Jobs at TEOCO

Own the reliability, performance, and continuous improvement of production platforms supporting performance management, configuration management, revenue assurance, and analytics. Monitor systems, troubleshoot incidents, perform root-cause analysis, manage deployments and upgrades, administer Docker environments, maintain backups, conduct release testing, enforce operational standards, and produce performance reports. Partner with engineering teams to automate processes and improve platform stability at scale.

Processes and audits utility invoices, validates billing and service changes, investigates exceptions, manages supplier disputes, reconciles balances and credits, and supports client requests. The role requires expertise in client inventory systems, supplier billing portals, utility site and meter identification, Business Objects reporting, Excel, invoice reconciliation, and financial data accuracy.

Process and audit telecom invoices in TEOCO's cost assurance system, assign G/L coding, reconcile balances and credits, investigate audit exceptions, create disputes for invalid billing, support client requests, and develop expertise in billing systems, vendor terms, and contract repositories.

Lead operational delivery for major telecom clients: ensure SLA attainment, accurate high-volume invoice processing, cross-functional coordination, contract compliance, reporting/analytics, root-cause issue resolution, and continuous process improvements to maximize client satisfaction.

Audit and analyze telecom client invoice data to find billing discrepancies, apply audit methodologies, review contracts/tariffs, use industry databases and tools, document claims, and support reconciliation and vendor interactions to resolve disputes.

Analyze telecom invoice data to identify vendor overbillings, perform contract and tariff review, cross-reference multiple data sources, document findings in spreadsheets and Claim Center, support reconciliation and client calls, and use analytical tools (Excel, Access, KNIME, Business Objects).

Analyze telecom data sources (quotes, orders, invoices, provisioning systems) to identify disconnected circuits, manage findings lifecycle, validate vendor responses and credits, and use tools like KNIME and Business Objects. Develop SME knowledge of client systems and apply audit principles, pattern recognition, and cross-referencing to resolve disputes.

Analyze telecom invoices to identify billing discrepancies and cost savings, upload claims into TEOCO systems, validate findings against contracts/tariffs, support client communications, and maintain KPI-aligned reporting using analytical tools.

Deploy, maintain, and optimize a private cloud environment. Ensure high availability and performance of OpenStack, Docker, and Kubernetes. Monitor, troubleshoot, and resolve infrastructure issues and support containerized workloads while collaborating with teams on platform operations.

Perform end-to-end RAN planning and optimization across 2G/3G/4G/5G: greenfield planning, coverage and capacity design, propagation model calibration, cell design, parameter planning, spectrum reframing, KPI optimization, and stakeholder engagement.

Process contracts end-to-end using workflow databases and OCR: intake, extract, analyze, update rate tables and ordering references, ensure accurate data transfer, maintain systems, coordinate with clients and team, and uphold quality and SLA standards.

Design, develop, test, and deploy database-driven web and service applications using .NET/ASP.NET/C#. Collaborate with business teams to gather requirements, build RESTful services and web UIs (HTML5/CSS/JS/jQuery), perform unit testing, lead design/code reviews, and work on Agile/Scrum teams across projects.

Process and audit telecom invoices, validate billing and service changes, reconcile balances and credits, investigate audit exceptions, create disputes for incorrect charges, support client requests, and use Business Objects and Microsoft Office to document and report on vendor accounts and reconciliations.