.

Supports manufacturing process improvement, troubleshooting, Lean and Kaizen initiatives, root-cause investigations, data analysis, documentation, safety activities, capital projects, CAD drawings, and material or equipment trials. Works under senior engineering or plant leadership while developing manufacturing and continuous improvement expertise. The role also contributes to work instruction updates, A3 projects, process optimization, and implementation of equipment, tooling, and process changes.

Oversee end-to-end order fulfillment and production operations for an assigned value stream, including scheduling, staffing, quality, safety, throughput, inventory, shipping, and profitability. Lead continuous improvement initiatives, kaizens, root-cause analysis, waste reduction, budgeting, and compliance efforts. Coordinate with sales, customer service, estimating, and plant leadership to resolve customer issues and support new product development. Develop, train, and manage supervisors and production personnel.

Supervise daily manufacturing operations, lead and develop production employees, coordinate staffing and workflow, monitor safety, quality, productivity, and delivery metrics, troubleshoot production challenges, implement corrective actions, and drive continuous improvement. The role partners with Quality, Engineering, Maintenance, and leadership teams while supporting training, onboarding, performance management, and compliance with company policies.

Provides technical expertise for generator applications, translates customer requirements into engineered solutions, supports product development, and creates technical marketing content. The role collaborates with internal and external stakeholders, analyzes applications and markets, documents technical information, supports capability development, and maintains customer relationships. It requires an engineering degree, customer-facing communication, and travel of approximately 25% to 50%.

Supports capital equipment and manufacturing engineering projects from specification through installation, commissioning, and startup. Creates SolidWorks drawings and equipment layouts, improves tooling, fixtures, CNC processes, and mechanical systems, troubleshoots equipment, and contributes to budgets, schedules, ROI tracking, Lean Manufacturing, Six Sigma, and continuous improvement initiatives across multiple facilities.

Enter and fulfill customer orders accurately using ERP-CRM and database systems. Respond to customer inquiries about quotes, order status, pricing, tracking, and account information. Coordinate with account managers, customer service representatives, production teams, and facility leadership to expedite orders, manage inventory requirements, address late shipments, and support customer complaints, returns, and nonconformances. Verify pricing and margins before order entry while following established procedures.

Oversee end-to-end order fulfillment and production operations for an assigned value stream, from quoting through shipping and invoicing. Lead personnel, production scheduling, inventory, quality, safety, continuous improvement, and customer delivery performance. Coordinate with engineering, maintenance, quality, supply chain, customer service, and sales. Drive lean problem-solving, kaizens, corrective actions, capital projects, budgeting, forecasting, and process standardization while developing employees and improving productivity, efficiency, and profitability.

Improves manufacturing processes for safety, quality, efficiency, and cost performance. Supports Lean and Kaizen initiatives, analyzes production data, conducts root cause investigations, and leads continuous improvement and capital projects. Creates CAD drawings, process documentation, work instructions, and training materials while collaborating with production and engineering teams on the shop floor.

Prepare accurate monthly financial statements, reconciliations, forecasts, budgets, and gross-profit analyses. Support year-end reviews, manufacturing accounting systems, burden-rate maintenance, inventory programs, and continuous-improvement initiatives. The role collaborates with teams across Mexico, Canada, and China on accounting, tax, compliance, and reporting matters. It requires strong technical accounting, analytical, communication, and multitasking skills, plus bilingual fluency and limited travel.

Process Engineer I will improve manufacturing processes, support Lean and Kaizen initiatives, analyze production data, investigate root causes, and lead continuous improvement and capital projects. The role includes creating CAD drawings, process documentation, work instructions, and training materials while collaborating with production and engineering teams. Candidates should have an engineering degree, manufacturing experience, CAD or SolidWorks skills, strong analytical abilities, and proficiency with Microsoft Office.