Jobs at TEOCO

Analyzes telecommunications invoices, contracts, tariffs, and related data to identify vendor overbillings. Uses spreadsheet, database, analytics, and telecom software tools to document claims, support reconciliation, investigate vendor responses, and help resolve billing issues. The role may also involve client calls, issue explanations, and training. Candidates need strong analytical and communication skills, telecom order-to-bill experience, proficiency with Microsoft Office, and a relevant bachelor’s degree.

Develop and maintain automated telecom billing audit programs using R, Python, KNIME, Strategy, and SQL. Analyze invoice, inventory, ordering, contract, and industry data to identify disputes, savings opportunities, and anomalies. Execute and optimize LLM and Alteryx workflows, support bot development, investigate anomalies, and produce audit outputs. Collaborate with internal and US-based stakeholders while ensuring analytical accuracy and reliability.

Process contracts end-to-end using workflow databases and OCR: intake, extract, analyze, update rate tables and ordering references, ensure accurate data transfer, maintain systems, coordinate with clients and team, and uphold quality and SLA standards.

Processes and audits telecom invoices using BillTrak, reconciles billing records, investigates exceptions, disputes invalid charges, validates changes, and supports vendor claims and client requests. Reviews contracts, service guides, price lists, and billing terms while learning client-specific systems. Uses Business Objects and Excel to support reporting, reconciliation, and cost assurance activities.

Leads day-to-day HR delivery for a 200-employee US business, including employee relations, benefits, compliance, immigration, audits, performance management, payroll coordination, HR operations, reporting, and vendor management. Partners with managers and employees, oversees HR processes and employee records, supports employment-based immigration matters, and supervises HR Administrator staff while driving process improvements and employee experience initiatives.

Analyzes telecommunications revenue, billing, ordering, provisioning, invoice, and contract data to identify revenue leakage and under-billing. Performs audits, validates discrepancies, quantifies financial impact, coordinates billing corrections with clients, tracks recovery opportunities, and prepares reports for technical and business stakeholders.

Lead operational delivery for major telecom clients: ensure SLA attainment, accurate high-volume invoice processing, cross-functional coordination, contract compliance, reporting/analytics, root-cause issue resolution, and continuous process improvements to maximize client satisfaction.

Analyze telecom data sources (quotes, orders, invoices, provisioning systems) to identify disconnected circuits, manage findings lifecycle, validate vendor responses and credits, and use tools like KNIME and Business Objects. Develop SME knowledge of client systems and apply audit principles, pattern recognition, and cross-referencing to resolve disputes.