Teams at The Gund Company

Processes customer orders through ERP and CRM systems, coordinates with production, purchasing, sales, and customer service, provides order and shipping updates, prepares quotes, manages inventory replenishment, monitors delays, verifies pricing, supports RMAs, and maintains accurate customer records. The role requires responsive customer service, strong organization, attention to detail, multitasking, and proficiency with Microsoft Office.

Supports manufacturing process improvement, troubleshooting, Lean and Kaizen initiatives, root-cause investigations, data analysis, documentation, safety activities, capital projects, CAD drawings, and material or equipment trials. Works under senior engineering or plant leadership while developing manufacturing and continuous improvement expertise. The role also contributes to work instruction updates, A3 projects, process optimization, and implementation of equipment, tooling, and process changes.

Oversee end-to-end order fulfillment and production operations for an assigned value stream, including scheduling, staffing, quality, safety, throughput, inventory, shipping, and profitability. Lead continuous improvement initiatives, kaizens, root-cause analysis, waste reduction, budgeting, and compliance efforts. Coordinate with sales, customer service, estimating, and plant leadership to resolve customer issues and support new product development. Develop, train, and manage supervisors and production personnel.