Jobs at Tes Global

Leads a finance transformation for up to 12 months, improving systems, processes, controls, forecasting, reporting, and automation. Serves as finance lead for ERP, Salesforce, billing, pricing, quote-to-cash, and revenue recognition changes. Coaches and develops the finance team and designated successor, manages stakeholder engagement with executives, oversees testing and go-live, and maintains day-to-day finance delivery throughout the transformation.

Leads enterprise-wide business transformation, operating model evolution, process optimization, and acquisition integration. Owns transformation portfolio prioritization, governance, delivery, and value realization while driving SaaS scalability, automation, AI adoption, operational excellence, and data-driven decision-making. Manages multidisciplinary teams and partners with senior leadership to translate strategy into measurable business outcomes.

Drive SaaS revenue through new business and existing-account growth. Responsibilities include identifying decision-makers, understanding customer needs, demonstrating software, managing sales pipelines, maintaining CRM records, forecasting revenue, building stakeholder relationships, and meeting ambitious sales targets. The role requires consultative, value-based selling, strong communication, objection handling, influencing skills, customer focus, persistence, adaptability, and accurate time management.

Provide technical and operational support for complex products throughout the customer lifecycle, including onboarding, implementation, troubleshooting, retention, and offboarding. Guide customers on configuration and best practices, document solutions, identify recurring issues, and share insights with Product and Technology teams. The role requires clear customer communication, cross-functional collaboration, commercial awareness, and a focus on improving product adoption, customer satisfaction, retention, and value realization.

Manages supplier contract renewals, negotiations, tender support, supplier onboarding, and procurement records. Administers the CLM system, maintains renewal and savings pipelines, supports procurement governance, conducts supplier due diligence, and identifies cost-efficiency opportunities. The role builds relationships with Finance, Technology, Marketing, executives, and external suppliers while ensuring accurate, audit-ready documentation and timely escalation of commercial or supplier risks.

Develop and execute SEO strategies across Tes products and markets to improve organic visibility, traffic, and business performance. Lead technical SEO audits, content and keyword strategy, AI-search optimisation, reporting, and stakeholder recommendations. Collaborate with Product, Technology, Web, Marketing, PPC, and Data teams to implement SEO improvements, influence best practices, and align organic acquisition with business objectives.

Provide Level 2 technical support for employees across Windows and Mac environments. Manage user onboarding, transfers, offboarding, accounts, permissions, licences, devices, and IT assets. Troubleshoot Microsoft 365, VoIP, VPN, wired and wireless networking, and endpoint security issues. Resolve tickets through FreshDesk, maintain documentation and asset records, and collaborate with technical teams. The role requires three onsite days weekly in Osborne Park, with two work-from-home days.

Leads go-to-market strategy and integrated marketing campaigns for a portfolio of products within an EdTech business. Develops positioning, messaging, value propositions, sales enablement, demand generation, and customer marketing programs. Partners with Product, Sales, Customer Success, and Communications teams to drive growth, retention, and conversion. Monitors market and competitor insights, analyzes campaign performance, and leads a small product marketing team across international markets.

Lead a global product support team serving schools across APAC and EMEA. Manage escalations and major incidents, improve support processes, monitor SLAs and customer satisfaction, and collaborate with Product, Engineering, Customer Success, and Sales. Use customer feedback and performance data to influence product improvements, develop documentation and training, and build a high-performance support culture focused on customer outcomes, retention, and growth.

Leads product marketing strategy and go-to-market execution for Tes’s EdTech product portfolio. Responsibilities include product positioning, messaging, demand generation, product launches, sales enablement, market and competitor analysis, data-led decision-making, and cross-functional collaboration with Product, Sales, Customer Success, and Marketing. The role also manages and develops a small marketing team while supporting customer acquisition, retention, pipeline growth, and revenue performance.

Manage the full enterprise sales cycle, including prospecting, tenders, negotiations, closing, renewals, and cross-selling. Build strategic customer relationships, maintain a healthy pipeline, develop long-term sales plans, and achieve revenue targets. Analyze market and sales data, provide forecasts, collaborate with marketing and product teams, and mentor less experienced sales colleagues.

Manage a portfolio of education customers across Western Australia, building relationships with school leaders, driving product adoption, retention, engagement, and account growth. Conduct strategic account reviews, identify and mitigate churn risks, pursue upsell and cross-sell opportunities, monitor customer health, maintain Salesforce records, and collaborate with Sales, Onboarding, Professional Services, and Support. Travel as required across the region.

Supports the development and maintenance of e-learning courses across Tes platforms. Responsibilities include updating course content in LMS systems, sourcing images, editing graphics with Adobe Illustrator and Photoshop, managing transcripts and course resources, and creating interactive learning elements under senior guidance. The role requires strong attention to detail, communication, organization, adaptability, and collaboration skills.

Own a SaaS value stream spanning product strategy, commercial performance, portfolio investment, prioritization, pricing, go-to-market, adoption, and lifecycle decisions. Lead Product Managers and Product Owners, align cross-functional stakeholders, analyze customer and market evidence, manage forecasts, and make investment decisions across growth, retention, optimization, risk, and platform health.

Provides specialist support for school timetabling software across implementation, onboarding, configuration, troubleshooting, and ongoing customer success. Investigates complex technical issues, advises schools on scheduling and data management, supports product adoption and retention, creates knowledge materials, and collaborates with Customer Success, Product, and Technical teams. Serves as a subject matter expert while identifying recurring issues and recommending product improvements.

Drive new business growth across international markets by prospecting, building sales pipelines, engaging senior education decision-makers, delivering SaaS demonstrations, managing full sales cycles, maintaining customer relationships, and accurately forecasting opportunities in CRM systems.

Provides advanced technical and product support for a school management information system. Investigates complex issues using SQL, databases, configurations, logs, APIs, and integrations; performs root-cause analysis; supports implementations and migrations; and communicates solutions to customers. The role collaborates with Customer Success, Product, and Technology teams, develops customer guidance, identifies recurring product issues, and contributes insights to product improvements and feature reviews.

Serve as the technical bridge between Sales, Product, and Technology teams for the ANZ market. Lead technical discovery, demonstrations, workshops, solution architecture, tenders, RFPs, and proof-of-concept development for enterprise SaaS opportunities. Advise schools on integrations, APIs, identity management, security, and infrastructure, while coaching commercial teams and feeding customer insights into product development.

Own a high-volume portfolio of small and medium school accounts across Australia. Drive new product adoption, cross-sell and upsell Tes solutions, manage renewals, reduce churn, handle price uplift conversations, and maintain accurate Salesforce pipeline records. The role combines transactional sales, account management, customer retention, forecasting, and customer outcome delivery through frequent phone and video interactions.

Develop and maintain high-quality software within an agile team. Responsibilities include writing code and automated tests, participating in ceremonies and code reviews, deploying releases, supporting CI/CD improvements, monitoring system errors, documenting technical decisions, and collaborating with QA and other engineers.