Teams at Tes Global

Leads Customer Success across ANZ, owning net revenue retention, churn reduction, renewals, cross-sell, and upsell. Transforms the function into a scalable, proactive, data-led operation through health scoring, churn prediction, playbooks, and consistent operating rhythms. Manages strategic accounts, partners with Sales, engages senior stakeholders, and leads, coaches, and develops a high-performing team while improving the post-sale customer experience.

Drive SaaS revenue growth among existing accounts and new prospects. Identify decision-makers, understand customer needs, demonstrate software using a value-based approach, manage the sales pipeline, maintain accurate CRM records and forecasts, build stakeholder relationships, and achieve ambitious revenue targets. The role requires consultative selling, strong communication, objection handling, influencing skills, customer focus, persistence, and accountability.

Lead SEO strategy and execution across multiple products and markets. Responsibilities include technical SEO audits, content and keyword strategy, international SEO, AI-powered search optimization, reporting, stakeholder education, and collaboration with Product, Technology, Marketing, PPC, and Web teams. The role uses enterprise SEO and analytics platforms to improve organic visibility, traffic, and measurable business outcomes.